Configuring Inbound Call Routing; Routing Calls To The Auto Attendant (Default); Routing Calls To A Receptionist, Extension, Or Hunt Group; Using Direct Inward Dialing To Phone Extensions - Linksys SPA9000-NA Installation And Configuration Manual

Configuring Inbound Call Routing

Inbound call routing defines how external incoming calls are handled and routed by the LVS . You can
configure the following options to handle the incoming calls:
"Routing Calls to the Auto Attendant (Default)" on page 64
•
"Routing Calls to a Receptionist, Extension, or Hunt Group" on page 65
•
"Using Direct Inward Dialing to Phone Extensions" on page 66
•

Routing Calls to the Auto Attendant (Default)

By default, all incoming calls are routed to the Auto Attendant, where users are prompted to enter the
extension number of the destination phone .
1 . Start Internet Explorer, and then enter the IP address of the SPA9000 . Click
then click Advanced .
Voice tab > Line 1 .
2 . Click
3 . In the Contact List field, enter: aa
4 . Repeat steps 3-4 for all active lines .
5 . Adjust the Day Time Answer Delay:
Voice tab > SIP, and scroll down to the Auto Attendant Parameters section .
a . Click
b . In the Daytime Answer Delay field, enter the number of seconds that the Auto Attendant will
wait before answering a call . The default value is 12 seconds .
Submit All Changes . SPA9000 and phones will reboot .
6 . Click
7 . To verify the operation, use an external phone to make an incoming call . The Auto Attendant will
answer after the time specified .
NOTE:
There are additional customization options for the Auto Attendant . For more information,
see the LVS System Administration Guide .
Linksys Voice System Installation and Configuration Guide
Configuring Phone Service and Voice Mail

Configuring Inbound Call Routing

Admin Login and
64