Cisco 7975G Software Manual page 200

Administration guide for cisco unified communications manager 9.0 (sccp and sip)
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Status Messages Screen
Message
DNS timeout
DNS unknown host
Duplicate IP
Erasing CTL and ITL
files
Error update locale
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
180
Description
DNS server did not respond.
DNS could not resolve the name of
the TFTP server or
Cisco Unified Communications
Manager.
Another device is using the IP
address assigned to the phone.
Erasing CTL or ITL file.
One or more localization files could
not be found in the TFTP directory
or were not valid. The locale was not
changed.
Model Information, Status, and Statistics
Possible explanation and action
Network is busy: The errors should resolve
themselves when the network load reduces.
No network connectivity between the DNS
server and the phone: Verify the network
connections.
DNS server is down: Check configuration
of DNS server.
Verify that the host names of the TFTP
server or Cisco Unified Communications
Manager are configured properly in DNS.
Consider using IP addresses rather than host
names.
If the phone has a static IP address, verify
that you have not assigned a duplicate IP
address. See
Network Configuration Menu,
on page 66
for details.
If you are using DHCP, check the DHCP
server configuration.
None. This message is informational only.
For more information about the CTL and
ITL files, see the Cisco Unified
Communications Manager Security Guide.
From Cisco Unified Operating System
Administration, check that the following
files are located within the subdirectories in
TFTP File Management:
• Located in subdirectory with same
name as network locale:
◦ tones.xml
• Located in subdirectory with same
name as user locale:
◦ glyphs.xml
◦ dictionary.xml
◦ kate.xml

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