Resetting An Administrator Or Root Password; Resetting User Account Passwords - Cisco TelePresence Administrator's Manual

3. Enter the new password and when prompted, retype the password.
4. Type exit to log out of the root account.
Accessing the root account over SSH and Telnet
By default, the root account can be accessed over a serial connection or SSH only - access over Telnet is
disabled by default. You may want to enable access over Telnet, but for security reasons this is not
recommended.
To enable and disable access to the root account using SSH and Telnet:
1. Log in to the VCS as root.
2. Type one of the following commands:
rootaccess --telnet on to enable access using Telnet
l
rootaccess --telnet off to disable access using Telnet
l
rootaccess --ssh on to enable access using SSH
l
rootaccess --ssh off to disable access using SSH
l
3. Type exit to log out of the root account.
If you have disabled SSH access while logged in using SSH, your current session will remain active until you
log out, but all future SSH access will be denied.

Resetting an administrator or root password

If you forget the password for the default admin account or any other administrator account, log in to the
VCS using the account of another administrator with read-write access and change the password.
However, if you do not have any other administrator accounts with read-write access, or have forgotten the
passwords for them all, you can set a new password for the admin account using the following procedure.
This can also be used if you have forgotten the password for the root account:
1. Connect a PC to the VCS using the serial cable as per the instructions in
2. Restart the VCS.
3. Log in from the PC with the username pwrec. No password is required.
4. Select the account (root or admin) whose password you want to change.
5. You will be prompted for a new password.
The pwrec account is only active for one minute following a restart. After that time you will have to restart the
system again to change the password.

Resetting user account passwords

To change a password on behalf of a user without knowing their existing password (for example, when a user
forgets their password):
1. Go to the Edit user account
View/Edit or the username) for the account whose password you want to reset.
Cisco VCS Administrator Guide (X7.1)
page (Maintenance > Login accounts > User
Maintenance
VCS Getting Started Guide.
accounts, then click
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