Chapter 7 Viewing Model Information, Status, And Statistics On The Cisco Unified Ip Phone - Cisco 7965G Administration Manual

Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone
This chapter describes how to use the following menus and screens on the Cisco Unified IP Phone 7965G
and 7945G to view model information, status messages, network statistics, and firmware information for
the phone:
Model Information screen—Displays hardware and software information about the phone. For more
•
information, see the
Status menu—Provides access to screens that display the status messages, network statistics, and
•
firmware versions. For more information, see the
Call Statistics screen—Displays counters and statistics for the current call. For more information,
•
see the o.
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through the
phone's web page. For more information, see
Remotely."
For more information about troubleshooting the Cisco Unified IP Phone 7965G and 7945G, see
Chapter 9, "Troubleshooting and Maintenance."
This chapter includes these topics:
Model Information Screen, page 7-2
•
Status Menu, page 7-3
•
Call Statistics Screen, page 7-13
•
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12650-01
"Model Information Screen" section on page
Chapter 8, "Monitoring the Cisco Unified IP Phone
7
C H A P T E R
7-2.
"Status Menu" section on page 7-3.
7-1