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Linksys SPA9x2 Phone Administration Guide BUSINESS SERIES Version 5.2 ADMINISTRATION GUIDE SPA922, SPA932, SPA942, SPA962 Interim version released June 2008; to be updated August 2008...
Table of Contents Chapter 1: Introducing Linksys SPA9x2 Phones ... . 1 Read Me First Finding Text in a PDF Finding Text in Multiple PDFs Related Documentation Getting Started Basic Phone Features...
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Chapter 5: Provisioning Basics ....55 Provisioning Capabilities Provisioning Configuration from Phone Keypad Configuration Profile Upgrading, Resyncing, and Rebooting Phones Upgrading Firmware on a Phone Resyncing a Phone Rebooting a Phone Redundant Provisioning Servers Linksys SPA9x2 Administration Guide 2...
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Configuring Shared Line Extension on SPA9x2 Phones Line Key Parameters Miscellaneous Line Key Notes Line Key LED Pattern Notes Supplementary Services Parameters Supplementary Services Notes Using Group Paging Using Call Parking Using Call Pick Up and Group Call Pick Up Linksys SPA9x2 Administration Guide 3...
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Configuring the SPA9000 for the SPA932 Configuring the Broadsoft Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Unit/Key Configuration Scripts Completing the Configuration SPA932 Parameter Notes Monitoring the SPA932 Linksys SPA9x2 Administration Guide 4...
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Line Key LED Pattern Supplementary Services Ring Tone Auto Input Gain (dB) Extension Mobility Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration Dial Plan Linksys SPA9x2 Administration Guide 5...
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Dial Plan Rules Dial Plan Examples Dial Plan Timers Appendix C: Contacts ..... . . 188 Linksys SPA9x2 Administration Guide 6...
Read Me First Introducing Linksys SPA9x2 Phones This manual is for Linksys partners, value added resellers (VARs) and Internet service providers. Use this manual to configure Linksys 9x2 series phones and users. NOTE: This manual assumes that your SPA9x2 phones are installed and connected to the network.
• Phone features Linksys ATA Administration Guide For VARs, system administrators, and Service Providers, describes: • Administration and use of Linksys ATAs • PAP2T, SPA2102, SPA3102, SPA8000, AG310, RTP300, WRP400, and WRTP54G Linksys SPA Provisioning Guide For Linksys service providers: •...
Getting Started Before you can configure a SPA9x2 phone, you need to install it by connecting the phone to a network (Ethernet) port. For detailed installation information, see the Linksys SPA9x2 Phone User Guide. To get started viewing and configuring phones, see: •...
Remote Provisioning from Phone Keypad: after the user enters the IP address of the provisioning server, the phone resynchronizes to a known path name. This feature enables service providers to have VARs install and provision Linksys phones. See Chapter 5, "Provisioning Basics."...
For more information, see ”Supplementary Services Notes” section on page 109. • The SPA9x2 phones can support and display up to 50 characters for Display Name, Password, Auth ID, and User ID parameters. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
• Intercom • Group Paging For a list of phone features available to the end user, see the Linksys SPA9x2 Phone User Guide. SPA9x2 Phone Configuration Scenarios You can configure SPA9x2 phones in different ways: • Phones connected directly to a service provider (IP Centrex) •...
• Group call pick up You can perform SPA9000 administrative tasks using an Interactive Voice Response (IVR) system, the LVS Wizard, or a built-in web server. For more information, see the Linksys Voice System Administration Guide. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Introducing Linksys SPA9x2 Phones SPA9000 IP PBX System PSTN switch UserD 1 to 4 DID lines SPA400 SIP-PSTN UserB Gateway UserA Switch Internet (WAN) Interface SPA9000 SIP Proxy Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Introducing Linksys SPA9x2 Phones Session Initiation Protocol and SPA9x2 Phones Session Initiation Protocol and SPA9x2 Phones Linksys SPA9x2 phones use Session Initiation Protocol (SIP), allowing interoperation with all ITSPs supporting SIP. SIP handles signaling and session management within a packet telephony network. Signaling allows call information to be carried across network boundaries.
An average SIP proxy server may handle tens of thousands of subscribers. A backup server allows an active server to be temporarily switched out for maintenance. Linksys phones support the use of backup SIP proxy servers to minimize or eliminate service disruption.
UDP is a connectionless messaging protocol for delivery of data packets. See the following topics: • ”Routers and Service Provider Support of NAT” section on page 12 Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Parameters provided by the SPA9x2, such as: • Outbound Proxy (see ”Proxy and Registration Parameters” section on page 100) • STUN Server Enable (see ”NAT Support Parameters” section on page • EXT IP Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Communicates the NAT mapping information to the external SIP devices. • If the device is a SIP Registrar, the information is carried in the Contact header that overwrites the private address/port information. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Warning header in REGISTER messages, for example, Warning: 399 Spa “Full Cone NAT detected. ” Using SPA9x2 Phones in a VLAN If you use a VLAN your SPA9x2 voice packets are tagged with the VLAN ID. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Is media and protocol-independent. If you are using a VLAN without CDP , you must enter a VLAN ID for the SPA9x2. To enter VLAN settings, see ”Configuring VLAN Settings” section on page Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
2. Press 10, or scroll down until Product Info is highlighted and then press the select soft key. 3. Press 3 from the Product Info menu or scroll down to highlight Software Version and press the select soft key. Linksys SPA9x2 Administration Guide...
To download the firmware, you need a computer with an active Internet connection. To download new firmware for a SPA9x2 phone, perform the following steps: 1. To begin, direct your browser to the following URL: http://www.linksys.com. From the website homepage menu, select Support > Downloads.
All SPA9x2 phones have the same basic buttons. Only the SPA922 has no line buttons, because it has only one voice line. You can use the following graphic and table to identify buttons and features on your phone. Linksys SPA9x2 Administration Guide...
