Unified Communications
Mobile and remote access
Cisco Unified Communications mobile and remote access is a core part of the Cisco Collaboration Edge
Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning,
messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when
the endpoint is not within the enterprise network. The VCS provides secure firewall traversal and line-side
support for Unified CM registrations.
The overall solution provides:
Off-premises access: a consistent experience outside the network for Jabber and EX/MX/SX Series
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clients
Security: secure business-to-business communications
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Cloud services: enterprise grade flexibility and scalable solutions providing rich WebEx integration and
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Service Provider offerings
Gateway and interoperability services: media and signaling normalization, and support for non-standard
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endpoints
Figure 3: Unified Communications: mobile and remote access
Note that third-party SIP or H.323 devices can register to the VCS Control and, if necessary, interoperate
with Unified CM-registered devices over a SIP trunk.
Cisco VCS Administrator Guide (X8.1.1)
Mobile and remote access
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