Configuring User Groups; Resetting Forgotten Passwords - Cisco TelePresence Administrator's Manual

Configuring user groups

The User groups page (Maintenance > Login accounts > User
been configured on the VCS, and lets you add, edit and delete groups.
Note that this page does not apply if the VCS is using the
user account data; in this case, user accounts are maintained through TMS.
User groups are only active when
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User groups determine which access rights members of the group have after they have been successfully
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authenticated to use the VCS.
When a user logs in to the VCS their credentials are authenticated against the remote directory service and
they are assigned the access rights associated with the group to which that user belongs. If the user account
belongs to more than one group, the highest level permission is assigned.
The configurable options are:
Field Description
Name The name of the user group.
It cannot contain any of the following
characters:
/ \ [ ] : ; | = , + * ? > < @ "
State Indicates if the group is enabled or
disabled.
Enabled: users can view and modify
their personal FindMe details, devices
and locations.
Disabled: users are not allowed to log
in to their account.
Default: Enabled

Resetting forgotten passwords

You can reset any account password by logging in to the VCS as the default admin account or as any other
administrator account that has read-write access. If this is not possible you can reset the admin or root
password via a serial connection.
Resetting your root or admin password via a serial connection
If you have forgotten the password for either the admin account or the root account, you can reset it using
the following procedure:
1. Connect a PC to the VCS using the serial cable as per the instructions in
Serial port / console access is always enabled for one minute following a restart, even if it is normally
disabled.
2. Restart the VCS.
Cisco VCS Administrator Guide (X7.2)
TMS Provisioning Extension services
remote user authentication
Usage tips
The group names defined in the VCS must match the group
names that have been set up in the remote directory service to
manage user accounts.
groups) lists all the user groups that have
is enabled.
VCS Getting Started
Maintenance
to provide
Guide.
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