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Auto-dials your voice message service (varies by service). Setup button Lets you configure various phone features and system settings. Mute button Toggles the microphone on or off. When the microphone is muted, the button is lit. Linksys SPA9x2 Administration Guide...
To access the SPA9x2 phone administration web user interface (UI): 1. Launch a web browser on a computer that can reach the SPA9x2 phone on the network. 2. Direct the browser to the IP address of the SPA9x2 phone. To determine the IP address, either: Linksys SPA9x2 Administration Guide...
If the service provider set an Administrator account password, you are prompted for it when you click Admin login. NOTE: No default passwords are assigned to either the Administrator or User accounts. Only the Administrator account can assign and change passwords. Linksys SPA9x2 Administration Guide...
The Administrator specifies the parameters a User account can modify using the Provisioning tab of the web UI. Provisioning information is available only via a service provider login on linksys.com. NOTE: To directly access the Administrator account, enter: http://phone.ip.address/admin/...
Click Submit Changes to save any changes to the personal directory. The SPA9x2 reboots. NOTE: When viewing the directory, entries that use the default ringtone do not display a value for “r. ” A ringtone value of r=# indicates that a custom ring is used for that directory entry. Linksys SPA9x2 Administration Guide...
UI pages. When viewing in User Login or basic view, fewer tabs are visible (as previously discussed). Each tab contains different parameters. Some tasks require you to set parameters in different tabs. For field reference about each parameter available on the web UI, see Chapter 11, "SPA9x2 Phone Field Reference." Linksys SPA9x2 Administration Guide...
Internet connection type to DHCP • configure the syslog and debug servers • enable VLAN and CDP SIP tab Configure parameters to adjust SIP stack and protocols. To Chapter 4, "Setting SIP enable: Parameters." • • SIP-B • STUN Linksys SPA9x2 Administration Guide...
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Chapter 5, "Provisioning • set general purpose parameters Basics." For additional information about provisioning, see the Linksys SPA Provisioning Guide (for Linksys service providers) Configure parameters that depend on country or region, Regional tab including: Chapter 6, "Setting Regional •...
• operational VLAN View extension status for each extension on the phone, Info > Ext Status such as: ”Extension Status Information” • registration state section on page 31 • mapped SIP port • message waiting status Linksys SPA9x2 Administration Guide...
“Pending” indicates a new RC unit that is ready for provisioning. If the unit has already retrieved its customized profile, this field displays the name of the company that provisioned it. Linksys SPA9x2 Administration Guide...
• Operational VLAN ID: ID of the VLAN currently in use, if applicable. Understanding Lines, Calls, and Shared Call Appearances Each SPA9x2 has a different number of lines: • SPA922: one line • SPA942: four lines Linksys SPA9x2 Administration Guide...
Shared Line (or Call) Appearances SPA9x2 phones support shared line appearances in association with a Broadsoft application server. An extension can be shared by two or more stations. All call appearances on a shared extension are shared. Linksys SPA9x2 Administration Guide...
The administrator can also define blinking patterns by modifying the syntax of the LedScript. See Appendix A "Creating an LED Script". Extension Status Information The line and call status appear below the Extension status on the Info web page. Linksys SPA9x2 Administration Guide...
Type: Direction of the call, either inbound or outbound. • Remote Hold: Indicates whether the far end has placed the call on hold. • Callback: Indicates whether the call was triggered by a call back request. Linksys SPA9x2 Administration Guide...
For more information about downloading ring tones, see: www.linksys.com/support What’s Next? Next you’ll begin configuring the system, provisioning users, and customizing phones and extensions. The admininstration web server lets you perform all necessary tasks remotely or on site. Linksys SPA9x2 Administration Guide...
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What’s Next? Although you can perform some tasks directly on the SPA9x2 LCD, this guide focuses on using the web UI. For information about using phone LCD options, see the Linksys SPA9x2 User Guide. Basic provisioning information is contained in this guide. If you are a service provider, see the Linksys SPA Provisioning Guide.
A separate secure protocol such as Secure Real-Time Transport Protocol (SRTP) (see below) can be used to encrypt voice packets. The TLS protocol has two layers: Linksys SPA9x2 Phone Administration Guide...
Secure Call Service is defined in the Phone tab (see ”Supplementary Services Parameters” section on page 89). Secure Call Service activates Linksys secure encryption of RTP streams between the two endpoints. You can disable this if the other endpoint (or gateway) does not support this Linksys proprietary method.
Defaults to 397@-19,507@-19;15(0/2/0,.2/.1/1,.1/2.1/2) Ensuring Voice Quality Voice quality perceived by the subscribers of the IP Telephony service should be indistinguishable from that of the PSTN. Linksys SPA9x2 phones support several codecs. See: • ”Supported Codecs” section on page 37 •...
Linksys recommends using the SPA9x2 with QoS-capable networking equipment that can prioritize the VoIP application traffic. QoS features are available on many Linksys data networking switches and routers. A QoS-enabled router prioritizes the packets going upstream to the ISP.
This reserve is known as a jitter buffer. The bigger the jitter buffer, the more jitter it can absorb, but this also introduces bigger delay. Linksys SPA9x2 Phone Administration Guide...
Hardware noise—Certain levels of noise can be coupled into the conversational audio signals because of the hardware design. The source can be ambient noise or 60 Hz noise from the power adaptor. The Linksys hardware design minimizes noise coupling. •...
• User Password: Set this if you want users to log on to the web UI with a password. The password prompt will appear users click User Login. The maximum password length is 32 characters Linksys SPA9x2 Phone Administration Guide...
