Page 1 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide First Published: 2016-01-29 Last Modified: 2019-04-26 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
Page 2 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com...
Page 3 Physical and Operating Environment Specifications Cable Specifications Network and Computer Port Pinouts Network Port Connector Computer Port Connector Phone Power Requirements Power Outage Power Reduction Power Negotiation Over LLDP Network Protocols VLAN Interaction Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 4: Table Of Contents
Text and Menu Entry From the Phone Verify Phone Startup Configure the Voice Codecs Set the Optional Network Servers VLAN Settings Cisco Discovery Protocol LLDP-MED Chassis ID TLV Port ID TLV Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 5 SIP Proxy Redundancy Dual Registration Failover and Recovery Registration RFC3311 SIP NOTIFY XML-Service SIP Configuration Configure the Basic SIP Parameters Configure the SIP Timer Values Configure the Response Status Code Handling Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 6 Time and Date Settings Configure Daylight Saving Time Phone Display Language Cisco IP Phone 7800 Series Documentation C H A P T E R 5 Third-Party Call Control Setup Determine the Phone MAC Address Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 7 Non-Lockable Wall Mount Components Install the Non-Lockable Wall Mount Kit Remove the Phone from the Non-Lockable Wall Mount Non-Lockable Wall Mount Components for 7861 Install the Non-Lockable Wall Mount Kit for 7861 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 8 Enable and Disable Reverse Name Lookup Call Features Configuration Enable Call Transfer Call Forward Enable Call Forwarding on Voice Tab Enable Call Forwarding on User Tab Enable Conferencing Enable Remote Call Recording with SIP REC Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide viii...
Page 9 Cisco IP Phone User Support Telephony Features for Cisco IP Phone Feature Buttons and Softkeys Enable Users to Configure Features on Line Keys Enable Users to Configure Features on Line Keys Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 10 Set the User Password Download Problem Reporting Tool Logs Configure PRT Upload Configure a Phone to Accept Pages Automatically Server-Configured Paging Manage Phones with TR-069 View TR-069 Status Enable Electronic Hookswitch Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 11 C H A P T E R 1 1 Corporate and Personal Directory Setup Personal Directory Setup LDAP Configuration Prepare the LDAP Corporate Directory Search Configure BroadSoft Settings Configure the XML Directory Service Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 12 Status Debug Info Download Status Network Statistics Voice System Provisioning Regional Phone Extension User Att Console TR-069 Call History Personal Directory C H A P T E R 1 3 Troubleshooting Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 13 Contents General Troubleshooting Information Startup Problems Cisco IP Phone Does Not Go Through the Normal Startup Process Phone Displays Error Messages Phone Cannot Connect Using DNS Configuration File Corruption Cisco IP Phone Cannot Obtain IP Address Phone Reset Problems Phone Resets Due to Intermittent Network Outages...
Page 14 Reboot History in the Status Dump File Phone Behavior During Times of Network Congestion A P P E N D I X A TR-069 Parameter Comparison XML and TR-069 Parameter Comparison Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 15 ETSI and TIA Added instructions on how to phone users to configure Enable Users to Configure Features on Line Keys, on speed dial and monitor a coworker's line. page 157 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 16 Updated the description of the First Name Filter and LDAP, on page 273 Last Name Filter fields. Example XML parameter configuration is added for Voice > Ext (n) > General, on page 278 the Line Enable parameter. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 17 Enable Viewing BroadWorks XSI Call Logs on a Line , on page 195 Updated the topics to support XSI call logs XSI Phone Service, on page 270 Telephony Features for Cisco IP Phone, on page 151 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 18 VLAN Settings, on page 230 Network Configuration Fields, on page 37 HTTPS support for XSI Services. XSI Phone Service, on page 270 Phone Cannot Access BroadSoft Directory for XSI, on page 314 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 19 Set Up a Phone for Presence, on page 135 Broadsoft XMPP, on page 272 New and Changed Features for Firmware Release 11.0(1) All new features have been added to Telephony Features for Cisco IP Phone, on page 151. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 20 SIP Settings, on page 280 • Call Feature Settings, on page 283 • Proxy and Registration, on page 286 • Subscriber Information, on page 288 • Audio Configuration, on page 291 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 21 Added viewing customization state View the Customization State in the Configuration Utility, on page 210 Added configuring BLF with additional multiple • Configure Busy Lamp Field with Other Features, features on page 165 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 22 Telephony Features for Cisco IP Phone, on page 151 Added Voice Quality Reporting using SIP Publish Voice Quality Reporting, on page 323 Added Problem Report Tool Download Problem Reporting Tool Logs, on page 180 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 23 P A R T About the Cisco IP Phone • Technical Details, on page 11 • Cisco IP Phone Hardware, on page 21...
Page 25 Third-Party SIP-based IP PBX. Note In this document, the terms Cisco IP Phone or phone mean Cisco IP Phone 7800 Series Multiplatform Phones. Physical and Operating Environment Specifications The following table shows the physical and operating environment specifications for the Cisco IP Phone 7800 Series with Multiplatform Firmware.
Page 26 As supported by the Ethernet Specification, it is assumed that the maximum cable length between each Cisco IP Phone and the switch is 100 meters (330 feet). For more information, see the Cisco IP Phone 7800 Series Data Sheet: https://www.cisco.com/c/en/us/products/ collaboration-endpoints/ip-phone-7800-series-multiplatform-firmware/datasheet-listing.html Cable Specifications •...
Page 27 • The network port is the 10/100 SW port; the Cisco IP Phone 7841 has a 10/100/1000 SW network port. • The computer (access) port is the 10/100 PC port; the Cisco IP Phone 7841 has a 10/100/1000 PC computer port.
Page 28 Data D respectively. Phone Power Requirements The Cisco IP Phone can be powered with external power or with Power over Ethernet (PoE). A separate power supply provides external power. The switch can provide PoE through the phone Ethernet cable. Note When you install a phone that is powered with external power, connect the power supply to the phone and to a power outlet before you connect the Ethernet cable to the phone.
Page 29 Power Outage Power Type Guidelines External power—Provided through the Cisco IP Phone The Cisco IP Phone Power Injector may be used with Power Injector most Cisco IP Phones. The phone datasheet identifies if the phone can use the power injector.
Page 30 Power Save settings. Note The Cisco IP Phone 7811 does not support Power Save because the phone screen does not have a backlight. Power Negotiation Over LLDP The phone and the switch negotiate the power that the phone consumes. Cisco IP Phone operates at multiple power settings, which lowers power consumption when less power is available.
Page 31 Cisco IP Phone with Dynamic Host Configuration Protocol (DHCP). If you are not using DHCP, you must manually assign these properties to each phone locally. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 32 Third-Party Call Control System or using only the SDP capabilities that a Media Gateway in operation. all endpoints in the conference Some SIP endpoints may allow support. configuration of these parameters on the endpoint itself. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 33 Startup, on page 43 VLAN Interaction The Cisco IP Phone contains an internal Ethernet switch, enabling forwarding of packets to the phone, and to the computer (access) port and the network port on the back of the phone. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 34: External Devices
VLANs for carrying: • Voice traffic to and from the IP phone (auxiliary VLAN on the Cisco Catalyst 6000 series, for example) • Data traffic to and from the PC that connects to the switch through the computer (access) port of the IP...
Page 35: Cisco Ip Phone Hardware
Cisco IP Phone Hardware Overview The Cisco IP Phone provides voice communication over an Internet Protocol (IP) network. The Cisco IP Phone functions much like a digital business phone, and allows you to place and receive phone calls and to access features such as mute, hold, transfer, speed dial, call forward, and more.
Page 36: Cisco Ip Phone 7811
Cisco IP Phone 7811 Caution Use of a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco IP Phone might cause interference. For more information, see the manufacturer documentation of the interfering device. Cisco IP Phones provide traditional telephony functionality, such as call forwarding and transferring, redialing, speed dialing, conference calling, and voice messaging system access.
Page 37: Cisco Ip Phone 7821
Phone Connections Connect your Cisco IP phone to your LAN with an Ethernet cable to enable full functionality of your Cisco IP phone. If your Ethernet port is equipped with Power over Ethernet (PoE), you can power the Cisco IP phone through the LAN port.
Page 38: Cisco Ip Phone 7841
Phone Connections Connect your Cisco IP phone to your LAN with an Ethernet cable to enable full functionality of your Cisco IP phone. If your Ethernet port is equipped with Power over Ethernet (PoE), you can power the Cisco IP phone through the LAN port.
Page 39: Cisco Ip Phone 7861
Phone Connections Connect your Cisco IP phone to your LAN with an Ethernet cable to enable full functionality of your Cisco IP phone. If your Ethernet port is equipped with Power over Ethernet (PoE), you can power the Cisco IP phone through the LAN port.
Page 40: Buttons And Hardware
• Cisco IP Phone 7811 No buttons on either side of the screen • Cisco IP Phone 7821 Two buttons on the left side of the screen • Cisco IP Phone 7841 Two buttons on either side of the screen •...
Page 41 About the Cisco IP Phone Buttons and Hardware Figure 1: Cisco IP Phone 7800 Series Buttons and Features Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red). Programmable feature buttons and line Access your phone lines, features, and call sessions.
Page 42: Navigation
• Feature and line buttons, located on either side of the screen, give you access to phone features and phone lines. • Feature buttons—Used for features such as Speed dial or Call pickup, and to view your status on another line. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 43: Terminology Differences
Terminology Differences The following table highlights some of the terminology differences in the Cisco IP Phone 7800 Series Multiplatform Phones User Guide and the Cisco IP Phone 7800 Series Multiplatform Phones Administration...
Page 44 About the Cisco IP Phone Terminology Differences Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 45: Cisco Ip Phone Installation
P A R T Cisco IP Phone Installation • Cisco IP Phone Installation, on page 33 • Third-Party Call Control Setup, on page 77...
Page 47: Cisco Ip Phone Installation
• Regional Parameters and Supplementary Services, on page 70 • Cisco IP Phone 7800 Series Documentation, on page 75 Verify the Network Setup Upon deployment of a new IP telephony system, system administrators and network administrators must complete several initial configuration tasks to prepare the network for IP telephony service.
Page 48: Install The Cisco Ip Phone
Phone Power Requirements, on page Step 2 Connect the handset to the handset port. The wideband-capable handset is designed especially for use with a Cisco IP Phone. The handset includes a light strip that indicates incoming calls and waiting voice messages. Step 3 Connect a headset to the headset port.
Page 49: Activation Code Onboarding
Step 5 Connect a straight-through Ethernet cable from the switch to the network port labeled 10/100 SW on the Cisco IP Phone (10/100/1000 SW on Cisco IP Phone 7841). Each Cisco IP Phone ships with one Ethernet cable in the box.
Page 50: Configure The Network From The Phone
The Network configuration menu provides you with options to view and configure a variety of network settings. You can configure settings that are display-only on the phone in your Third-Party Call Control system. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 51: Network Configuration Fields
DHCPv6 option to 17, 160, 159 Indicates the order in which the phone uses the IPv6 addresses provided by DHCP server. Web server Indicates whether the phone has web server enabled or disabled. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 52 If you change the setting of this option, you must change the 100MB full Switch Port config option to the same setting. 100 half 1000 full (except for 7811 and 7821) Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 53 Description or Choices Enable or disable Cisco Discovery Protocol (CDP). CDP is a device-discovery protocol that runs on all Cisco manufactured equipment. Using CDP, a device can advertise its existence to other devices and receive information about other devices in the network.
Page 54 DHCP VLAN option. Valid values are: • Null • 128 to 149 • 151 to 158 • 161 to 254 Default value is null. Cisco recommends that you use DHCP Option 132. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 55 When you assign an IP address using this field, you must also assign a subnet mask and a gateway address. See the Subnet Mask and Default Router fields in this table. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 56: Text And Menu Entry From The Phone
• Use the arrows on the navigation pad to highlight the field that you wish to edit. Press Select in the navigation pad to activate the field. After the field is activated, you can enter values. • Use the keys on the keypad to enter numbers and letters. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 57: Verify Phone Startup
