Cisco 521SG - Unified IP Phone VoIP Administration Manual page 65

Customizing Standard Features
Customizing Phone Softkeys
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
Keyword Key Label
pickup Pickup
redial Redial
resume Resume
right Right
starcode Input Star
Code/
*code
toggle Toggle
unavail Unavail
unpark Unpark
xfer Transfer/
xfer
xferLx Xfer Line/
xferLx
Definition
Allows user to answer a call
ringing on another extension by
entering the extension number.
Displays the redial list.
Resumes a call that is on hold.
Moves the cursor to the right.
Displays a list of star codes that
can be selected.
Switches between two calls
that are active or on hold.
(Cisco SPA502)
Denotes that a user who is
logged in to an ACD server has
set his status as unavailable.
Resumes a parked call.
Performs a call transfer.
Requires that Attn Xfer Serv is
enabled and there is at least
one connected call and one
idle call.
Transfers an active line on the
phone to a called number.
Requires that Attn Xfer Serv is
enabled and there are two or
more calls that are active or on
hold.
3
Available Phone
States
Idle, Off-Hook
(no input)
Idle, Connected,
Start-Conf, Start-
Xfer, Off-Hook
(no input), Hold
Idle, Hold,
Shared-Held
Dialing (input)
Off-Hook, Dialing
(input)
Connected
Idle
Idle, Off-Hook
(no input)
Connected,
Start-Xfer
Connected
64