5. Scroll to Non-DHCP IP Address. Press Edit, then enter the static IP address of the phone using the asterisk (*) in place of periods. For example, the IP address 192.168.1.100 would be entered as 192*168*1*100. Press OK. Linksys SPA9x2 Phone Administration Guide...
2 or 3. To limit debug information, set this parameter to a low value such as 0 or 1. Defaults to 0. • Primary NTP Server and Secondary NTP Server: Enter an IP address or hostname for the NTP Server. The phones use these servers to synchronize its time. Defaults to blank. Linksys SPA9x2 Phone Administration Guide...
VLAN the SPA9x2 resides in. • If you use a VLAN without CDP (VLAN enabled and CDP disabled), enter a VLAN ID for the SPA9x2. Note that only voice packets are tagged with the VLAN ID. Linksys SPA9x2 Phone Administration Guide...
Setting SIP Parameters SIP Parameters Setting SIP Parameters Use the SIP tab to set SIP, RTP, SDP, NAT and Linksys key system parameters. This chapter discusses: • ”SIP Parameters” section on page 45 • ”SIP Timer Values” section on page 48 •...
(see ) in a pair of double quotes for outbound SIP messages. Any occurrences of or \ in the string is escaped with \ and \\ inside the pair of double quotes. Defaults to yes. Linksys SPA9x2 Phone Administration Guide...
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PC, Note CTI must be enabled on the SPA962 for an attached SPA932 to properly monitor the SPA962's line status. If setting up a SPA932, Chapter 10, "Using the SPA932 Sidecar." Defaults to no. Linksys SPA9x2 Phone Administration Guide...
RFC 3261 T1 value (RTT estimate). Ranges from 0 to 64 seconds. Defaults to .5 seconds. SIP T2 RFC 3261 T2 value, which is the maximum retransmit interval for non- INVITE requests and INVITE responses. Ranges from 0 to 64 seconds. Defaults to 4 seconds. Linksys SPA9x2 Phone Administration Guide...
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(see Note below) waits for this length of time before retrying. If this interval is 0, the SPA9x2 stops trying. This value should be much larger than the Reg Retry Intvl value. Defaults to 1200 seconds. Linksys SPA9x2 Phone Administration Guide...
RETRY-AFTER header, the phone waits for the specified length of time before retrying to REGISTER again. If a RETRY-AFTER header is not present, the phone waits for the value specified in the Reg Retry Interval or the Reg Retry Long Interval parameter. Response Status Code Handling Linksys SPA9x2 Phone Administration Guide...
– CNAME is set to User ID@Proxy – NAME is set to Display Name (or Anonymous if user blocks caller ID) – TOOL is set to the Vendor/Hardware-platform-software-version (such as Linksys/ SPA9x2-5.2.2(SCb)). – The NTP timestamp used in the SR is a snapshot of the SPA9x2’s local time, not the time reported by an NTP server.
Dynamic Payload size mechanism. This number should match the number configured in the network/other party to enable the use of Dynamic Payload. The est range is 96-127 for any dynamic payload type. Defaults to blank. NAT Support Parameters Linksys SPA9x2 Phone Administration Guide...
Linksys Key System Parameters Linksys Key System Notes • Linksys Key System: enables or disables the Linksys Key System for use with the LVS SPA9000. Defaults to yes. See the LVS Administration Guide for more details. • Multicast Address: used by the SPA9000 to communicate with SPA9x2 phones. Defaults to 224.168.168.168:6061.
(HTTPS with client authentication), or it can resync to a binary profile generated by the Linksys SIP profile compiler. In the latter case, the SIP profile compiler can encrypt the profile specifically for the target SPA9x2, without requiring an explicit key exchange.
Remote provisioning can be performed from a phone keypad. After the user enters the IP address of the provisioning server, the unit resyncs to a known path name. This feature enables service providers to have VARs install and provision Linksys phones. To provision from the phone: 1.
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By convention, the profile is named with the extension .cfg (for example, spa942.cfg). The Linksys SIP Profile Compiler (SPC) tool is provided for compiling the plain-text file containing parameter-value pairs into an encrypted CFG file.
SSL functionality. User intervention is not required to initiate or complete a profile update or firmware upgrade. The SPA9x2 upgrade logic is capable of automating multi-stage upgrades, if intermediate Linksys SPA9x2 Phone Administration Guide...
The server also accepts a special URL command syntax for performing remote profile resync and firmware upgrade operations. In a retail distribution model, a customer purchases a Linksys voice endpoint device, and subsequently subscribes to a particular service. The customer first signs on to the service and establishes a VoIP account, possibly through an online portal.
To use HTTPS with Linksys SPA9x2 phones, you must generate a Certificate Signing Request (CSR) and submit it to Linksys. Linksys generates a certificate for installation on the provisioning server that is accepted by SPA9x2 phones when they seek to establish an HTTPS connection with the provisioning server.
Each secure provisioning server is issued an secure sockets layer (SSL) server certificate, directly signed by Linksys. The firmware running on the SPA9x2 clients recognizes only these certificates as valid. The clients try to authenticate the server certificate when connecting via HTTPS, and reject any server certificate not signed by Linksys.
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The default is $PN $MAC -- Successful upgrade $SCHEME://$SERVIP:$PORT$PATH -- $ERR Log_Upgrade_Failure_ Syslog message issued after a failed firmware upgrade attempt. The default is $PN $MAC -- Upgrade failed: $ERR. License Keys This field is empty. Linksys SPA9x2 Phone Administration Guide...
Note that you can optionally require an admin password to reset the phone to factory defaults by setting the last line parameter to “yes. ” If you are a service provider with a password, see the Linksys SPA Provisioning Guide. Linksys SPA9x2 Phone Administration Guide...
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Di is the total duration of the section in seconds. All durations can have up to 3 decimal places to provide 1 ms resolution. The wildcard character "*" stands for infinite duration. The segments within a section are played in order and repeated until the total duration is played. Linksys SPA9x2 Phone Administration Guide...