Negotiation of the optimal voice codec sometimes depends on the ability of the Cisco IP Phone to match a codec name with the far-end device or gateway codec name. The phone allows the network administrator to individually name the various codecs that are supported such that the correct codec successfully negotiates with the far-end equipment.
Page 58: Set The Optional Network Servers
The multiplatform phones support these four methods to obtain VLAN ID information. The phone attempts to obtain the VLAN ID information in this order: 1. LLDP-MED 2. Cisco Discovery Protocol (CDP) Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 59: Cisco Discovery Protocol
Cisco Discovery Protocol (CDP) is negotiation-based and determines which virtual LAN (VLAN) the Cisco IP Phone resides in. If you are using a Cisco switch, Cisco Discovery Protocol (CDP) is available and is enabled by default. CDP has these attributes: •...
Page 60: Chassis Id Tlv
• LLDP-MED Capabilities TLV • LLDP-MED Network Policy TLV (for application type=Voice only) • End of LLDPDU TLV The Cisco IP Phone sends out the shutdown LLDPDU if applicable. The LLDPDU frame contains the following TLVs: • Chassis ID TLV •...
Page 61: Time To Live Tlv
Only one Port Description TLV is allowed for outgoing and incoming LLDPDUs. System Name TLV For the Cisco IP Phone, the value is SEP+MAC address. Example: SEPAC44F211B1D0 The incoming LLDPDU, the System Name TLV, is ignored and not validated. Only one System Name TLV is allowed for the outgoing and incoming LLDPDUs.
Page 62: System Description Tlv
0x8000 to indicate unknown. LLDP-MED Capabilities TLV For the outgoing LLDPDU, the TLV should have the device type 3 (End Point Class III) with the following bits set for 2-octet Capability field: Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 63: Network Policy Tlv
1”. The Power Priority is set to binary “0 0 0 0” to indicate unknown priority while the Power Value is set to maximum power value. The Power Value for the Cisco IP Phone is 12900mW. For the incoming LLDPDU, the TLV is ignored and not validated. Only one TLV is allowed in the outgoing and incoming LLDPDUs.
Page 64: Final Network Policy Resolution And Qos
If there is a valid network policy for the voice application from LLDP-MED PDU and if the tagged flag is not set, only the DSCP (mapped to ToS) is applicable. The Cisco IP Phone reboots and restarts the fast start sequence. Coexistence with CDP If both CDP and LLDP-MED are enabled, the network policy for the VLAN determines the last policy set or changed with either one of the discovery modes.
Page 65: Lldp-Med And Multiple Network Devices
LLDP-MED and IEEE 802.X The Cisco IP Phone does not support IEEE 802.X and does not work in a 802.1X wired environment. However, IEEE 802.1X or Spanning Tree Protocols on network devices could result in delay of fast start response from switches.
Page 66: Sip And Nat Configuration
SIP and NAT Configuration SIP and the Cisco IP Phone The Cisco IP Phone uses Session Initiation Protocol (SIP), which allows interoperation with all IT service providers that support SIP. SIP is an IETF-defined signaling protocol that controls voice communication sessions in an IP network.
Page 67: Sip Over Tcp
A static list of proxy servers is not always adequate. If your user agent serves different domains, for example, you do not want to configure a static list of proxy servers for each domain into every Cisco IP Phone. A simple way to support proxy redundancy is to configure a SIP Proxy Server in the Cisco IP Phone configuration profile.
Page 68: Failover And Recovery Registration
The Cisco IP Phone supports RFC-3311, the SIP UPDATE Method. SIP NOTIFY XML-Service The Cisco IP Phone supports the SIP NOTIFY XML-Service event. On receipt of a SIP NOTIFY message with an XML-Service event, the phone challenges the NOTIFY with a 401 response if the message does not contain correct credentials.
Page 69: Sip Configuration
A1 = username ":" realm ":" passwd and A2 = Method ":" digest-uri SIP Configuration SIP settings for the Cisco IP Phone are configured for the phone in general and for the extensions. Configure the Basic SIP Parameters Before you begin Access the phone administration web page.
Page 70: Configure Ntp Server
Select Voice > SIP. Step 2 In the RTP Parameters section, set the Real-Time Transport Protocol (RTP) parameter values as described RTP Parameters, on page 238. Step 3 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 71: Control Sip And Rtp Behaviour In Dual Mode
2009:1:1:1:1 -> Only 2009:2:2:2::2 P2 - 2.2.2.2, 2009:2:2:2::2 IPv6 Result: Phone will send the SIP messages to 2009:1:1:1::1 first. SDP IP Preference - ALTC helps peers in dual-mode negotiate RTP address family. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 72: Configure The Sdp Payload Types
238. Configure the SDP Payload Types Configured dynamic payloads are used for outbound calls only when the Cisco IP Phone presents a Session Description Protocol (SDP) offer. For inbound calls with an SDP offer, the phone follows the caller’s assigned dynamic payload type.
Page 73: Configure The Sip Proxy Server
Not all service providers provide NAT traversal. If your service provider does not provide NAT traversal, you have several options: • NAT Mapping with Session Border Controller • NAT Mapping with SIP-ALG Router • NAT Mapping with a Static IP Address Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 74: Enable Nat Mapping
Addr, Handle VIA rport, Insert VIA rport, and Send Resp To Src Port fields to Yes. Step 3 In the NAT Support Parameters section, set a value for the NAT Keep Alive Intvl field. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 75: Configure Nat Mapping With Stun
(Optional) Set NAT Keep Alive Enable to Yes. The service provider might require the phone to send NAT keep alive messages to keep the NAT ports open. Check with your service provider to determine the requirements. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 76 Enter the IP address for the Syslog Server, if the port number is anything other than the default, 514. It is not necessary to include the port number if it is the default. The address and port number must be reachable from the Cisco IP phone. The port number appears on the output log file name. The default output file is (if port number was not specified).
Page 77: Dial Plan
This section includes information that you must understand about dial plans, and procedures to configure your own dial plans. The Cisco IP Phone has various levels of dial plans and processes the digits sequence. When a user presses the speaker button on the phone, the following sequence of events begins: 1.
Page 78: Digit Sequence Examples
The following examples show digit sequences that you can enter in a dial plan. In a complete dial plan entry, sequences are separated by a pipe character (|), and the entire set of sequences is enclosed within parentheses: Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 79 1-900 numbers in the U.S. After the user presses 9, an external dial tone sounds. If the user enters an 11-digit number that starts with the digits 1900, the call is rejected. • U.S. international dialing: Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 80: Acceptance And Transmission Of The Dialed Digits
If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 81: Dial Plan Timer (Off-Hook Timer)
The default value is 10 seconds. This section explains how to edit a timer as part of a dial plan. Alternatively, you can modify the Control Timer that controls the default interdigit timers for all calls. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 82: Interdigit Short Timer (Complete Entry Timer)
(9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxxS0 | 9,8,011xx. | 9,8,xx.|[1-8]xx) 9,8,1[2-9]xxxxxxxxxS0 means that with the timer set to 0, the call is transmitted automatically when the user dials the final digit in the sequence. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 83: Edit The Dial Plan On The Ip Phone
Access the phone administration web page. See Access the Phone Web Page, on page Procedure Step 1 Select Voice > Regional. Step 2 Scroll to the Control Timer Values (sec) section. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 84: Regional Parameters And Supplementary Services
Configure the values in the fields in the Control Timer Values (sec) section. Step 3 Click Submit All Changes. Localize Your Cisco IP Phone Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 85: Time And Date Settings
Click Submit All Changes. Time and Date Settings The Cisco IP Phone obtains the time settings in one of three ways: • NTP Server—When the phone boots up, it tries to contact the first Network Time Protocol (NTP) server to get the time. The phone periodically synchronizes its time with the NTP server. The synchronization period is fixed at 1 hour.
Page 86: Phone Display Language
Phone Display Language The Cisco IP Phone supports multiple languages for the phone display. By default, the phone is set up for English. To enable the use of another language, you must set up the dictionary for the language. For some languages, you must also set up the font for the language.
Page 87 Procedure Step 1 Download the locale zip file for your firmware version, from cisco.com. Place the file on your server, and unzip the file. Dictionaries and fonts for all the supported languages are included in the zip file. Dictionaries are XML scripts.
Page 88 Make sure to specify the correct file for the language and phone model that you use. Note Font files with 'BMP' in the file name are for the Cisco IP Phone 7821. Setup for Latin Languages, on page 74 for specific details on setting up Latin languages.
Page 89: Cisco Ip Phone 7800 Series Documentation
Click Submit All Changes. Cisco IP Phone 7800 Series Documentation Refer to publications that are specific to your language and phone model, and phone firmware release. Navigate from the following documentation URL: https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-7800-series-multiplatform-firmware/ tsd-products-support-series-home.html Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 90 Cisco IP Phone Installation Cisco IP Phone 7800 Series Documentation Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 91: Third-Party Call Control Setup
Network Configuration The Cisco IP Phone is used as a part of a SIP network, because the phone supports Session Initiation Protocol (SIP). The Cisco IP Phone is compatible with other SIP IP PBX call control systems, such as BroadSoft, MetaSwitch, and Asterisk.
Page 92: Provisioning
Voice-over-IP (VoIP) deployments and is limited to service providers. Configuration profiles or updated firmware are transferred to the device through use of TFTP, HTTP, or HTTPS. The Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide describes provisioning in detail. Report Current Phone Configuration to the Provisioning Server You can configure the phone to report its full configuration, delta changes in the configuration, or the status data to the server.
Page 93 If the HTTP report method is PUT, you enter the URL for the report rule in this format: [--status]http://my_http_server/config-mpp-status.xml; The phone will report status data to http://my_http_server/config-mpp-status.xml • HTTP PUT Changed Configuration and Status Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 94: Web-Based Configuration Utility
Enter the IP address of the phone in your web browser address bar. • User Access: http://<ip address>/user • Admin Access: http://<ip address>/admin/advanced • Admin Access: http://<ip address>, click Admin Login and click advanced Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 95: Allow Web Access To The Cisco Ip Phone
Your system administrator might have disabled the phone option to make the phone web user interface viewable or writable. For more information, see the Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide. Before you begin Access the phone administration web page.
Page 96: Web Administration Tabs
The administrator account can view and modify all web profile parameters, including web parameters, that are available to the user login. The Cisco IP Phone system administrator can further restrict the parameters that a user account can view and modify through use of a provisioning profile.
Page 97: Access Administrative Options By Login
If prompted, enter the Admin Password. Access Administrative Options by IP Address Procedure Enter the IP address of the Cisco IP Phone in a web browser and include the admin/ extension. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 98 Cisco IP Phone Installation Access Administrative Options by IP Address For example: http://10.64.84.147/admin/ Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 99: Hardware And Accessory Installation
P A R T Hardware and Accessory Installation • Cisco IP Phone Accessories, on page 87 • Wall Mounts, on page 91...
Page 101: Cisco Ip Phone Accessories
External speakers and microphones are plug-and-play accessories. You can connect an external PC-type microphone and powered speakers (with amplifier) on the Cisco IP Phone by using the line in/out jacks. Connecting an external microphone disables the internal microphone and connecting an external speaker disables the internal phone speaker.
Page 102: Connect The Footstand
(cell) phones and two-way radios, some audio noise or echo may still occur. Either the remote party or both the remote party and the Cisco IP Phone user may hear an audible hum or buzz. A range of outside sources can cause humming or buzzing sounds; for example, electric lights, electric motors, or large PC monitors.
Page 103: Audio Quality
Analog Headsets Analog headsets are supported on the Cisco IP Phone 7821, 7841, and 7861. The Cisco IP Phone 7821, 7841, and 7861 can detect when an analog headset is plugged in. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 104 Hardware and Accessory Installation Analog Headsets Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 105: Wall Mounts
Cisco IP Phone 7861 Spare Wallmount Kit for Cisco IP Phone 7861 Non-Lockable Wall Mount Components for 7811 The following figure shows the components of the Cisco IP Phone 7811 Wall Mount Kit. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 106 • One 200-mm Ethernet cable This section describes how to install and remove the ADA nonlockable wall mount kit. Figure 3: Back View of ADA Non-Lockable Wall Mount Kit Installed on Phone Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 107: Install The Non-Lockable Wall Mount Kit For 7811
