Linksys SPA921 - Cisco - IP Phone Installation And Configuration Manual page 122

Maintaining Your SPA9000 Voice System
Using the Advanced Features Menu
STEP 5
STEP 6
STEP 7
SPA9000 Voice System Installation and Configuration Guide for Setup Wizard
•
Basic AA example: "Thank you for calling <name of company>. You may enter
your party's extension, press 1 for our location and hours, or press 0 for an
operator."
The Basic AA script always supports using 0 for the receptionist and
NOTE
1 for the location and hours message. If you do not want to make these
options available to your callers, do not announce them in your
greeting.
•
Advanced AA example: "Thank you for calling <name of company>. You may
enter your party's extension at any time. Press 1 for our location and office
hours. Dial 2 for <hunt group>. Dial 3 for <hunt group>. Dial 4 for <hunt group>.
Dial 0 for the receptionist."
The Advanced AA script always supports using 0 for the receptionist
NOTE
and 1 for the location and hours message. Optionally, you can
configure up to three menu options that direct calls to hunt groups,
using the digits 2, 3, and 4.
For the Basic AA script or the Advanced AA script, write your location and hours
message, such as "Our location is <street address>. Our office is open <days and
hours>."
For the Basic AA and the Advanced AA, choose the extension number that will
ring when a caller presses 0.
For the Advanced AA only, choose the hunt groups that will ring when a caller
presses 2, 3, or 4. If you have not yet configured your hunt groups, see
Hunt Groups," on page 116.
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"Managing
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