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= n1[+n2]+n3[+n4[+n5[+n6]]]]] and 1 < nk < 6 indicates which of the frequency components given in the FreqScript are used in that segment; if more than one frequency component is used in a segment, the components are summed together. Linksys SPA9x2 Phone Administration Guide...
• Segment 1: On=0.1s, Off=0.1s with Frequencies 1 and 2 • Cadence Section 2: Section Length = 10s • Number of Segments = 1 • Segment 1: On=forever, with Frequencies 1 and 2 • Total Tone Length = 12s Linksys SPA9x2 Phone Administration Guide...
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8 cadences (1–8) as defined in <Cadence 1> through <Cadence 8>. Cadence-id can be 0 If w=3,4, or an url. Setting c=0 implies the on-time is the natural length of the ring tone file. Linksys SPA9x2 Phone Administration Guide...
Call Progress Tones Notes The default values provided correspond to US tones standard. For definitions of all call progress tones, see ”Call Progress Tones” section on page 141. Linksys SPA9x2 Phone Administration Guide...
Defaults to 255. Call Back Expires Expiration time in seconds of a call back activation. Range: 0–65535 seconds. Defaults to 1800. Call Back Retry Intvl Call back retry interval in seconds. Range: 0–255 seconds. Defaults to 30. Linksys SPA9x2 Phone Administration Guide...
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INVITE to the service provider. This feature supports all services that can be activated on the phone. NOTE: Some service providers choose to disable star codes. See ”Disabling/Deactivating Services” section on page Linksys SPA9x2 Phone Administration Guide...
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VoIP device (the mirror). The test call provides statistical reporting on network performance and audio quality. Depending on the source’s capabilities, the SP can see packet jitter, loss, and delay (although Media Loopback cannot identify an offending hop). This helps the SP identify an Linksys SPA9x2 Phone Administration Guide...
* code is entered, such as *72‘c‘|*67‘p‘ . Following is a list of allowed dial tone parameters (note the use of back quotes surrounding the parameter without spaces). – ‘c‘ = Cfwd dial tone Linksys SPA9x2 Phone Administration Guide...
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Unblock Caller ID Always (*68)—Unblocks caller ID on all outbound calls. Applies to all extensions. • Unblock Caller ID Per Call (*82)—Unblocks caller ID on the next outbound call (on the current call appearance only). • Secure All Calls (*16)—Defaults to prefer to use encrypted media (voice codecs). Linksys SPA9x2 Phone Administration Guide...
"All your calls will be forwarded to the number 555-555-555"). SPA9x2 phones support all services that can be activated on a phone (call forward, do not disturb, and so on). Vertical service announcement codes apply only when the user dials the corresponding star code. Linksys SPA9x2 Phone Administration Guide...
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When the user disables the callback service using the *code, the SPA9x2 automatically connects to the “123401@$proxy. ” If the Service Annc Extension Codes do not define CBT/CBF extension codes, the SPA9x2 does not use this feature. Linksys SPA9x2 Phone Administration Guide...
This section contains both DTMF parameters and localization parameters: • "DTMF Notes” • "Localizing Your SPA9x2 Phone” • "Managing the Time and Date” • "Configuring Daylight Savings Time” • "Daylight Saving Time Examples” • "Selecting a Language” • "Creating a Dictionary Server Script” Linksys SPA9x2 Phone Administration Guide...
PSTN gateway or the remote endpoint, and the quality is not subject to distortion from the audio codec. If you use OOB, use a slightly longer DTMF Playback Length. If you use inband, use a higher Inbound DTMF boost. Linksys SPA9x2 Phone Administration Guide...
SIP Messages—Each SIP message (request or response) sent to the SPA9x2 phone may contain a Date header with the current time information. If the header is present, the phone uses it to update its current time. Linksys SPA9x2 Phone Administration Guide...
The save-time value is the number of hours, minutes, and/or seconds to add to the current time during DST. The save-time value can be preceded by a plus (+) or minus (-) sign to indicate addition or subtraction. Linksys SPA9x2 Phone Administration Guide...
<Language_Selection ua="na"> Spanish </Language_Selection> During startup, the phone checks the selected language and downloads the dictionary from the TFTP/HFTP provisioning server indicated in the phone’s configuration. The dictionaries are available at the following website: http://www.linksys-itsp.com Linksys SPA9x2 Phone Administration Guide...
Defaults to blank; the maximum number of characters is 512. The detailed format is as follows: serv={server ip port and root path}; d0=language0;x0=dictionary0 filename; d1=language1;x1=dictionary1 filename; d2=language2;x2=dictionary2 filename; d3=language3;x3=dictionary3 filename; d4=language4;x4=dictionary4 filename; d5=language5;x5=dictionary5 filename; d6=language6;x6=dictionary6 filename; Linksys SPA9x2 Phone Administration Guide...
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Setting Regional Parameters Selecting a Language d7=language3;x7=dictionary7 filename; d8=language8;x8=dictionary8 filename; d9=language5;x9=dictionary9 filename; For example: Dictionary_Server_Script ua="na" serv=tftp://192.168.1.119/;d0=English;x0=enS_v101.xml;d1=Spanish;x1=esS_v101.xml / Dictionary_Server_Script Linksys SPA9x2 Phone Administration Guide...
• ”Audio Input Gain (dB) and Extension Mobility Settings” section on page 94 • ”Using Extension Mobility” section on page 94 General Phone Information General Phone Notes The following table describes the general phone fields. Linksys SPA9x2 Phone Administration Guide...
(The screen shows “Press any key to unlock your phone. ” ) If a user password is set, the user must enter it to exit screen saver mode. Screen Saver Wait Amount of idle time before screen saver displays. Linksys SPA9x2 Phone Administration Guide...