Screw the anchor clockwise into the wall until it is seated flush. e) Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 108 Attach the phone bracket by inserting the tabs into the mounting tabs on the back of the phone. The phone ports should be accessible through the holes in the bracket. c) Reattach the cords and seat them in the clips that are incorporated into the phone body. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 109 PC port. d) (Optional) If the cables terminate inside the wall bracket, connect the cables to the jacks. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 110 The phone and wall bracket openings together form circular openings with room for one cable per opening. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 111: Remove The Phone From The Non-Lockable Wall Mount For 7811
Remove the Phone from the Non-Lockable Wall Mount for 7811 The wall mounting plate contains two tabs to lock the plate into the phone bracket. The following figure shows the location and shape of the tabs. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 112 Push the screwdrivers into the left and right holes in the phone mounting plate approximately 1 in. (2.5 cm). Step 2 Lift the screwdriver handles up to push down on the tabs. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 113: Non-Lockable Wall Mount Components
Press firmly to disengage the tabs and move the phone up at the same time to release the phone from the wall bracket. Non-Lockable Wall Mount Components The following figure shows the components of the Cisco IP Phone 7800 Series Wall Mount Kit. Figure 11: Wall Mount Kit Components The package includes these items: •...
Page 114 This section describes how to install and remove the ADA nonlockable wall mount kit. Figure 12: Back View of ADA Non-Lockable Wall Mount Kit Installed on Phone Figure 13: Side View of ADA Non-Lockable Wall Mount Kit Installed on Phone Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 115: Install The Non-Lockable Wall Mount Kit
Screw the anchor clockwise into the wall until it is seated flush. e) Use the included screws and a #2 Phillips-head screwdriver to attach the bracket to the wall. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 116 Attach the phone bracket by inserting the tabs into the mounting tabs on the back of the phone. The phone ports should be accessible through the holes in the bracket. d) Reattach the cords and seat them in the clips that are incorporated into the phone body. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 117 PC port. d) (Optional) If the cables terminate inside the wall bracket, connect the cables to the jacks. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 118 The phone and wall bracket openings together form circular openings with room for one cable per opening. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 119: Remove The Phone From The Non-Lockable Wall Mount
Remove the Phone from the Non-Lockable Wall Mount The phone mounting plate contains two tabs to lock the plate into the wall bracket. The following figure shows the location and shape of the tabs. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 120 Push the screwdrivers into the left and right holes in the phone mounting plate approximately 1 in. (2.5 cm). Step 2 Lift the screwdriver handles up to push down on the tabs. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 121: Non-Lockable Wall Mount Components For 7861
Press firmly to disengage the tabs and move the phone up at the same time to release the phone from the wall bracket. Non-Lockable Wall Mount Components for 7861 The following figure shows the components of the Cisco IP Phone 7861 Wall Mount Kit. Figure 20: Wall Mount Kit Components for 7861 The package includes these items: •...
Page 122 • One 200-mm Ethernet cable This section describes how to install and remove the ADA nonlockable wall mount kit. Figure 21: Back View of ADA Non-Lockable Wall Mount Kit Installed on Phone Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 123: Install The Non-Lockable Wall Mount Kit For 7861
Ethernet network cable to a nearby jack. Note If the jack is to be placed behind the phone, the Ethernet jack must be flush to the wall or recessed. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 124 Attach the phone bracket by inserting the tabs into the mounting tabs on the back of the phone. The phone ports should be accessible through the holes in the bracket. c) Reattach the cords and seat them in the clips that are incorporated into the phone body. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 125 PC port. d) (Optional) If the cables terminate inside the wall bracket, connect the cables to the jacks. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 126 The phone and wall bracket openings together form circular openings with room for one cable per opening. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 127: Remove The Phone From The Non-Lockable Wall Mount
Remove the Phone from the Non-Lockable Wall Mount The wall mounting plate contains two tabs to lock the plate into the phone bracket. The following figure shows the location and shape of the tabs. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 128 Push the screwdrivers into the left and right holes in the phone mounting plate approximately 1 in. (2.5 cm). Step 2 Lift the screwdriver handles up to push down on the tabs. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 129: Adjust The Handset Rest
If your phone is wall-mounted or if the handset slips out of the cradle too easily, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 130 Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Step 5 Return the handset to the handset rest. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 131: Cisco Ip Phone Administration
P A R T Cisco IP Phone Administration • Cisco IP Phone Security, on page 119 • Cisco IP Phone Customization, on page 125 • Phone Features and Setup, on page 149 • Corporate and Personal Directory Setup, on page 199...
Page 133: Cisco Ip Phone Security
Security features ensure that calls are secure and authenticated. Domain and Internet Setting Configure Restricted Access Domains If you enter domains, the Cisco IP Phone responds only to SIP messages only from the identified servers. Before you begin Access the phone administration web page. See...
Page 134: Dhcp Option Support
• Dynamic Host Configuration Protocol (DHCP)—Enables the phone to receive an IP address from the network DHCP server. The Cisco IP phone typically operates in a network where a DHCP server assigns IP addresses to devices. Because IP addresses are a limited resource, the DHCP server periodically renews the device lease on the IP address.
Page 135: Configure The Challenge For The Sip Invite Messages
Select Voice > Ext(n), where n is an extension number. Step 2 In the SIP Settings section, choose Yes from the Auth INVITE drop-down list box. Step 3 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 136: Transport Layer Security
• TLS Handshake Protocol—Authenticates the server and client, and negotiates the encryption algorithm and cryptographic keys before the application protocol transmits or receives data. The Cisco IP Phone uses UDP as the standard for SIP transport, but the phone also supports SIP over TLS for added security.
Page 137: Phones Supported In This Document
• Cisco IP Phone 7841 Multiplatform Phones • Cisco IP Phone 7851 Multiplatform Phones In this document, the term phone or Cisco IP Phone refers to the above phones. Cisco Product Security Overview This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use.
Page 138 Cisco IP Phone Administration Cisco Product Security Overview Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 139: Cisco Ip Phone Customization
Step 2 Under General, enter the phone name in the Station Display Name field. This name displays on the phone LCD in the top left corner. Step 3 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 140: Change Wallpaper From The Phone Page
The logo must be a .jpg or a .png file. The phone has a fixed display area. So, if the original logo size doesn't fit into the display area, you need to scale it to fit the screen. For the Cisco IP Phone 7811, 7821, 7841 and 7861 the logo display area is at the mid-center of the phone screen.
Page 141: Adjust Backlight Timer From Configuration Utility
User can select User Login > Advanced > Voice > User and can adjust the backlight timer. Backlights are not supported on the Cisco IP Phone 7811. Before you begin Access the phone administration web page. See...
Page 142: Enable And Disable Reverse Name Lookup
• No–Disable the reverse name lookup feature. Step 3 Click Submit All Changes. Step 4 Alternative method is to use the config.xml file to provision the reverse name lookup feature. <Reverse_Phone_Lookup_Serv ua="na">Yes</Reverse_Phone_Lookup_Serv> Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 143: Call Features Configuration
Under Supplementary Services, choose Yes for each of the call forwarding services that you want to enable: • Cfwd All Serv—Forwards all calls. • Cfwd Busy Serv—Forwards calls only if the line is busy. • Cfwd No Ans Serv—Forwards calls only if the line is not answered. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 144: Enable Call Forwarding On User Tab
You can enable call recording on a phone so that your user can record an active call. The recording mode configured on the server controls the display of the recording softkeys for each phone. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 145 Icon Meaning Recording in progress. Recording paused Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Procedure Step 1 Select Voice > Phone. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 146: Enable Remote Call Recording With Sip Info
Step 1 Select Voice > Phone. Step 2 In the Supplementary Services section, click Yes or click No to enable or to disable call recording in the Call Recording Serv field. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 147: Configure Missed Call Indication With The Configuration Utility
In the Supplementary Services area, select Yes in the DND Setting drop-down list. Step 3 Click Submit All Changes. When you select a line (multiline phone), a Do Not Disturb banner displays at the top of the phone screen. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 148: Configure Star Codes For Dnd
Access the Phone Web Page, on page Procedure Step 1 Select Voice > Ext(n). Step 2 In the ACD Settings section, set up the fields as described in ACD Settings, on page 285. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 149: Set Up A Phone For Presence
• Private Hold • Silent Barge (only through enabled programmable softkey) The following features are supported as for a private line • Transfer • Conference • Call Park / Call Retrieve Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 150: Configure A Shared Line
In the Phone tab, under Miscellaneous Line Key Settings, configure SCA Barge-In Enable: • Yes—Allows users to take over the call on a shared line. • No—Prevents users from taking over the call on a shared line. Step 11 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 151: Configure Voice Mail
Indicator lights based on the presence of new voicemail messages in the mailbox. You can enable the indicator at the top of your IP phone to light when voice mail is left, or display a seeing message waiting notification. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 152: Assign A Ringtone To An Extension
SIP Alert-Info header in an inbound INVITE request to tell the phone to play the corresponding ring tone. The name should contain the same characters allowed in a URL only. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 153: Configure The Audio Settings
• Ringer Volume—Sets the ringer volume. • Speaker Volume—Sets the volume for the full-duplex speakerphone. • Headset Volume—Sets the headset volume. • Handset Volume—Sets the handset volume. Step 3 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 154: Specify Audio Compliance Standard
User Access Control The Cisco IP Phone respects only the “ua” user access attribute. For a specific parameter, the “ua” attribute defines access by the user account to the administration web server. If the “ua” attribute is not specified, the phone applies the factory default user access for the corresponding parameter.
Page 155: Direct Action Url
URL to download is provided by appending ? followed by the URL. The URL specified here will not be saved anywhere in the phone settings. Example http://10.1.1.1/admin/updateca?http://my_cert_server.com/certs/myCompanyCA.pem reboot Initiates a reboot of the phone. Does not take any parameter with ? Example http://10.1.1.1/admin/reboot Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 156: Enable Access To Phone Web Interface
In the User Password field, enter a password if you want users to log in to the phone web user interface with a password. The password prompt appears when users click User Login. The minimum password length can be 4 characters or the maximum password length is 127 characters. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 157: Xml Services
• CiscoIPPhoneGraphicFileMenu • Init:CallHistory • Key:Headset • EditDial:n The full list of supported URIs is contained in Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones, located here: https://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-7800-series/ products-programming-reference-guides-list.html XML Directory Service When an XML URL requires authentication, use the parameters XML UserName and XML Password.
Page 158: Xml Applications
When authentication is required for CGI/Execute URL via Post from an external application (for example, a web application) to the phones, the parameter CISCO XML EXE Auth Mode is used in 3 different scenarios: • Trusted—No authentication is performed (local user password is set or not). This is the default.
Page 159 • 1 = first upgrade attempt • 2 = upgrade failed, retry attempt UPGERR Result message (ERR) of previous upgrade attempt; for example, http_get failed. PRVTMR Seconds since last resync attempt. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 160: Configure A Phone To Connect To An Xml Directory Service
