1. Handset
8. Hold button
2. LCD screen
9. Setup button
3. Voice mail indicator light
10. Volume adjustment bar
4. Lines (SPA941 & SPA942)
11. Headset button
5. Soft buttons
12. Speaker button
6. Navigation button
13. Mute button
7. Mailbox button
14. Dial pad
SPA IP Phone
Voice
SPA921, SPA922, SPA941, SPA942
Model Nos.
Model No.
Phone Basics
Making a Telephone Call
Call using one of three devices:
• Lift the handset and dial, or
• C
onnect the headset (port is on right side of
phone), press the headset button and dial, or
• Press the speaker button and dial.
Switching Devices During a Call
Only one device at a time can be used.
• Press the button for the device.
• Adjust volume as needed.
Dialing a Stored Number
• To redial the last number called, press the soft
button below redial twice.
• To view directory choices, press the soft button
under dir. Use the navigation button to highlight
your choice. Press dial to call.
• To dial the number of the last call the phone
received, press the soft button under lcr.
•
Speed Dialing
Speed dial numbers must already be programmed into the
phone (see Setup Shortcuts)
• Dial the speed dial number and then lift the hand-
set, or
• lift the handset and dial the speed dial number,
followed by the # button on the phone,
• the entry in the speed dial list will be dialed
automatically.
Quick Reference
Receiving Calls
1. Multiple Calls on a Single Line
(For SPA921 and SPA922
)
• Caller information will display on the LCD
screen.
• To access more than one simultaneous
call, use the hold or conference feature.
2. Multiple Calls on a Multiple Lines
Soft button
(For SPA941 and SPA942)
features
• Calls will come in on the first available
line.
• Call information will display on the LCD
screen.
Muting a Call
• Mute the call by pressing the mute button.
• Press the mute button again to cancel.
Placing a Call on Hold
• Press the hold button to put the active call
on hold. If there is another incoming call,
nd
you can now answer the 2
call or line.
• For multiple lines (SPA941 and SPA942),
the call's line will flash red.
• Resume the 1
st
call by pressing the line
button associated with the 1
st
call.
LCD Screen Overview
nd
• If the 2
call is still in progress it will
• Top line displays date, time, phone number
automatically go on hold.
• main area displays call information
• bottom lines display soft button options
To End a Call
• right side displays extension numbers, if available.
• From a handset, hang up.
• From a speaker call, press the speaker
Soft Button Features
button.
Shows available features.
• From a headset call, press the headset
As shown above, by pressing the soft button below
button.
the feature, you could:
redial: view redial list
dir: view directory options
cfwd: forward your calls
dnd: choose do not disturb.
In this display, more choices are available by pressing
the right navigation button.
The LCD Screen
LCD screen
IP Phone SPA942
Navigation button
(left, right, up, down)
Soft Buttons
Press to activate a soft button feature.
Navigation button
Use to move up, down, left or right through soft
button features.
Lines
(SPA 941 and 942 only)
Use to access additional extensions.
Lines
Soft buttons