Restoring A Previous Backup - Cisco TelePresence Administrator's Manual

If the system is still running in legacy TMS Agent database mode you have an additional option to create a
backup of the VCS's TMS Agent database, which includes:
user accounts and FindMe settings (when the Starter Pack option key is not installed)
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TMS Agent provisioning accounts and settings
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When the system is not running in legacy TMS Agent database mode, all data is included in the system data
backup file.
To create a backup of the VCS's TMS Agent database:
1. Go to the Backup and restore
2. Optionally, enter an Encryption password with which to encrypt the backup file.
If a password is specified, the same password will be required to restore the file.
3. Click Create TMS Agent backup file.
4. After the backup file has been prepared, a pop-up window appears and prompts you to save the file (the
exact wording depends on your browser). The default name is in the format:
<date>_<time>_tms_agent_backup.tar.gz.
(The file extension is normally .tar.gz.enc if an encryption password is specified. However, if you use
Internet Explorer to create an encrypted backup file, the filename extension will be .tar.gz.gz by default.
These different filename extensions have no operational impact; you can create and restore encrypted
backup files using any supported browser.)
Note that the preparation of the TMS Agent backup file may take several minutes. Do not navigate away
from this page while the file is being prepared.
5. Save the file to a designated location.

Restoring a previous backup

To restore the VCS to a previous configuration of system data:
1. Go to the Backup and restore
2. In the Restore section, Browse to the backup file containing the configuration you want to restore.
3. In the Decryption password field, enter the password that was used to create the backup file, or leave it
blank if the backup file was created without a password.
4. Click Upload system backup file.
5. The VCS checks the file and takes you to the
If the backup file is not valid or an incorrect decryption password is entered, you will receive an error
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message at the top of the
You are shown the current software version and the number of calls and registrations.
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6. Read all the warning messages that appear before proceeding with the restore.
7. Click Continue with system restore to continue with the restore process. This will restart your system,
so ensure that there are no active calls.
Click Abort system restore if you need to exit the restore process and return to the
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restore page.
After the system restarts, you are taken to the login page.
Legacy TMS Agent database
Cisco VCS Administrator Guide (X7.2)
page (Maintenance > Backup and
page (Maintenance > Backup and
Restore confirmation
Backup and restore page.
Maintenance
restore).
restore).
page.
Backup and
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