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HTTP Refresh Timer is set in the server’s response to BMP Picture Download URL, the phone downloads the picture from the link and displays it on the screen. The phone automatically re- gets the picture after the specified number of seconds. Linksys SPA9x2 Phone Administration Guide...
To configure a group of client stations to share the same extension, you must set parameters in the EXT tab and the Phone tab: Linksys SPA9x2 Phone Administration Guide...
Defaults to no. Line Key LED Pattern Notes The following table describes all LED states. NOTE: In the following table: • “p” indicates “pattern”: the blinking pattern of the LED Linksys SPA9x2 Phone Administration Guide...
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Defaults to blanks (c=r;p=s). Call Back Active LED Indicates Call Back operation is currently active on this call. Defaults to blank (c=r;p=s). ”LED Script” section on page 181 For more information on LEDs, see Linksys SPA9x2 Phone Administration Guide...
Select “yes” to enable a service on the phone. Except where noted, all parameters default to “yes. ” • Select “no” to disable the service on the phone. • “Serv” refers to “service. ” Supplementary Services Notes Abbreviations are spelled out in the following table. Linksys SPA9x2 Phone Administration Guide...
”Using Call Pick Up and Group call pick up feature (see Group Call Pick Up” section on page 91 ACD Ext Extension used for handling ACD calls. Select 1-6, depending on your phone model. Defaults to 1. Linksys SPA9x2 Phone Administration Guide...
1. Determine which station is ringing (by listening, for example). This is the target station. 2. Press the Pickup soft button or enter *36. 3. When Enter Pick up number appears, enter one of the following: Linksys SPA9x2 Phone Administration Guide...
You can define up to ten ring tones for a phone. You can define: • The default ring tone for the extension • Specific ring tones assigned to individual callsers in the personal directory. These override the default ring tone. Linksys SPA9x2 Phone Administration Guide...
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To convert a file for use as a ring tone, obtain a .wav file less than 8 seconds in length and convert it using the Upload Ringtone utility available from the following website: http://www.linksys.com/support Linksys SPA9x2 Phone Administration Guide...
EM User Domain: enter the Broadsoft domain for the phone. • At the user end, a Login prompt appears on the phone display when EM is enabled. The user must enter their User ID and Password. For more information, see http://www.broadsoft.com. Linksys SPA9x2 Phone Administration Guide...
General, Shared Line Appearance, and NAT Settings General Parameter Notes To enable this line for service, select yes (the default). Otherwise, select no. Share Line Appearance Notes The following table describes Share Line Appearance parameters. Linksys SPA9x2 Phone Administration Guide...
$REGISTER, a REGISTER message without contact is sent. Defaults to $NOTIFY. NAT Keep Alive Dest Destination that receives NAT keep alive messages. If the value is $PROXY, keep alive messages are sent to the current or outbound proxy. Defaults to $PROXY. Linksys SPA9x2 Phone Administration Guide...
ToS/DiffServ field value in UDP IP packets carrying RTP data. Defaults to 0xb8. RTP CoS Value [0-7] CoS value for RTP data. Defaults to 6. SIP Settings Notes You can configure the following SIP settings for each extension on a phone. Linksys SPA9x2 Phone Administration Guide...
Auth INVITE When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Referee Bye Delay For the Referee Bye Delay, enter the appropriate period of time in seconds. Defaults to 0. Linksys SPA9x2 Phone Administration Guide...
ID (no server), the current or outbound proxy is contacted. Defaults to blank (no MOH). If used with a SPA9000 IP PBX, defaults to imusic. For more information, see the LVS Administration Guide. Linksys SPA9x2 Phone Administration Guide...
Use Outbound Proxy is set to no • Outbound Proxy is blank Defaults to yes. Register Enables periodic registration with the proxy. This parameter is ignored if a proxy is not specified. Defaults to yes. Linksys SPA9x2 Phone Administration Guide...
Configuring a SIP Proxy Server You can configure SIP proxy servers in the Proxy and Registration section of the EXT tabs: 1. Select Admin > Advanced. 2. Enter your service provider name in the Proxy field. Linksys SPA9x2 Phone Administration Guide...
Audio Configuration Parameters A codec resource is considered allocated if it has been included in the SDP codec list of an active call, even though it eventually might not be chosen for the connection. If the G.729a Linksys SPA9x2 Phone Administration Guide...
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G.729a resource is allowed per SPA), no other low-bit-rate codec can be allocated for subsequent calls. The only choices are G711a and G711u. Since two G.723.1/G.726 resources are available per SPA9x2, you should disable the use of G.729a to guarantee support for two simultaneous G.723/G.726 codecs. Linksys SPA9x2 Phone Administration Guide...
Release Unused Codec Allows the release of codecs not used after codec negotiation on the first call so that other codecs can be used for the second line. To use this feature, select yes. Defaults to yes. Linksys SPA9x2 Phone Administration Guide...
Long timeout (L)—One or more digits pressed, more digits needed to reach a valid number (as per the dial plan). • Short timeout (S)—Current dialed number is valid, but more digits would also lead to a valid number. Linksys SPA9x2 Phone Administration Guide...
0xxxxxx. This feature has the same syntax as the Dial Plan parameter. With this parameter, you can specify how to map a caller ID number for display on screen and recorded into call logs. Enable IP Dialing Enable or disable IP dialing. Defaults to no. Linksys SPA9x2 Phone Administration Guide...
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Only the far end can terminate an emergency call. The phone is restored to normal after the call is terminated and the SPA9x2 is back on-hook. Maximum number length is 63 characters. Defaults to blank (no emergency number). Linksys SPA9x2 Phone Administration Guide...