Configure a Phone to Connect to an XML Directory Service Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Procedure Step 1 Select Voice > Phone. Step 2 Enter this information: Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 161: Configure A Phone To Connect To An Xml Application
If you configure an unused line button to connect to an XML application, the button connects to the URL configured above. If this is not what you want, you need to enter a different URL when you configure the line button. Step 3 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 162 Cisco IP Phone Administration Configure a Phone to Connect to an XML Application Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 163: Phone Features And Setup
Enable Electronic Hookswitch, on page 183 • Report All Phone Issues from the Phone Web Page, on page 184 • Report a Phone Problem Remotely, on page 185 • PRT Status, on page 185 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 164: Phone Features And Setup Overview
Cisco IP Phone User Support If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users in your network or company. It is important to provide current and thorough information to end users.
Page 165: Telephony Features For Cisco Ip Phone
Telephony Features for Cisco IP Phone After you add Cisco IP Phones to Third-Party Call Control system, you can add functionality to the phones. The following table includes a list of supported telephony features, many of which you can configure by using Third-Party Call Control system.
Page 166 Do Not Disturb (DND) When DND is turned on, either no audible rings occur during the ringing-in state of a call, or no audible or visual notifications of any type occur. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 167 Some JTAPI/TAPI applications are not compatible with the Join and Direct Transfer feature implementation on the Cisco IP Phone and you may need to configure the Join and Direct Transfer Policy to disable join and direct transfer on the same line or possibly across lines.
Page 168 Peer Firmware Sharing (PFS) Allows IP Phones located at remote sites to share the firmware files amongst them, which saves bandwidth when the upgrade process takes place. This feature uses Cisco Peer-to-Peer-Distribution Protocol (CPPDP) which is a Cisco proprietary protocol used to form a peer-to-peer hierarchy of devices.
Page 169 Silence Incoming Call Allows you to silence an incoming call by pressing Ignore softkey or by pressing the volume button down. Speed Dial Dials a specified number that has been previously stored. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 170: Feature Buttons And Softkeys
An “X” in the table indicates that the feature is supported for the corresponding button type or softkey. Of the two button types and softkeys, only programmable feature buttons require configuration in Cisco IP Phone administration.
Page 171: Enable Users To Configure Features On Line Keys
To allow features, go to Att Console > General, and configure Customizable PLK Options as described in General, on page 299. Step 3 To enable feature configuration on a line key on the phone, do one of the following: Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 172: Enable Users To Configure Features On Line Keys
• Disable the extension function for the line key: 1. Go to Voice > Phone. 2. Set Extension to Disabled in the corresponding Line Key number section. • Disable service on the corresponding line: Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 173: Configure A Speed Dial On A Line Key
• nme= XXXX is the name displayed on the phone for the speed-dial line key. Replace XXXX with a name. You can also configure XML service with line key. Enter a string in this format: fnc=xml;url=http://xml.service.url;nme=name Step 5 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 174: Configure A Speed Dial With The Configuration Utility Page
Conference Bridge URL, and press Submit All Changes. For example, you can enter *55 to represent the conference bridge URL of a telecom service provider. You can also enable the conference button with a xml file. Enter a string in this format: <Conference_Bridge_URL_1_ ua="na">*55</Conference_Bridge_URL_1_> Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 175: Set Up Extra Line Keys
Parameter Description Screen Saver Enable Select Yes to enable a screen saver on the phone. When the phone is idle for a specified time, it enters screen saver mode. Default: No Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 176: Phone Configuration For Monitoring Other Phones
The monitoring line keys function as Busy Lamp Field (BLF) keys. A BLF is an LED that changes color to indicate the status of the monitored line: Table 19: BLF Key LED Status LED Color Meaning Green The monitored line is available. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 177: Configure The Phone To Monitor Multiple Users' Lines
LED that changes color to indicate the status of the monitored line: Table 20: BLF Key LED Status LED Color Meaning Green The monitored line is available. The monitored line is busy. Blinking red The monitored line is ringing. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 178: Configure The Phone To Monitor Multiple Users' Lines
Access the phone administration web page. See Access the Phone Web Page, on page Procedure Step 1 Select Voice > Phone. Step 2 Select a line key on which to configure a busy lamp field. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 179: Configure Busy Lamp Field With Other Features
Access the Phone Web Page, on page Procedure Step 1 Select Voice > Att Console. Step 2 Select a key expansion module line key. Step 3 Enter a string in the appropriate format. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 180: Configure Alphanumeric Dialing
In the phone web page, you can configure alphanumeric dialing with speed-dial, blf, and call pickup. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Procedure Step 1 Select Voice > Ext. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 181: Configure A Paging Group (Multicast Paging)
• When multiple pages occur, the pages are answered in chronological order. Until the active page ends, the next page is not answered. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 182: Add Priority Paging
Priority has no impact during a regular page. Only when the phone receives a call during an active page, priority impacts the active call. Following scenarios explain how priority of an active page impacts an active call: Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 183 GroupA receives a page during an active call, the paging UI will not show up on the device, and a notification tone will be played upon receiving the page. Once the active call ends, and if the page is still active, the paging UI will show up on the device. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 184: Call Park
You can add call park to a line key to enable the user to temporarily store and retrieve calls. Call park is supported on private lines and shared lines. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 185: Configuring Programmable Softkeys
Additional positions (over four) are accessed by pressing the right arrow key on the phone. If no position is given for a softkey, the key will float and appears in the first available empty position on the IP phone screen. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 186: Customize A Programmable Softkey
To configure a speed dial PSK, enter the following in the PSK number field: fnc=sd;ext=starcode@$PROXY;nme=name;ext2=starcode@PROXY;nme2=name2 Where: • fnc= function of the key (speed dial) • extensionname=extension being dialed or the star code action to perform • nme= name of the first action Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 187: Configure Speed Dial On A Programmable Softkey
• fnc= function of the key (speed dial) • extensionname=extension being dialed or the star code action to perform • vid= n is the extension that the speed dial will dial out Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 188: Programmable Softkeys
Denotes that a user who is logged in to Idle an ACD server has set his status as available. barge Barge Allows another user to interrupt a shared Shared-Active, Shared-Held call. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 189 Dialing Input backspace Icon Provides access to phone directories. Idle, Miss, Off-Hook (no input), Connected, Start-Xfer, Start-Conf, Conferencing, Hold, Ringing, Shared-Active, Shared-Held disp_code DispCode Enter Disposition Code Idle, Connected, Conferencing, Hold Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 190 Moves the cursor to the left. Dialing Input messages Messages Provides access to voicemail. Idle, Miss, Off-Hook (no input), Connected, Start-Xfer, Start-Conf, Conferencing, Hold, Ringing, Shared-Active, Shared-Held miss Miss Displays the list of missed calls. Missed-Call Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 191 Transfers an active line on the phone to Connected a called number. Requires that Attn Xfer Serv is enabled and there are two or more calls that are active or on hold. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 192: Configure Provisioning Authority
In the Configuration Profile section, set the Profile Rule field to the phone configuration file's URL. Example: http://192.0.2.1:80/dms/CP-MMxx-MPP/MMxxSystem.xml where, MM– Cisco IP Phone MM Series with Multiplatform Firmware (68, 78, or 88) MMxx– Cisco specific phone model (for example, 7841,7861, 8845, 8865 or 7832) Step 3 Select Admin Login > advanced > Voice > Phone.
Page 193: Configure Provisioning Authority In The Phone Configuration File
In the Call Feature Settings section, set Enable Broadsoft Hoteling to Yes. Step 3 Set the amount of time (in seconds) that the user can be signed in as a guest on the phone in Hoteling Subscription Expires. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 194: Set The User Password
Download Problem Reporting Tool Logs Users submit problem reports to you with the Problem Reporting Tool. If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem Reporting Tool to help resolve the issue.
Page 195 You can generate PRT automatically at specific intervals and can define the PRT file name. A sample script is shown below. This script is provided for reference only. Cisco does not provide support for the upload script installed on a customer's server.
Page 196: Configure A Phone To Accept Pages Automatically
Click Submit All Changes. Server-Configured Paging You can configure a paging group on a server so that users can page a group of phones. For more details, refer to your server documentation. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 197: Manage Phones With
The Electronic Hookswitch feature enables users to use headsets that electronically connect a wireless headset to a phone. Typically, the headset requires a base that plugs into the phone and communicates with the headset. Here are the supported headsets: • Plantronics Savi 740 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 198 Report All Phone Issues from the Phone Web Page If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem Reporting Tool to help resolve the issue. You can generate PRT logs using the phone web page and upload them to a remote log server.
Page 199: Report A Phone Problem Remotely
Report a Phone Problem Remotely Report a Phone Problem Remotely You can initiate a phone problem report remotely. The phone generates a problem report using the Cisco Problem Report Tool (PRT), with the problem description “Remote PRT Trigger”. If you have configured an upload rule for problem reports, the phone uploads the problem report according to the upload rule.
Page 200: Set Up A Secure Extension
Required to reject nonsecure calls from other phones. Step 3 Click Submit All Changes. Capture Packets Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 201: Emergency Calls
• Emergency Number–A sequence of digits that identify an emergency call. You can specify multiple emergency numbers, by separating each emergency number with a comma. Common emergency service numbers include: • North America–911 • European countries–112 • Hong Kong–999 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 202: Emergency Call Support Terminology
Emergency Call Support Terminology The following terms describe emergency call support for the Cisco Multiplatform Phones. • Emergency Location ID Number (ELIN)–A number used to represent one or more phone extensions that locate the person who dialed emergency services.
Page 203: Configure The Sip Transport
Step 1 Select Voice > Ext(n), where n is an extension number. Step 2 In the SIP Settings section, set the SIP Transport parameter as described in SIP Settings, on page 280. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 204: Block Non-Proxy Sip Messages To A Phone
• session—The user requests that a privacy service provide anonymity for the sessions. • user—The user requests a privacy level only by intermediaries. • id—The user requests that the system substitute an id that doesn't reveal the IP address or host name. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 205: Enable P-Early-Media Support
Peer Firmware Sharing Peer Firmware Sharing (PFS) is a firmware distribution model which allows a Cisco IP phone to find other phones of the same model or series on the subnet and share updated firmware files when you need to upgrade multiple phones all at the same time.
Page 206: Enable Peer Firmware Sharing
HTTP or HTTPS 401 authentication error. When you enable this feature, the Profile account setup screen is displayed on the phone for the following situations: • When the HTTP or HTTPs 401 authentication error occurs during first-time provisioning after the phone reboots Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 207: Specify The Profile Authentication Type
You can add the Ignore softkey on the phone. User can press this softkey to silence an incoming call when busy and don't want to be disturbed. When the user presses the softkey, the phone stops ringing, but the user gets a visual alert, and, can answer the phone call. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 208: Enable Broadworks Anywhere
