NEC Electra Elite 48/192 Features And Specifications Manual page 214

Electra Elite
RELATED FEATURES
LIST
Features and Specifications Manual
General:
DIT/ANA, CO Ring transfers, Automated Attendant Transfers, and
¥
DID/Tie line calls must be directed to the ACD/UCD Pilot number to
receive Delay Announcement.
When all Delay Announcement circuits are busy, the incoming caller
¥
continues to hear ringback tone or Music on Hold until a Delay
Announcement circuit is available.
Each caller hears every announcement from the beginning.
¥
When an ACD/UCD Agent is available, the caller is immediately
¥
connected to the Agent, even with a recorded announcement in
progress.
This feature provides eight channels of two Delay Announcements.
¥
All four ACD/UCD groups share the two Delay Announcements.
Feature
Number
A-19 Automatic CallDistribution (ACD)
U-1 Uniform Call Distribution (UCD)
Feature Name
Issue 6
D - 5