Model Information, Status, and Statistics
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Model Information, Status, and Statistics Overview
This chapter describes how to use the following menus and screens on the Cisco Unified IP Phone to view
model information, status messages, network statistics, and firmware information for the phone:
• Model Information screen: Displays hardware and software information about the phone.
• Status menu: Provides access to screens that display the status messages, network statistics, and firmware
• Call Statistics screen: Displays counters and statistics for the current call.
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through the
phone web page. For more information, see
For more information about troubleshooting the Cisco Unified IP Phone, see
on page
Model Information, Status, and Statistics Overview, page 175
Display Model Information Screen, page 176
Status Menu, page 177
Test Tone, page 194
versions.
215.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
C H A P T E R
Remote Monitoring, on page
Communications Manager 9.0 (SCCP and SIP)
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197.
Troubleshooting and Maintenance,
175