Cisco TelePresence Administrator's Manual page 307

Video communication server
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New SIP registration settings on the
allow you to configure how the VCS calculates the expiry period for SIP registration requests. These settings
enable the system to balance the load of registration and re-registration requests. They can be configured
separately for standard and Outbound registration connections.
These settings supersede the previous Registration expire delta setting.
Improved diagnostics
A range of tools have been introduced to improve troubleshooting.
Diagnostic logging
Additional diagnostic tools have been introduced under a new
There is a
Diagnostic logging
n
used to assist in troubleshooting system issues. It allows you to generate a diagnostic log of system
activity over a period of time, and then to download the log so that it can be sent to your Cisco customer
support representative.
You can configure log levels for specific
n
advanced logging configuration options and should only be changed on the advice of Cisco customer
support.
The existing
System snapshot
n
Maintenance > Diagnostics
The
System snapshot
n
snapshot.
Network utilities
The following network utility tools have been introduced under
Ping: allows you to check that a particular host system is contactable from the VCS and that your network
n
is correctly configured to reach it.
Traceroute: allows you to discover the route taken by a network packet sent from the VCS to a particular
n
destination host system.
DNS
lookup: allows you to check which domain name server (DNS server) is responding to a request for a
n
particular hostname.
Alarms (warnings)
Warnings are now referred to as alarms.
n
The alarm icon in the menu bar indicates the current number of unacknowledged alarms.
n
The
Alarms
page indicates when an alarm was last raised and the number of times it has occurred since
n
the last restart.
In a clustered VCS system the
n
Only those alarms that have been raised by the "current" peer can be acknowledged.
GRUU (Globally Routable User Agent URI) support
The VCS has implemented the Public GRUU element of RFC 5627: Obtaining and Using Globally Routable
User Agent URIs (GRUUs) in the Session Initiation Protocol (SIP).
A GRUU is a SIP URI that can be used anywhere on the internet to route a request to a specific AOR
instance. Note that the registering domain must be globally routable in order for the VCS to support GRUU.
Cisco VCS Administrator Guide (X7.1)
SIP
page
(VCS configuration > Protocols > SIP >
tool
(Maintenance > Diagnostics > Diagnostic
Network Log
and
Incident reporting
menu structure.
tool can now generate three types of snapshot: system status, system logs or a full
Alarms
page shows all of the alarms raised by any of the cluster peers.
Maintenance > Diagnostics
and
Support Log
modules. Note that these are
options have been moved under the new
Maintenance > Tools > Network
Reference material
Configuration)
menu structure:
logging) that can be
utilities:
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