XSI Line Service, on page 289. If you select SIP Credentials for XSI Authentication Type, you need to enter subsriber Auth ID and Password in the Subscriber Information section. Step 3 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 209: Sync The Block Caller Id Feature With The Phone And The Broadwords Xsi Server
XSI Phone Service, on page 270. Note The Display recents from menu doesn't appear in the Recents phone screen when you set the value of the CallLog Enable field to No, Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 210: Dnd And Call Forwarding Status Sync
Related Topics Enable Feature Key Sync, on page 197 Enable Call Forwarding Status Sync via XSI Service, on page 197 Enable DND Status Sync via XSI Service, on page 198 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 211: Enable Feature Key Sync
ID in the XSI Line Service section, and Auth ID and Password in the Subscriber Information section. • Disable Feature Key Sync (FKS) in Call Feature Settings section from Voice > Ext (n) . Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 212: Enable Dnd Status Sync Via Xsi Service
Set the DND Enable field to Yes. Step 3 Click Submit All Changes. Related Topics DND and Call Forwarding Status Sync, on page 196 Enable Feature Key Sync, on page 197 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 213: Corporate And Personal Directory Setup
• From a web browser—Users can access the PAB and Speed Dials features from the Configuration Utility web page. • From the Cisco IP Phone—Choose Contacts to search the corporate directory or the user personal directory. To configure Personal Directory from a web browser, users must access their Configuration Utility. You must provide users with a URL and sign-in information.
Page 214: Prepare The Ldap Corporate Directory Search
Step 2 In the XSI Service section, choose Yes from the Directory Enable drop down list box. Step 3 Set up the fields as described in XSI Phone Service, on page 270. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 215: Configure The Xml Directory Service
In the XML User Name field, enter the username of XML service. Step 5 In the XML Password field, enter the password of XML service. Step 6 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 216 Cisco IP Phone Administration Configure the XML Directory Service Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 217: Cisco Ip Phone Troubleshooting
P A R T Cisco IP Phone Troubleshooting • Monitoring Phone Systems, on page 205 • Troubleshooting, on page 305 • Maintenance, on page 319...
Page 219: Monitoring Phone Systems
The device identifier appears after the timestamp in each message. Before you begin Configure a syslog sever for the phone to upload syslog messages. See Syslog Server in Optional Network Configuration, on page 228 for details. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 220: Cisco Ip Phone Status
Step 1 Press Applications Step 2 Select Status > Phone Status > Phone Status. You can view the following information: • Elapsed time—Total time elapsed since the last reboot of the system Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 221: View The Status Messages On The Phone
• MAC address—Unique Media Access Control (MAC) address of the phone. • Host name—Displays the current host name assigned to the phone. • Domain—Displays the network domain name of the phone. Default: cisco.com • Switch port link—Status of the switch port.
Page 222: Display Call Statistics Window
Step 3 Press Back. Call Statistics Fields The following table describes the items on the Call Statistics screen. Table 22: Call Statistics Items for the Cisco IP Phone Item Description Receiver Codec Type of received voice stream (RTP streaming audio from codec): •...
Page 223 Number of RTP packets in the receiving voice stream that were discarded (bad packets, too late, and so on). Note The phone discards payload type 19 comfort noise packets that Cisco Gateways generate, because they increment this counter. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 224: View The Customization State In The Configuration Utility
If the redirect URL download from the provisioning server is successful, this state is displayed. • Unavailable—Remote customization has stopped because the EDOS server responded with an empty provisioning file and the HTTP response was 200 OK. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 225: Cisco Ip Phone Web Page
Displays the primary NTP server assigned to the phone. Secondary NTP Server Displays the secondary NTP server assigned to the phone. IPv4 Information Parameter Description IP Status Indicates that the connection is established. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 226 Displays the primary DNS server assigned to the phone. Secondary DNS Displays the secondary DNS server assigned to the phone. Reboot History For information about reboot history, see Reboot Reasons, on page 325. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 227 08/06/14 1:42:56 a.m. Elapsed Time Total time elapsed since the last reboot of the system; for example, 7 days, 02:13:02. SIP Messages Sent Total number of SIP messages sent (including retransmissions). Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 228 Registration State Shows “Registered” if the phone is registered, or “Not Registered” if the phone is not registered to the ITSP. Last Registration At Last date and time the line was registered. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 229 Number of packets received. Bytes Sent Number of bytes sent. Bytes Recv Number of bytes received. Decode Latency Number of milliseconds for decoder latency. Jitter Number of milliseconds for receiver jitter. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 230 The estimated mean opinion score for conversational quality (MOS-CQ) is defined as including the effects of delay and other effects that affect conversational quality. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR). Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 231 Configure PRT Upload, on page 180 information on configuring an upload rule for problem reports. XML tag in status.xml PRT_Upload_Status Custom CA Status These fields display the status of provisioning using a custom Certificate Authority (CA). Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 232: Debug Info
• Not Installed—Displays if no custom CA certificate is installed. Custom CA certificates are configured in the Provisioning tab. For more information about custom CA certificates, see the Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide. Provisioning Status Parameter...
Page 233: Download Status
Download Status Firmware Upgrade Status Parameter Description Firmware Upgrade Status 1 Displays the upgrade status (failed or succeeded) with reason for the same. Firmware Upgrade Status 2 Firmware Upgrade Status 3 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 234: Network Statistics
Total number of multicast packets that the phone transmitted. TxUnicasts Total number of unicast packets that the phone transmitted. RxFrames Total number of packets received by the phone. RxBroadcasts Total number of broadcast packets that the phone received. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 235 Total number of received packets, including bad packets, that were between 128 and 255 bytes in size. Rxsize256to511 Total number of received packets, including bad packets, that were between 256 and 511 bytes in size. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 236 Identifier of a device connected to this port discovered by LLDP discovered. LLDPNeighborIP IP address of the neighbor device that LLDP discovered. LLDPNeighborPort Neighbor device port to which the phone connects that LLDP discovered. PortSpeed Speed and duplex information. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 237 Total number of received packets, including bad packets, that were between 512 and 1023 bytes in size. Rxsize1024to1518 Total number of received packets, including bad packets, that were between 1024 and 1518 bytes in size. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 238 Identifier of a device connected to this port discovered by LLDP discovered. LLDPNeighborIP IP address of the neighbor device that LLDP discovered. LLDPNeighborPort Neighbor device port to which the phone connects that LLDP discovered. PortSpeed Speed and duplex information. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 239: Voice
URL. Example: https://192.0.2.1:999/admin/advanced Enable Web Admin Access Allows you to enable or disable local access to the phone web user interface. Select Yes or No from the drop-down menu. Default: Yes Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 240 Allows you to select the internet protocol mode in which the phone operates. Options are: IPv4 Only, IPv6 Only, and Dual Mode. In dual mode, the phone can have both IPv4 and IPv6 addresses. Default: Dual Mode Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 241 Options are Disabled and Enabled. Default: Disabled Auto Config When enabled, phone generates an IPv6 address by default with the prefix length sent from the router. Options are Disabled and Enabled. Default: Enabled Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 242 Allows you to select speed and duplex of the network port. Values are: • Auto • 10MB half • 10MB full • 100 MB half • 100MB full • 100 half • 1000 full Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 243 Specify the syslog server name and port. This feature specifies the server for logging IP phone system information and critical events. If both Debug Server and Syslog Server are specified, Syslog messages are also logged to the Debug Server. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 244 Default: Blank Enable SSLv3 Choose Yes to enable SSLv3. Choose No to disable. Default: No VLAN Settings Parameter Description Enable VLAN Choose Yes to enable VLAN. Choose No to disable. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 245 • Null • 128 to 149 • 151 to 158 • 161 to 254 Set the value to Null to disable DHCP VLAN option. Cisco recommends that you use DHCP Option 132. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 246: Sip
SIP Reg User Agent Name User-Agent name to be used in a REGISTER request. If this is not specified, the SIP User Agent Name is also used for the REGISTER request. Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 247 Default: No Conference Package Enables support for the BroadSoft Conference Package that enables users to start a conference call by clicking a button in an external application. Default: No Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 248 If set to yes, the phone uses a different random call-ID for registration after the next software reboot. If set to no, the Cisco IP phone tries to use the same call-ID for registration after the next software reboot. The...
Page 249 INVITE time-out value, which can range from 0 to 64 seconds. Default: 16 seconds. SIP Timer F Non-INVITE time-out value, which can range from 0 to 64 seconds. Default: 16 seconds. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 250 If this interval is 0, the phone stops trying. This value should be much larger than the Reg Retry Intvl value, which should not be 0. Default: 1200 See the note below for additional details. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 251 REGISTER again. If a RETRY-AFTER header is not present, the phone waits for the value specified in the Reg Retry Interval or the Reg Retry Long Interval. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 252 The maximum value for the RTP port must be lesser than 49152. Default: 16538 RTP Packet Size Packet size in seconds, which can range from 0.01 to 0.13. Valid values must be a multiple of 0.01 seconds. Default: 0.02 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 253 Default: 99 AVT Dynamic Payload AVT dynamic payload type. Ranges from 96-127. Default: 101 INFOREQ Dynamic Payload INFOREQ Dynamic Payload type. H264 BP0 Dynamic Payload H264 BPO Dynamic Payload type. Default: 110 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 254 Enables the phone to process the received parameter in the VIA header. Default: No Handle VIA rport Enables the phone to process the rport parameter in the VIA header. Default: No Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 255 0.0.0.0 is specified, no IP address substitution is performed. If this parameter is specified, phone assumes this IP address when generating SIP messages and SDP (if NAT Mapping is enabled for that line). Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 256: Provisioning
The value for this field must be an integer ranging between 0 and 65535. The default value is 2. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 257 The valid value ranges between 0 and 65535. This feature is disabled when this parameter is set to zero. The default value is 600 seconds (10 minutes). Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 258 Example, an input of 2400+30 indicates that the next resync occurs in between 2400 and 2430 seconds after a successful resync. Set this parameter to zero to disable periodic resynchronization. The default value is 3600 seconds. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 259 This parameter is the initial value of the counter. Resync events are delayed until this counter decrements to zero. The valid value ranges between 0 and 65535. The default value is 14,400 seconds. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 260 This can be overridden by this parameter. When it is set to No, the device accepts a response from file-not-found the server as a successful resync. Default: Yes Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 261 DHCP Option To Use DHCP options, delimited by commas, used to retrieve firmware and profiles. Default: 66,160,159,150,60,43,125 DHCPv6 Option To Use DHCP options, delimited by commas, used to retrieve firmware and profiles. Default: 17,160,159 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 262 The syslog message that is issued after a failed download attempt. Default: $PN $MAC -- Resync failed: $ERR User Configurable Resync Allows a user to resync the phone from the phone screen. Default: Yes Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 263 PHP script. This approach provides more flexibility for storing the configuration information. For example, you may want to send a series of phone status reports and store all the reports on the server. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 264 This field is used only when Report to Server is set to Periodically. Default: 3600 Minimum: 600 Maximum: 2592000 (30 days) Example XML configuration: <Report_to_Server ua="na"> Periodically </Report_to_Server> <!available options: On Request | On Local Change| Periodically--> <periodic_upload_to_server ua="na"> 3600 </periodic_upload_to_server><User_Configurable_Resync ua="na"> </User_Configurable_Resync_ Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 265 This field is used only when Report to Server is set to On Local Change. Default: 60 Minimum: 10 Maximum: 900 Example XML configuration: <Upload_Delay_On_Local_Change ua="na"> </Upload_Delay_On_Local_Change> Firmware Upgrade Parameter Description Upgrade Enable Allows firmware update operations independent of resync actions. Default: Yes Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 266 T e s t \ 0 4 3 \ 0 5 7 A b C 1 2 3 ] t f t p : / / 1 9 2 . 1 6 8 . 1 . 5 / i m a g e / s i p 8 8 x x . 1 1 - 1 - 1 M P P - 2 2 1 . l o a d s Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 267 Indicates the IP address and the port to which the UDP message is sent. For example: 10.98.76.123:514 where, 10.98.76.123 is the IP address and 514 is the port number. For more information about the Provisioning page, see the Cisco IP Phone 7800 Series Multiplatform Phones Provisioning Guide. CA Settings Parameter...
