Cisco AIR-PCI340 Installation And Configuration Manual page 226

Error Messages
Error Message Please enter a PIN (1 to 8 characters).
Explanation
Recommended Action
authenticate at this time or do not have your PIN available, click the Cancel button instead.
Error Message Please insert your SIM card and try again.
Explanation
Recommended Action
inserted into the reader all the way and not into the empty space in the PCMCIA slot. Try removing
and reinserting the card. You should feel it latch into place and notice a slight resistance when
attempting to remove it.
Error Message SimOpenSession error.
Explanation
establish a connection to the SIM card. This can occur if a SIM card is not inserted in the reader, the
SIM card is not inserted properly, or the wrong SIM card is inserted.
Recommended Action
to you for wireless network access, not a SIM card intended for mobile phone use). If that does not
correct the error, make sure that your SIM card is inserted into the reader properly. It should be
inserted into the reader all the way and not into the empty space in the PCMCIA slot. Try removing
and reinserting the card. You should feel it latch into place and notice a slight resistance when
attempting to remove it.
Error Message Time-out waiting for smartcard reader initialization.
Explanation
smartcard reader to initialize within a reasonable time (90 seconds for the first try and 5 minutes for
subsequent tries). Most likely, the reader is not plugged in correctly, or the computer no longer
recognizes it.
Note
Recommended Action
Install a smartcard reader if you have not done so.
Step 1
If a reader is installed, make sure that it is inserted completely into the PCMCIA slot (PCMCIA model)
Step 2
or that the connector cable is inserted properly into the serial or USB connector (serial/USB port model).
Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows
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When you were prompted for a PIN, you clicked the OK button before entering the PIN.
Enter the PIN required to access your SIM card. If you do not want to
The system could not detect a SIM card in the smartcard reader.
Make sure that your SIM card is inserted into the reader properly. It should be
When asked to retrieve your network username, the EAP-SIM supplicant was unable to
Make sure that you are using a valid SIM card (that is, the SIM card provided
When asked to perform an authentication, the EAP-SIM supplicant could not get the
The eight-digit hexadecimal error code in the message may assist technical support in
troubleshooting your problem.
Follow the steps below.
Chapter 10 Troubleshooting
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