Cannot Ping Controller - Toshiba GL-1010 Administrator's Manual

Possible Cause

Cannot PING Controller

Problem Description
If the controller does not respond when you ping it, there is a problem
either with the network configuration or with the operation of the
controller.
The following checklist helps you identify the source of the error and
directs you to where you can find more information about resolving it. If
the problem persists after you have followed all of the steps, contact your
TOSHIBA authorized dealer for further assistance.
304
Device Discovery
Check
6 Can another workstation
within the same network
segment discover the
controller?
7 Check the startup page. Is
the MAC address part of the
device name?
8 Check link activities on the
port being used by the
controller and the integrity of
the network cable, hub, or
switch that connects the
controller to the network.
Replace any network
components that you can tell
or suspect are faulty.
For Instructions,
Yes No
Network
Next
Connectivity
Step
Problems
page 298.
Next Contact your
Step TOSHIBA authorized
dealer for support.
End
GL-10x0 Administrator's Guide
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