Page 268 If PRT Max Timer and PRT Upload Rule fields are empty, problem reports are not generated. PRT Name Defines a name for the generated PRT file. Enter the name in the format: prt-string1-$MACRO Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 269: Regional
Off Hook Warning Tone Played when the phone receiver has been off hook after a period of time. Ring Back Tone Played during an outbound call when the far end is ringing. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 270 Cadence script for distinctive ring 1. Defaults to 60(2/4). Cadence 2 Cadence script for distinctive ring 2. Defaults to 60(.3/.2, 1/.2,.3/4). Cadence 3 Cadence script for distinctive ring 3. Defaults to 60(.8/.4,.8/4). Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 271 The Interdigit_Short_Timer is used after any one digit, if at least one matching sequence is complete as dialed, but more dialed digits would match other as yet incomplete sequences. Range: 0–64 seconds. Default: 3 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 272 Defaults to *71. CW Per Call Deact Code Disables call waiting for the next call. Defaults to *70. Block CID Act Code Blocks caller ID on all outbound calls. Defaults to *67. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 273 Call Park Code The star code used for parking the current call. Defaults to *38. Call Pickup Code The star code used for picking up a ringing call. Defaults to *36. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 274 The *codes should not conflict with any of the other vertical service codes internally processed by the IP phone. You can empty the corresponding *code that you do not want to the phone to process. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 275 *73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the phone sends INVITE *73@..as usual when user dials *73. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 276 Prefer G722.2 Code Makes this codec the preferred codec for the associated call. Force G722.2 Code Makes this codec the only codec that can be used for the associated call. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 277 ID generation. Choices are GMT-12:00, GMT-11:00,…, GMT, GMT+01:00, GMT+02:00, …, GMT+13:00. Default: GMT-08:00 Time Offset (HH/mm) This specifies the offset from GMT to use for the local system time. Default: 00/00 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 278 The <day> value equals [+|-] any value in the range 1-31. If <day> is 1, it means the <weekday> on or before the end of the month (in other words the last occurrence of < weekday> in that month). Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 279 <Language_Selection ua="na"> Spanish </Language_Selection> The language name can have up to 512 characters. Locale Use this drop-down list box to see the supported languages. See Supported Languages for the Phone Display, on page Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 280: Phone
Specifies the n extension to be assigned to Line Key Default: n XML configuration examples: To set the line key 1 to extension 1: <Extension_1_ ua="na">1</Extension_1_> To disable the extension function for line key 2: <Extension_2_ ua="na">Disabled</Extension_2_> Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 281 This parameter allows you to choose the number of calls per line button. You can choose a value from 2 to 10. Default: 2 Supplementary Services Parameter Description Conference Serv Enable or disable three-way conference service. Default: Yes Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 282 ACD Login Serv Enable or disable ACD login services on the phone. Default: Yes Group Call Pick Up Serv Enable or disable group call pick up services on the phone. Default: Yes Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 283 Name of the domain for the phone or the authentication server. Default: Blank Session Timer(m) Specifies the duration of the phone session. Countdown Timer(s) Specifies the duration for which it waits before it logs out. Default: 10 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 284 Credentials for XSI authentication type. Default: Blank SIP Auth ID The registered user ID of the SIP account registered on the phone. Enter SIP Auth ID when you select SIP Credentials for XSI authentication type. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 285 The Display recents from is added to the Note Recents screen of the phone only when you set CallLog Enable to Yes and Display Recents From type to Server. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 286 Name of the XML application. Displays on the user’s phone as a web application choice. XML Application Service URL URL where the XML application is located. XML User Name XML service username for authentication purposes Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 287 Enter a fully qualified domain name or IP address of an LDAP server in the following format: nnn.nnn.nnn.nnn Enter the host name of the LDAP server if the MD5 authentication method is used. Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 288 LDAP server. Might present security issues. Digest-MD5—The LDAP server sends authentication options and a token to the client. The client returns an encrypted response that is decrypted and verified by the server. Default: None Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 289 Search Item 4 Additional customized search item. Can be blank if not needed. Default: Blank Search Item 4 Filter Customized filter for the searched item. Can be blank if not needed. Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 290 Mapping field. For example, 555 1212 would become 9555 1212. If you do not manipulate the number in this fashion, a user can use the Edit Dial feature to edit the number before dialing out. Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 291 Programmable softkey fields. Enter a string in these fields to configure softkeys that display on the phone screen. You can create softkeys for speed dials to numbers or extensions, vertical service activation codes (* codes), or XML scripts. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 292: Extension
Indicates whether this extension is to be shared with other Cisco IP phones or private. Default: Yes Shared User ID The user identified assigned to the shared line appearance. Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 293 (DiffServ) field value in UDP IP packets carrying a SIP message. Default: 0x68. RTP ToS/DiffServ Value Value for the ToS field of voice data packets. Sets the priority for voice packets in data traffic. Default: 0xb8. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 294 Support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests. Select Yes to enable. Default: No EXT SIP Port The external SIP port number. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 295 For the Referee Bye Delay, enter the appropriate period of time in seconds. Default: 0 Refer Target Bye Delay For the Refer Target Bye Delay, enter the appropriate period of time in seconds. Default: 0 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 296 To: sip:+12325551234@example.com; user=phone To enable this optional parameter, select Yes. Default: No Call Recording Protocol Determines the type of recording protocol that the phone uses. Options are: • SIPINFO • SIPREC Default: SIPREC Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 297 Default: No Message Waiting Indicates whether the Message Waiting Indicator on the phone is lit. This parameter toggles a message from the SIP proxy to indicate if a message is waiting. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 298 BroadSoft server-only feature. If call park is enabled on the server or on any of the programmable line keys, you need to enable this field for call park notification to work. Default: No Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 299 Select Yes to enable or No to disable. Default: No Queue Status Notification Enable Displays the call center status and the agent status. Select Yes to enable or No to disable. Default: No Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 300 Determines whether to force SIP requests to be sent to the outbound proxy within a dialog. Ignored if the Use Outbound Proxy field is set to No or if the Outbound Proxy field is empty. Default: Yes Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 301 DNS SRV record lookup on the server name. It needs to know the proxy priority; otherwise, it does not retry. The range is from 0 to 65535. Default: 3600 seconds Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 302 $USER Password Password for this line. Default: Blank (no password required) Auth ID Authentication ID for SIP authentication. Default: Blank Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 303 Credentials to authenticate access with Login User ID and Login Password. Select SIP Credentials to authenticate access with the register Auth ID and Password of the SIP account registered on the phone. Default: Login Credentials Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 304 Yes, FKS takes precedent over XSI synchronization. • If XSI host server and credentials are not entered and the CFWD Enable field is set to Yes, the phone user can't forward calls on the phone. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 305 When you select Yes, calls fail if the far end does not support the preferred codecs. Default: No Second Preferred Codec Codec to use if the first codec fails. Default: Unspecified Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 306 • AVT—Audio video transport. Sends DTMF as AVT events. • InBand—Sends DTMF by using the audio path. • Auto—Uses InBand or AVT based on the outcome of codec negotiation. • INFO—Uses the SIP INFO method. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 307 Parameter Description Codec Negotiation When set to Default, the Cisco IP phone responds to an Invite with a 200 OK response advertising the preferred codec only. When set to List All, the Cisco IP phone responds listing all the codecs that the phone supports.
Page 308: User
Default: 0 Hold Reminder Ringtone Specifies the volume of the timer ringtone. Call Forward Parameter Description Cfwd Setting Select Yes to enable call forwarding. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 309 DND Setting Enables or disables the DND settings options for a user. Handset LED Alert Enables or disables LED alert on the handset. Options are: Voicemail and Voicemail, Missed Call. Default: Voicemail Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 310 Sets the default volume for the speakerphone. Default: 8 Handset Volume Sets the default volume for the handset. Default: 10 Headset Volume Sets the default volume for the headset. Default: 10 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 311 • Lock : Enables locking of the screensaver. Screen Saver Wait Amount of idle time before screen saver displays. enter the number of seconds of idle time to elapse before the screen saver starts. Default: 300 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 312 Picture Download URL URL locating the (.png) file to display on the phone screen background. For more information, see the Phone Information and Display Settings, on page 125. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 313: Att Console
Length of delay before attempting to subscribe. Default: 1 Server Type Specifies the server type with which the phone is connected. Options available: • BroadSoft • SPA9000 • Asterisk • RFC3265_4235 • Sylantro Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 314 BLF list, when monitoring of the BLF list is active. This setting only has significance when BLF List is set to Show. Default: No Example XML configuration: <Use_Line_Keys_For_BLF_List ua="na">Yes</Use_Line_Keys_For_BLF_List> Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 315 *code is defined in a speed dial extended function,. If set to No, the current call is held and a new call is started to the speed dial destination. Default: No Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 316 Displays the software version of the key expansion module that is added to the phone. TR-069 TR-069 Parameter Description Enable TR-069 Settings that enables or disables the TR-069 function. Default: Disabled Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 317 Settings that enables or disables the TR-069 fallback support. If the phone attempts to discover the ACS with DHCP and is unsuccessful, the phone next uses DNS to resolve the ACS IP address. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 318: Call History
The Personal Directory allows a user to store a set of personal numbers. Directory entries can include the following contact information: • No. (the directory number) • Name • Work • Mobile • Home • Speed Dials To edit contact information, click Edit Contacts. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 319: Troubleshooting
