Printer Has A Paper Jam - Toshiba GL-1010 Administrator's Manual

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often occurs when you use a non-TOSHIBA driver to submit a job to a
TOSHIBA printer.
For example, you may select an HP LaserJet driver in Windows and
connect it to the network port to which the controller is attached. Since
the default configuration is PCL, the controller may not recognize that the
print commands (requesting services it does not provide) are coming from
a non-TOSHIBA driver.
Corrective Action
1
Use only TOSHIBA printer drivers, PPD file (Macintosh), and Unix
filters to print to the digital copier. For instructions on installing
TOSHIBA client software, refer to
page 229.
2
Make sure that the driver network port is mapped to the correct
printer. For more details, refer to the Operator's Guide.

Printer has a Paper Jam

The copier bitmap image displayed on the copier control panel and in
TopAccess indicates the location of the paper jam. You must clear the
paper path before printing can resume. For more information about
resolving paper jams, refer to the Toshiba Operator's Guide for Copying
Functions or contact your TOSHIBA authorized dealer for support.
Printer is Offline
An administrator has turned off the printer, so it is not available to
process your job. Contact your network administrator for support.
Cassette is Out of Paper
Consult TopAccess to find out which cassette is out of paper. Fill the
cassette and press S
Printer Door is Open
Consult TopAccess to find out which door is open. Printing automatically
resumes when you shut the door.
Printer Requires Attention
An error has occurred on the copier. Go to the copier control panel to see
what type of error has occurred. For more details on resolving the error,
GL-10x0 Administrator's Guide
on the copier control panel to resume printing.
TART
Installing Client Software
on
341

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