”Vertical Service Activation Codes (Star Codes)” section on page 69 for information on call forwarding parameters. Speed Dial Notes Speed Dial 2 through 9: Target phone number (or URL) assigned to Speed Dial 2, 3, 4, 5, 6, 7, 8, or Defaults to blank. Linksys SPA9x2 Phone Administration Guide...
Service providers could use text messages to: • Send billing information, calling minutes consumed, minutes available • Include additional text with a call to facilitate call processing Linksys SPA9x2 Phone Administration Guide...
7 Politics News (defaults to URL http://rss.news.yahoo.com/rss/politics) You can change options 3 through 7 on the user tab, as shown in the following section. Web Information Service Settings (SPA962 Only) You can also configure web services on the web UI. Linksys SPA9x2 Phone Administration Guide...
Parameter Description Ringer Volume Sets the volume for the ringer. Speaker Volume Sets the volume for the full-duplex speakerphone. Handset Volume Sets the volume for the handset. Headset Volume Sets the volume for the headset. Linksys SPA9x2 Phone Administration Guide...
10 seconds. This field does not apply to the SPA922 Phone GUI Color Settings (SPA962 Only) NOTE: The following parameters apply only to the SPA962. Chose from: • Light Blue • Light Green • Pink • Silver Defaults to Light Blue. Linksys SPA9x2 Phone Administration Guide...
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Support for Asterisk Line Monitoring • Illuminated line status monitoring (Idle, Ringing, Busy, Null, or Registration Error) • One-touch Call Transfer--Incoming calls can be immediately transferred to the target destination by pressing a button/key as assigned on the SPA932. Linksys SPA9x2 Phone Administration Guide...
In general, the SIP proxy is identified by its IP address, or through a hostname if DNS is configured. The way in which each phone and extension is identified is vendor-specific. To set up the SPA932 sidecar: Linksys SPA9x2 Phone Administration Guide...
1. On the Broadsoft server, in the user profile used by the SPA962 to register with the Broadsoft server, select Assign Services. 2. On the Assign Services page, from the Available Services column, move Busy Lamp and Phone Status Monitoring to the User Services column. Linksys SPA9x2 Phone Administration Guide...
=> 3500,2,Voicemail,u3500 exten =>3500,1,3,hangup In the following example, extension 3500 is used to add "Subscribecontext" to point to the context. This is entered in the file sip.conf: [3500] type=friend secret=3500 callerid="spa3500"<3500> nat=no context=home mailbox=3500 Subscribecontext=home Linksys SPA9x2 Phone Administration Guide...
8. Make sure that no is selected for Test Mode Enable. This option is disabled by default. You cannot complete the software configuration for the SPA932 if this option is enabled. (You can use Test Mode Enable later to test the SPA932.) Linksys SPA9x2 Phone Administration Guide...
BLF monitored list is configured on the SIP proxy server. The possible values are 1 to 6, corresponding to each of the six extensions available on the SPA962. Only use the vid= keyword in the first entry assigned to each SPA962 extension. Linksys SPA9x2 Phone Administration Guide...
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105 • vid=6—extension 106 SPA9000 Syntax Find more complete information in the Linksys Voice System Installation and Configuration Guide. The following entry enables speed dialing, BLF monitoring, and call pick up on a SPA9000 server with: • IP address 192.168.1.101 •...
The SPA962 must be rebooted after the test is completed. Call Pickup Code The star code used for picking up a ringing call. Defaults to *98. Linksys SPA9x2 Phone Administration Guide...
Displays the version of the software currently running on the unit. Key Name Displays the name assigned to each key (1-32) on the SPA932 sidecar unit. Type Displays the function enabled for each key (1-32) on the SPA932 sidecar unit. Linksys SPA9x2 Phone Administration Guide...
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SPA932 sidecar unit. Subscribe Displays the subscription status of the unit/key. The value can be Yes, Fail, or No. No indicates that the feature/function (fnc) of that line does not require a subscription (such as speed dial). Linksys SPA9x2 Phone Administration Guide...
• 932 Tab (SPA962 only), page -178 • SPA932 Status, page -179 For information about the Provisioning page, see the Linksys SPA Provisioning Note Guide. Info Tab This section describes the fields for the following headings on the Info tab: •...
Licenses Indicates any additional licenses that you have installed in the SPA9x2. Phone Status Parameter Description Current Time Current date and time of the system; for example, 10/3/ 2003 16:43:00. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Ext Status Parameter Description Registration State Shows “Registered” if the phone is registered, “Not Registered” if the phone is not registered. Last Registration At Last date and time the line was registered. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Number of milliseconds for delay. Packets Lost Number of packets lost. Packet Error Number of invalid packets received. Mapped RTP Port The port mapped for Real Time Protocol traffic for the call. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Enable/disable web server of SPA9x2 This feature should only be used on firmware version 1.0.9 or later. Defaults to yes. Web Server Port Port number of the SPA9x2 web UI. Defaults to 80. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Specifies the password assigned by the ISP for connecting on a Point-to-Point Protocol over Ethernet (PPPoE) link. PPPoE Service Name Specifies the service name assigned by the ISP for connecting on a Point-to-Point Protocol over Ethernet (PPPoE) link. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
To log SIP messages, you must set the Debug Level to at least 2. Defaults to 0. Primary NTP Server IP address or name of primary NTP server. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Enable this parameter if the switch to which the Linksys IP phone is connected uses VLAN tagging. VLAN ID Enter the VLAN tag for the VLAN to which the Linksys IP phone is assigned. This should be the same VLAN to which the SPA9000 is assigned.
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SIP messages. Any occurrences of or \ in the string is escaped with \ and \\ inside the pair of double quotes. Otherwise, select no. Defaults to yes. SIP-B Enable Enables Sylantro call features. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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If set to yes, the Linksys IP phone uses a different random call-ID for registration after the next software reboot. If set to no, the Linksys IP phone tries to use the same call- ID for registration after the next software reboot. The...