Troubleshooting Procedures, on page 317 • Additional Troubleshooting Information, on page 318 General Troubleshooting Information The following table provides general troubleshooting information for the Cisco IP Phone. Table 23: Cisco IP Phone Troubleshooting Summary Explanation Connecting a Cisco IP Phone to another Cisco IP...
Page 320 Codec mismatch between the phone and another The RxType and the TxType statistics show the codec device that is used for a conversation between this Cisco IP Phone and the other device. The values of these statistics should match. If they do not, verify that the other device can handle the codec conversation, or that a transcoder is in place to handle the service.
Page 321: Startup Problems
Cisco IP Phone Does Not Go Through the Normal Startup Process Problem When you connect a Cisco IP Phone to the network port, the phone does not go through the normal startup process as described in the related topic and the phone screen does not display information.
Page 322: Phone Displays Error Messages
Cisco IP Phone Troubleshooting Phone Displays Error Messages • Connect the Cisco IP Phone that does not start up to a different network port that is known to be good. • Connect the Cisco IP Phone that does not start up directly to the port on the switch, eliminating the patch panel connection in the office.
Page 323: Cisco Ip Phone Cannot Obtain Ip Address
If users report that their phones are resetting during calls or while the phones are idle on their desk, you should investigate the cause. If the network connection and Third Party Call Control connection are stable, a Cisco IP Phone should not reset.
Page 324: Phone Resets Due To Incorrect Static Ip Address
The physical connection to the LAN may be broken. Solution Verify that the Ethernet connection to which the Cisco IP Phone connects is up. For example, check whether the particular port or switch to which the phone connects is down and that the switch is not rebooting. Also ensure that no cable breaks exist.
Page 325: Audio Problems
Problem A user complains about not being able to make a call. Cause The phone does not have a DHCP IP address. The phones display the message Configuring IP or Registering. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 326: Phone Does Not Recognize Dtmf Digits Or Digits Are Delayed
The phone doesn't display the Agent Sign In or Agent Sign Out softkeys. Solution • Check Broadsoft server configuration to determine if that user has been configured as a call center agent. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 327: Call Doesn't Record
• An incorrect or blank emergency number exists in the Dial Plan setup. See Dial Plan, on page 293 The location request servers (emergency call service provider) did not respond with a phone location, after multiple attempts. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 328: Presence Status Doesn't Work
5. Install custom CA for HTTPS connection if the BroadSoft certificate is not signed from phone built-in root CA. Phone Display Problems Your users may see unusual screen displays. Use the following sections to troubleshoot the problem. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 329: The Font Is Too Small Or Has Unusual Characters
• On the phone web page, select Admin Login > Advanced > Info > Status and scroll to the Locale Download Package section to verify that the locale and font files downloaded successfully. If they did not, try the download again. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 330: Softkey Labels Are Truncated
Report All Phone Issues from the Phone Web Page If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem Reporting Tool to help resolve the issue. You can generate PRT logs using the phone web page and upload them to a remote log server.
Page 331: Report A Phone Problem Remotely
You get a notification alert on the Phone Web page that indicates if the PRT upload was successful or not. Report a Phone Problem Remotely You can initiate a phone problem report remotely. The phone generates a problem report using the Cisco Problem Report Tool (PRT), with the problem description “Remote PRT Trigger”. If you have configured an upload rule for problem reports, the phone uploads the problem report according to the upload rule.
Page 332: Verify Dns Settings
Third-Party Call Control. You must also ensure that DNS is configured to do reverse lookups. Additional Troubleshooting Information If you have additional questions about troubleshooting your phone, go to the following Cisco website and navigate to the desired phone model: https://www.cisco.com/cisco/web/psa/troubleshoot.html...
Page 333: Maintenance
Phone Behavior During Times of Network Congestion, on page 326 Basic Reset Performing a basic reset of a Cisco IP Phone provides a way to recover when the phone experiences an error. The reset provides a way to reset or restore various configuration and security settings.
Page 334: Factory Reset The Phone With The Keypad
Perform Factory Reset from Phone Menu Procedure Step 1 Press Applications Step 2 Select Device administration > Factory reset. Step 3 Scroll to Admin Settings > Reset Settings, and select All. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 335: Factory Reset The Phone From Phone Web Page
<Phone IP> = actual IP address of your phone. /admin = path to the access admin page of your phone. <ping destination> = any IP address or domain name that you want to ping. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 336: Voice Quality Monitoring
IP>/admin/ping?192.168.1.1 Voice Quality Monitoring To measure the voice quality of calls that are sent and received within the network, Cisco IP Phones use these statistical metrics that are based on concealment events. The DSP plays concealment frames to mask frame loss in the voice packet stream.
Page 337: Voice Quality Reporting
Protocol (SIP) event package. Voice call quality information derived from RTP and call information from SIP is conveyed from a User Agent (UA) in a session (reporter) to a third party (collector). The Cisco IP phone uses User Datagram Protocol (UDP) to send a SIP PUBLISH message to a collector server.
Page 338: Mean Opinion Scores And Codecs
SIP UDP Port (5060) is used by default. If the collector server URL parameter is blank, a SIP PUBLISH message is not sent out. Step 3 Click Submit All Changes. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 339: Cisco Ip Phone Cleaning
Cisco IP Phone Cleaning To clean your Cisco IP Phone, use only a dry soft cloth to gently wipe the phone and the phone screen. Do not apply liquids or powders directly to the phone. As with all non-weatherproof electronics, liquids and powders can damage the components and cause failures.
Page 340: Reboot History On The Phone Web User Interface
Phone Behavior During Times of Network Congestion Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities: •...
Page 341 Phone Behavior During Times of Network Congestion To reduce or eliminate any adverse effects to the phones, schedule administrative network tasks during a time when the phones are not being used or exclude the phones from testing. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 342 Cisco IP Phone Troubleshooting Phone Behavior During Times of Network Congestion Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 343: Appendix Atr-069 Parameter Comparison
This table shows the XML parameters that the phones use, with their TR-069 counterpart. TR-069 Parameter XML Parameter Device.Services.VoiceService. Device.Services.VoiceService.{i}. Device.Services.VoiceService.{i}.Capabilities. Device.Services.VoiceService.{i}.Capabilities.ButtonMap Device.Services.VoiceService.{i}.Capabilities.Codecs. Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}. Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.BitRate Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.Codec Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.EntryID Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.PacketizationPeriod Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.SilenceSuppression Device.Services.VoiceService.{i}.Capabilities.DigitMap Device.Services.VoiceService.{i}.Capabilities.DSCPCoupled Device.Services.VoiceService.{i}.Capabilities.EthernetTaggingCoupled Device.Services.VoiceService.{i}.Capabilities.FaxPassThrough Device.Services.VoiceService.{i}.Capabilities.FaxT38 Device.Services.VoiceService.{i}.Capabilities.FileBasedRingGeneration Device.Services.VoiceService.{i}.Capabilities.FileBasedToneGeneration Device.Services.VoiceService.{i}.Capabilities.MaxLineCount Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 344 Device.Services.VoiceService.{i}.Capabilities.MaxSessionCount Device.Services.VoiceService.{i}.Capabilities.MaxSessionsPerLine Device.Services.VoiceService.{i}.Capabilities.ModemPassThrough Device.Services.VoiceService.{i}.Capabilities.NumberingPlan Device.Services.VoiceService.{i}.Capabilities.PatternBasedRingGeneration Device.Services.VoiceService.{i}.Capabilities.PatternBasedToneGeneration Device.Services.VoiceService.{i}.Capabilities.PSTNSoftSwitchOver Device.Services.VoiceService.{i}.Capabilities.Regions Device.Services.VoiceService.{i}.Capabilities.RingDescriptionsEditable Device.Services.VoiceService.{i}.Capabilities.RingFileFormats Device.Services.VoiceService.{i}.Capabilities.RingGeneration Device.Services.VoiceService.{i}.Capabilities.RingPatternEditable Device.Services.VoiceService.{i}.Capabilities.RTCP Device.Services.VoiceService.{i}.Capabilities.RTPRedundancy Device.Services.VoiceService.{i}.Capabilities.SignalingProtocols Device.Services.VoiceService.{i}.Capabilities.SIP. Device.Services.VoiceService.{i}.Capabilities.SIP.EventSubscription Device.Services.VoiceService.{i}.Capabilities.SIP.Extensions Device.Services.VoiceService.{i}.Capabilities.SIP.ResponseMap Device.Services.VoiceService.{i}.Capabilities.SIP.Role Device.Services.VoiceService.{i}.Capabilities.SIP.TLSAuthenticationKeySizes Device.Services.VoiceService.{i}.Capabilities.SIP.TLSAuthenticationProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.TLSEncryptionKeySizes Device.Services.VoiceService.{i}.Capabilities.SIP.TLSEncryptionProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.TLSKeyExchangeProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.Transports Device.Services.VoiceService.{i}.Capabilities.SIP.URISchemes Device.Services.VoiceService.{i}.Capabilities.SRTP Device.Services.VoiceService.{i}.Capabilities.SRTPEncryptionKeySizes Device.Services.VoiceService.{i}.Capabilities.SRTPKeyingMethods Device.Services.VoiceService.{i}.Capabilities.ToneDescriptionsEditable Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 345 Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardOnNoAnswerRingCount Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardUnconditionalEnable Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardUnconditionalNumber Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallReturnEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallTransferEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallWaitingEnable CW_Setting Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.ConferenceCallingSessionCount Device.Services.VoiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.ConferenceCallingStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.DoNotDisturbEnable DND_Setting Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MaxSessions Call_Appearances_Per_Line Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MessageWaiting Message_Waiting__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MWIEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.RepeatDialEnable Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.X_CISCO_SharedLineDNDCfwdEnable Shared_Line_DND_Cfwd_Enable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallState Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 346 Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.List.{i}.SilenceSuppression Silence_Supp_Enable__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.ReceiveBitRate Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.ReceiveCodec Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.ReceiveSilenceSuppression Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitBitRate Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitCodec Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitPacketizationPeriod Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitSilenceSuppression Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec Preferred_Codec__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec2 Second_Preferred_Codec__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec3 Third_Preferred_Codec__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_UsePrefCodecOnly Use_Pref_Codec_Only__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_CodecNegotiation Codec_Negotiation__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.DirectoryNumber User_ID__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Enable Line_Enable__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.PhyReferenceList Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.RingMuteStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.RingVolumeStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session. Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}. Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.FarEndIPAddress Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.FarEndUDPPort Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.LocalUDPPort Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 347 Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.SIP.X_CISCO_FeatureKeySync Feature_Key_Sync__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.SIP.X_CISCO_DNSSRVAutoPrefix DNS_SRV_Auto_Prefix__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Status Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.VoiceProcessing. Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.V oiceProcessing.EchoCancellationEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.V oiceProcessing.EchoCancellationInUse Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.VoiceProcessing.EchoCancellationTail Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.X_CISCO_DialPlan Dial_Plan__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.X_CISCO_DefaultRing Default_Ring__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.MaxSessions Call_Appearances_Per_Line Device.Services.VoiceService.