Cisco 7975G Software Manual page 204

Status Messages Screen
Message
Programming Error
Successful – MD5
TFTP access error
TFTP Error
TFTP file not found
TFTP timeout
Timed Out
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
184
Description
The phone failed during
programming.
The phone attempted an 802.1X
transaction and authentication
achieved.
TFTP server is pointing to a directory
that does not exist.
The phone does not recognize an
error code provided by the TFTP
server.
The requested load file (.bin) was not
found in the TFTP directory.
TFTP server did not respond.
Supplicant attempted 802.1X
transaction but timed out due the
absence of an authenticator.
Model Information, Status, and Statistics
Possible explanation and action
Attempt to resolve this error by power
cycling the phone. If the problem persists,
contact Cisco technical support for
additional assistance.
The phone achieved 802.1X authentication.
If you are using DHCP, verify that the
DHCP server points to the correct TFTP
server.
If you are using static IP addresses, check
configuration of TFTP server. See
Configuration Menu, on page 66
on assigning a TFTP server.
Contact the Cisco TAC.
Check the load ID assigned to the phone
(from Cisco Unified Communications
Manager, choose Device > Phone). Verify
that the TFTP directory contains a .bin file
with this load ID as the name.
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the TFTP
server and the phone: Verify the network
connections.
TFTP server is down: Check configuration
of TFTP server.
Authentication typically times out if 802.1X
authentication is not configured on the
switch.
Network
for details