If this interval is 0, the SPA9x2 stops trying. This value should be much larger than the Reg Retry Intvl value, which should not be 0. Defaults to 1200. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
404 is returned, the SIT1 tone is played. Reorder or Busy Tone is played by default for all unsuccessful response status code for SIT 1 RSC through SIT 4 RSC. Defaults to blank. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the SPA9x2 terminates the call. If value is set to 0, the SPA9x2 ignores the limit on ICMP errors. Defaults to 0. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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<Display Name> (or Anonymous if user blocks caller ID), and TOOL is set to the Vendor/Hardware-platform- software-version (such as Linksys/SPA9x2-1.0.31(b)). The NTP timestamp used in the SR is a snapshot of the SPA9x2’s local time, not the time reported by an NTP server.
RTP-Start-Loopback Codec RTP-Start-Loopback Codec. Select one of following: G711u, G711a, G726-16, G726-24, G726-32, G726-40, G729a, or G723. Defaults to G711u. AVT Codec Name AVT codec name used in SDP. Defaults to telephone-event. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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G.729b codec name used in SDP. Defaults to G729ab. G723 Codec Name G.723 codec name used in SDP. Defaults to G723. EncapRTP Codec Name EncapRTP codec name used in SDP. Defaults to encaprtp. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
VIA sent-by port. Select yes or no from the drop- down menu. Defaults to no. STUN Enable Enables the use of STUN to discover NAT mapping. Select yes or no from the drop-down menu. Defaults to no. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Interval between NAT-mapping keep alive messages. Defaults to 15. Linksys Key System Parameters Parameter Description Linksys Key System Enable or disable the Linksys Key System on the IP phone. Defaults to yes. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
The choices are: none, G.711u, or G.711a. Defaults to none. Provisioning Tab For information about the Provisioning page, see the Linksys SPA Provisioning Guide. Regional Tab This section describes the fields for the following headings on the Regional tab: •...
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Alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call. The RSC to trigger this tone is configurable on the SIP screen. Defaults to 914@-16,1371@-16,1777@-16;20(.274/0/ 1,.274/0/2,.380/0/3,0/4/0). Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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19 dBm) so it does not interfere with the conversation. Defaults to 397@-19,507@-19;15(0/2/0,.2/.1/1,.1/2.1/2). Page Tone Specifies the tone transmitted when the paging feature is enabled. Defaults to 600@-16;.3(.05/0.05/1). Alert Tone Played when an alert occurs. Defaults to 600@-19;.2(.05/0.05/1). Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Cadence 7 Cadence script for distinctive ring 7. Defaults to 60(4.5/4). Cadence 8 Cadence script for distinctive ring 8. Defaults to 60(0.25/9.75) Cadence 9 Cadence script for distinctive ring 9. Defaults to 60(.4/.2,.4/2). Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Range: 0–64 seconds. Defaults to 3. Vertical Service Activation Codes The following Vertical Service Activation Codes are automatically appended to the dial-plan. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Cancels call forwarding of no-answer calls. Defaults to *93. CW Act Code Enables call waiting on all calls. Defaults to *56. CW Deact Code Disables call waiting on all calls. Defaults to *57. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Makes all outbound calls not secure. Defaults to *17. Secure One Call Act Code Makes the next outbound call secure. (It is redundant if all outbound calls are secure by default.) Defaults to *18. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Defaults to *39. Group Call Pickup Code The star code used for picking up a group call. Defaults to *37. Media Loopback Code The star code used for media loopback. Defaults to *03. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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The *codes should not conflict with any of the other vertical service codes internally processed by the SPA9x2. You can empty the corresponding *code that you do not want to SPA9x2 to process. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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*73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the SPA9x2 send INVITE *73@..as usual when user dials *73. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Makes this codec the only codec that can be used for the associated call. Defaults to *02723. Prefer G726r16 Code Makes this codec the preferred codec for the associated call. Defaults to *0172616. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Makes this codec the preferred codec for the associated call. Defaults to *01729. Force G729a Code Makes this codec the only codec that can be used for the associated call. Defaults to *02729. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
ID generation. Choices are GMT- 12:00, GMT-11:00,…, GMT, GMT+01:00, GMT+02:00, …, GMT+13:00. Defaults to GMT-08:00. Time Offset (HH/mm) This specifies the offset from GMT to use for the local system time. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Daylight Savings Time Enable DTMF Playback Level Local DTMF playback level in dBm, up to one decimal place. Defaults to -16. DTMF Playback Length Local DTMF playback duration in milliseconds. Defaults to .1. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Defaults to blank and the maximum number of characters is 512. The following is an example: <Language_Selection ua="na"> Spanish </Language_Selection> Phone Tab This section describes the fields for the following headings on the Phone tab: • General, page -156 Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Background (SPA942/962)” section on page 85 Select Logo Select from Default, BMP Picture, Text Logo, or None. Defaults to Default. Select Background Picture Select from Default, BMP Picture, or None. Defaults to Default. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
6. Share Call Appearance Yes indicates that Line Key 1/2/3/4/5/6 is a shared call appearance. Otherwise this call appearance is not shared (in other words it is private). Defaults to no. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
LED pattern during the Remote Seized state, where the shared call appearance is seized by another station. Not application if the call appearance is not shared. Leaving this entry blank indicates the default value of c=r;p=d. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Disabled LED LED pattern when the Call Appearance is disabled (not available for any incoming or outgoing call). Leaving this entry blank indicates the default value of c=o. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Each entry defines a ring tone to be used on the phone, with an ID between 1 and 10. The ID can be used in a DirEntry to indicate which ring tone to use when the corresponding caller calls. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
