Configuring Inbound Call Routing; Routing Calls To The Auto Attendant (Default) - Linksys SPA921 - Cisco - IP Phone Installation And Configuration Manual

Configuring Phone Service and Voice Mail

Configuring Inbound Call Routing

Configuring Inbound Call Routing
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
SPA9000 Voice System Installation and Configuration Guide for Web UI
Inbound call routing defines how external incoming calls are handled and routed
by the SPA9000 Voice System. You can configure the following options to handle
the incoming calls:
•
Step "Routing Calls to the Auto Attendant (Default)," on page 95
•
"Routing Calls to a Receptionist, Extension, or Hunt Group," on page 96

Routing Calls to the Auto Attendant (Default)

By default, all incoming calls are routed to the Auto Attendant, where users are
prompted to enter the extension number of the destination phone.
Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin
Login and then click Advanced.
Click Voice tab > Line 1.
Contact List
In the field, enter: aa
Repeat steps 3-4 for all active lines.
Adjust the Day Time Answer Delay:
a. Click Voice tab > SIP, and scroll down to the
section.
b. In the Daytime Answer Delay
Attendant will wait before answering a call. The default value is 12 seconds.
Auto Attendant Parameters
field, enter the number of seconds that the Auto
5
95