{i}.VoiceProfile.{i}.Name Device.Services.VoiceService.{i}.VoiceProfile.{i}.NumberOfLines Device.Services.VoiceService.{i}.VoiceProfile.{i}.Region Device.Services.VoiceService.{i}.VoiceProfile.{i}.Reset Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP. Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.DSCPMark RTP_TOS_DiffServ_Value__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.LocalPortMax RTP_Port_Max Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.LocalPortMin RTP_Port_Min Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.RTCP. Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 348 Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.DSCPMark SIP_TOS_DiffServ_Value__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.InviteExpires INVITE_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.Organization Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.OutboundProxy Outbound_Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.OutboundProxyPort Outbound_Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServer Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServerPort Proxy__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServerTransport SIP_Transport_<1>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegisterExpires Register_Expires__ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegisterRetryInterval Reg_Retry_Intvl Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegistersMinExpires Reg_Min_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ReInviteExpires ReINVITE_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.SIPEventSubscribeNumberOfElements Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.SIPResponseMapNumberOfElements Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerB SIP_Timer_B Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerD SIP_Timer_D Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerF SIP_Timer_F Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 349 G729a_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G729bCodecName G729b_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G722CodecName G722_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222CodecName G722.2_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBCCodecName iLBC_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.iSACCodecName iSAC_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.OPUSCodecName OPUS_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.AVTCodecName AVT_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222BEDynamicPayload G722.2_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222OADynamicPayload G722.2_OA_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBC20msDynamicPayload iLBC_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBC30msDynamicPayload iLBC_30ms_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iSACDynamicPayload iSAC_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.OPUSDynamicPayload OPUS_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.AVTDynamicPayload AVT_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.AVT16kHzDynamicPayload AVT_16kHz_Dynamic_Payload Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 350 Cfwd_Dial_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.HoldingTone Holding_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.ConferenceTone Conference_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.SecureCallIndicationTone Secure_Call_Indication_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.PageTone Page_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.AlertTone Alert_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.MuteTone Mute_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.UnmuteTone Unmute_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.SystemBeep System_Beep Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.CallPickupTone Call Pickup_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences. Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence1 Cadence_1 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence2 Cadence_2 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence3 Cadence_3 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence4 Cadence_4 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence5 Cadence_5 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 351 Device.Services.VoiceService.{i}.X_CISCO_AttConsole.BXferOnSpeedDialEnable Bxfer_On_Speed_Dial_Enable Device.Services.VoiceService.{i}.X_CISCO_AttConsole.AttendantConsoleLCDContrast Attendant_Console_LCD_Brightness Device.Services.VoiceService.{i}.X_CISCO_AttConsole.BXferToStarcodeEnable Bxfer_To_Starcode_Enable Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key.{i}. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key.{i}.Config Unit__Key__ Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.NumberOfKey Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ExtendedFunction Extended_Function__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.Extension Extension__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ShareCallApparence Share_Call_Appearance__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ShortName Short_Name__ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.NumberOfLineKey Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.StationName Station_Name Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.GroupPagingScript Group_Paging_Script Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.VoiceMailNumber Voice_Mail_Number Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 352 Coference_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.AttnTransferServ Attn_Transfer_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlindTransferServ Blind_Transfer_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.DNDServ DND_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlockANCServ Block_ANC_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlockCIDServ Block_CID_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.SecureCallServ Secure_Call_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdAllServ Cfwd_All_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdBusyServ Cfwd_Busy_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdNoAnsServ Cfwd_No_Ans_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.PagingServ Paging_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CallParkServ Call_Park_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CallPickUpServ Call_Pick_Up_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.ACDLoginServ ACD_Login_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.GroupCallPickUpServ Group_Call_Pick_Up_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.ServiceAnncServ Service_Annc_Serv Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 353 Shared_Active_Key_List Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.SharedHeldKeyList Shared_Held_Key_List Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK1 PSK_1 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK2 PSK_2 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK3 PSK_3 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK4 PSK_4 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK5 PSK_5 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK6 PSK_6 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK7 PSK_7 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK8 PSK_8 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK9 PSK_9 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK10 PSK_10 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK11 PSK_11 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK12 PSK_12 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK13 PSK_13 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK14 PSK_14 Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 354 LDAP_Item_4_Filter Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LDAP.DisplayAttrs LDAP_Display_Attrs Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LDAP.NumberMapping LDAP_Number_Mapping Device.Services.VoiceService.{i}.X_CISCO_UserSetting. Device.Services.VoiceService.{i}.X_CISCO_UserSetting.RingerVolume Ringer_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.SpeakerVolume Speaker_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.HandsetVolume Handset_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.HeadsetVolume Headset_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.PhoneBackground Phone_Background Device.Services.VoiceService.{i}.X_CISCO_UserSetting.PictureDownloadURL Picture_Download URL Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ElectronicHookSwitchControl Ehook_Enable Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ScreenSaverEnable Screen_Saver_Enable Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ScreenSaverType Screen_Saver_Type Device.Services.VoiceService.{i}.X_CISCO_UserSetting.MissCallShortcut Miss_Call_Shortcut Device.Services.VoiceService.{i}.X_CISCO_UserSetting.AlertToneOff Alert_Tone_Off Device.Services.VoiceService.{i}.X_CISCO_UserSetting.LogoURL Logo_URL Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 355 Call_Unpark_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateBlockAnonymousCall Block_ANC_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateBlockCallerId Block_CID_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateBlockCallerIdNextCall Block_CID_Per_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardAll Cfwd_All_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardBusy Cfwd_Busy_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardNoAnswer Cfwd_No_Ans_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallWaiting CW_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallWaitingNextCall CW_Per_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateDoNotDisturb DND_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateSecureCal Secure_No_Call_Act_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateSecureCallNextCall Secure_One_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.GroupCallPickup Group_Call_Pickup_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PagingCode Paging_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PreferCodecG711a Prefer_G711a_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PreferCodecG711u Prefer_G711u_Code Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 356 *(6) This will leads to codec on line enable/disable, for codec , please refer to *(4) *(7) Only with sidecar. On mountlake it is named Attendant Console LCD Contrast Device. Device.DeviceSummary Device.Services. Device.Services.VoiceServiceNumberOfEntries Device.DeviceInfo. Device.DeviceInfo.Manufacturer Device.DeviceInfo.ManufacturerOUI Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 357 Device.DeviceInfo.HardwareVersion Device.DeviceInfo.SoftwareVersion Device.DeviceInfo.EnabledOptions Device.DeviceInfo.AdditionalHardwareVersion Device.DeviceInfo.AdditionalSoftwareVersion Device.DeviceInfo.ProvisioningCode Device.DeviceInfo.DeviceStatus Device.DeviceInfo.UpTime Device.ManagementServer. Device.ManagementServer.URL Device.ManagementServer.Username Device.ManagementServer.Password Device.ManagementServer.PeriodicInformEnable Device.ManagementServer.PeriodicInformInterval Device.ManagementServer.PeriodicInformTime Device.ManagementServer.ParameterKey Device.ManagementServer.ConnectionRequestURL Device.ManagementServer.ConnectionRequestUsername Device.ManagementServer.ConnectionRequestPassword Device.GatewayInfo. Device.GatewayInfo.ManufacturerOUI Device.GatewayInfo.ProductClass Device.GatewayInfo.SerialNumber Device.Time. Device.Time.NTPServer1 Primary_NTP_Server Device.Time.NTPServer2 Secondary_NTP_Server Device.Time.CurrentLocalTime Device.Time.LocalTimeZone Time_Zone Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 358 Device.LAN.DHCPOption.{i}.Value DHCP_Option_To_Use Device.Ethernet. Device.Ethernet.X_CISCO_CDP Enable_CDP Device.Ethernet.X_CISCO_LLDP Enable_LLDP-MED Device.Ethernet.X_CISCO_EnableVLAN Enable_VLAN Device.Ethernet.X_CISCO_VLANID VLAN_ID Device.X_CISCO_Language. Device.X_CISCO_Language.DictionaryServerScript Dictionary_Server_Script Device.X_CISCO_Language.LanguageSelection Language_Selection Device.X_CISCO_Language.Locale Locale Device.X_CISCO_XmlService. Device.X_CISCO_XmlService.Password XML_Password Device.X_CISCO_XmlService.UserName XML_User_Name Device.X_CISCO_XmlService.XMLAppServiceName XML_Application_Service_Name Device.X_CISCO_XmlService.XMLAppServiceURL XML_Application_Service_URL Device.X_CISCO_XmlService.XMLDirServiceName XML_Directory_Service_Name Device.X_CISCO_XmlService.XMLDirServiceURL XML_Directory_Service_URL Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 359 Restricted_Access_Domains Device.X_CISCO_EnableWebServer Enable_Web_Server Device.X_CISCO_WebProtocol Enable_Protocol Device.X_CISCO_EnableDirectActionUrl Enable_Direct_Action_Url Device.X_CISCO_SessionMaxTimeout Session_Max_Timeout Device.X_CISCO_SessionIdleTimeout Session_Idle_Timeout Device.X_CISCO_WebServerPort Web_Server_Port Device.X_CISCO_EnableWebAdminAccess Enable_Web_Admin_Access Device.X_CISCO_HostName Host_Name Device.X_CISCO_Domain Domain Device.X_CISCO_UpgradeErrorRetryDelay Upgrade_Error_Retry_Delay Device.X_CISCO_UpgradeRule Upgrade_Rule Device.X_CISCO_ProfileRule Profile_Rule Device.X_CISCO_UserConfigurableResync User_Configurable_Resync Device.X_CISCO_HTTPReportMethod HTTP_Report_Method Device.X_CISCO_CWMPV1dot2Support CWMP_V1.2_Support Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...
Page 360 TR-069 Parameter Comparison TR-069 Parameter Comparison Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide...

This manual is also suitable for:

7811 7821 7841 7861

Cisco 7800 Series Administration Manual

CHAPTER 3 Cisco IP Phone Hardware

Cisco IP Phone Installation

CHAPTER 4 Cisco IP Phone Installation

CHAPTER 5 Third-Party Call Control Setup

Hardware and Accessory Installation

CHAPTER 6 Cisco IP Phone Accessories

CHAPTER 7 Wall Mounts

Cisco IP Phone Administration

CHAPTER 8 Cisco IP Phone Security

CHAPTER 9 Cisco IP Phone Customization

CHAPTER 10 Phone Features and Setup

CHAPTER 11 Corporate and Personal Directory Setup

Cisco IP Phone Troubleshooting

CHAPTER 12 Monitoring Phone Systems

Chapter 13

Troubleshooting

Quick Links

Troubleshooting

Related Manuals for Cisco 7800 Series

Summary of Contents for Cisco 7800 Series