The amount of amplification to apply to the audio input signal for the handset. Defaults to zero. Headset Input Gain The amount of amplification to apply to the audio input signal for the headset. Defaults to zero. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Defaults to shared. Shared User ID The user identified assigned to the shared line appearance. Subscription Expires The subscription time with the SIP proxy (SPA9000). Defaults to 60 seconds. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
CoS value for SIP messages. Defaults to 3. RTP TOS/DiffServ Value ToS/DiffServ field value in UDP IP packets carrying RTP data. Defaults to 0xb8. RTP CoS Value CoS value for RTP data. Defaults to 6. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
If this feature is enabled, the SPA9x2 authenticates the sender when it receives the NOTIFY resync reboot (RFC 2617) message. To use this feature, select yes. Otherwise, select no. Defaults to yes. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Delay, enter the appropriate period of time in seconds. Defaults to 4. Refer-To Target Contact Referee Bye Delay For the Referee Bye Delay, enter the appropriate period of time in seconds. Defaults to 0. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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If this feature is enabled, the IP telephony ignores further 180 SIP responses after receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. Defaults to no. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
VMWI signal. This parameter is stored in long-term memory and survives after reboot or power cycle. Defaults to No. Auth Page Specifies whether to authenticate the invite before auto answering a page. Defaults to No. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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Specifies whether to enable a SIP-B feature regarding the sending of a Notify to the phone when a call is forwarded elsewhere. Defaults to No. CFWD Notifier Typically, this field is configured with the SIP proxy information. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Defaults to no. DNS SRV Auto Prefix If enabled, the phone will automatically prepend the Proxy or Outbound Proxy name with _sip._udp when performing a DNS SRV lookup on that name. Defaults to no. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
To use the authentication ID and password for SIP authentication, select yes. Otherwise, select no to use the user ID and password. Defaults to no. Auth ID Authentication ID for SIP authentication. Defaults to blank. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
The third preferred codec when the preferred codec and second preferred codec cannot be used. If Use Pref Codec Only is enabled (set to yes), this parameter is not used. Defaults to Unspecified. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
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G.729a. If the G729a resource is already allocated (and since only one G.729a resource is allowed per SPA), no other low-bit-rate codec can be allocated for subsequent calls. The only choices are G711a and G711u. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Example 2: *1xxxxxxxxxx<:@fwd.pulver.com;nat;uid=jsmith;pwd=xyz Example 3: [39]11<:@gw0> Enable IP Dialing Enable or disable IP dialing. Defaults to no. User Tab This section describes the fields for the following headings on the User tab: Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
The SPA9x2 provides native support of a large set of enhanced or supplementary services. All of these services are optional. Most supplementary service paramters are listed in Supplementary Services, page -160. The user can enable or disable supplementary services and other settings in this section. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
Sets the default volume for the handset. Headset Volume Sets the default volume for the headset. Phone GUI Menu Color Settings (SPA962 only) The following parameters apply only to the SPA962. Note Chose from: • Light Blue Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
The configuration script is described in ”Unit/Key Configuration Scripts” section on page 118. SPA932 Status This page provides two tabs to display the status of up to two SPA932 units that are supported by a single SPA962: Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
SPA932 sidecar unit. Line Displays the extension assigned to each key (1-32) on the SPA932 sidecar unit. Station Displays the subscribe URI configured for each key (1-32) on the SPA932 sidecar unit. Cisco Confidential--First Draft Linksys SPA9x2 Phone Administration Guide...
LED is off Example 3 Color is green and pattern is steady on (default) Example 4 c=a;p=ud;u=.1/.1/.1/.1/.1/.9 Color is amber and the blink pattern is: 100ms on, 100ms off, 100ms on, 100ms off, 100ms on, 900ms off Linksys SPA9x2 Administration Guide...
• Registering: The station is attempting registration with the proxy server for the corresponding extension. • Disabled: This line key on this station is disabled • Call Back: A call back (repeat dialing) operation is currently active on this call appearance Linksys SPA9x2 Administration Guide...
Configuring a Dial Plan Configuring a Dial Plan The Linksys IP phone allows each line (extension) to be configured with a distinct dial plan. The dial plan specifies how to interpret digit sequences dialed by the user, and how to convert those sequences into an outbound dial string.
An “outside line” dial tone can be generated within a sequence by appending a comma (,) between digits. Thus, the sequence “9, 1xxxxxxxxxx” sounds an “outside line” dial tone after the user presses 9, until the 1 is pressed. Linksys SPA9x2 Administration Guide...
( 1 xxx xxxxxxx ) The following also allows 7-digit US-style dialing, and automatically inserts a 1 + 212 (local area code) in the transmitted number. ( 1 xxx xxxxxxx | <:1212> xxxxxxx ) Linksys SPA9x2 Administration Guide...
The Interdigit_Short_Timer specifies the default maximum time (in seconds) allowed between dialed digits, when at least one candidate digit sequence is complete as dialed. (See the following discussion of Dial_Plan parameters for an explanation of candidate digit sequences). Linksys SPA9x2 Administration Guide...
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If the user-id portion matches a pattern in the dial plan, then it is interpreted as a regular phone number according to the dial plan. The INVITE message, however, is still sent to the outbound proxy if it is enabled. Linksys SPA9x2 Administration Guide...
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1). Support is also available by phone or online. US/Canada Contacts 24-Hour Technical Support 866 606 1866 RMA (Return Merchandise Authorization) http://www.linksys.com/warranty Website http://www.linksys.com FTP Site ftp://ftp.linksys.com Support http://www.linksys.com/support Sales Information 800-546-5797 (800-LINKSYS) EU Contacts Website http://www.linksys.com/international Product Registration http://www.linksys.com/registration Linksys SPA9x2 Administration Guide...