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Table of Contents
Related Manuals for Cisco SPA 525G
Summary of Contents for Cisco SPA 525G
- Page 1 Cisco SPA 525G Setup and User Guide Version Created: April 2012 Last Updated:...
- Page 2 ________________________________________________________________ Copyright Copyright © 2005, 2006, 2007, 2011, 2012. Information in this document is subject to change without any notice. No part of this document may be reproduced, transmitted or stored in a retrieval system, in any form or by any means, electronic or mechanical, for any purpose, without written permission.
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Page 3: Table Of Contents
________________________________________________________________ Contents 1. Introduction ......................4 1.1. Purpose of this Document ..............4 1.2. Related Documents................4 2. Getting Started ...................... 5 2.1. Equipment Required ................5 2.2. Phone Assembly ................5 2.3. Router ..................... 6 2.4. Making the Connection ............... 2 2.5. -
Page 4: Introduction
1. Introduction 1.1. Purpose of this Document This guide is to show you how to install and use your Cisco SPA525G phone which you will use in conjunction with your Altos portal website (www.telephony- cloud.com), therefore the functionality and features described are an appropriate subset of those available. -
Page 5: Getting Started
________________________________________________________________ 2. Getting Started 2.1. Equipment Required Cisco SPA525G phone Power Supply – either unit with plug or a PoE (Power over Ethernet) switch Ethernet Broadband Router Operational Ethernet LAN Ethernet cable to connect telephone to router ... -
Page 6: Router
If you are using an external power source plug the power supply cable into the power port on the phone base. NOTE. The Cisco SPA 525G does not ship with a power supply. If you are not using Power over Ethernet (PoE), you must order the PA-100 power supply separately. -
Page 7: Making The Connection
Plug in the network and power connections. The phone will then perform a boot-up sequence. During this sequence the line lights (on the top right of your phone) will initially glow orange and then the phone with screen will display the Cisco logo followed by ‘Initializing Network’. - Page 8 ________________________________________________________________ If you experience any problems call Customer Services. The number to call can be found by hovering over the telephone icon at the top right of the Home page, or clicking on ‘Talk to Customer Services Now’ Copyright © 2005-2012 3/14...
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Page 9: Know Your Phone
________________________________________________________________ Know Your Phone 3.1. Phone Features Diag Phone Feature Description Handset Pick up to place or answer call Speaker Speaker for phone Message Displays solid red when you have a new voice mail Waiting message Indicator Flashes red during an incoming call LCD Screen Displays date and time, Phone numbers and soft key options... - Page 10 ________________________________________________________________ Diag Phone Feature Description Soft Keys Press a soft key to perform the action shown on the label on the LCD Screen above Navigation Pad Press an arrow key to scroll left, right, up or down through items shown on the LCD screen Centre Select Press this button to select the option or menu that is highlighted on the LCD screen...
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Page 11: Using Your Phone
________________________________________________________________ 4. Using Your Phone 4.1. Phone Operation You may use the handset, the inbuilt speaker or an approved headset to make and receive calls. Making the connection Picking up the handset, pressing the dial soft key or pressing the speaker button will connect the phone to the first line on your phone. -
Page 12: Phone Functions
________________________________________________________________ 4.2. Phone Functions The main functions of the phone are enabled by the four buttons at the top of the phone under the LCD screen which are known as soft keys and can have varying actions associated with them depending on the status of the phone at any particular time. -
Page 13: Receiving A Call
________________________________________________________________ Forward Pressing this soft key will request a number to which all future incoming calls will be transferred. This should be the full number and not a short code. However, it is better to use the portal website facility for call forwarding as it is much more versatile. When Forward is turned on, the phone will display Clr Fwd indicating which key to press to deactivate the call forwarding operation. -
Page 14: Making A Call
Also allows you to enter special function ‘star codes’. Full details of these can be found in the Cisco User Guide which can be obtained from the Cisco web site. However, you should be aware that the portal website... -
Page 15: Putting A Call On Hold
________________________________________________________________ Putting a Call on Hold Pressing Hold makes the soft keys: Resume End Call New Call Redial Directory Forward Resume Resumes a call on Hold. End Call Ends call on Hold New Call Allows you to call another number while keeping the original call on Hold. -
Page 16: Missed Calls
________________________________________________________________ complete the transfer of the call press the Transfer soft key once more and the call will be transferred and you may hang up. Unattended Transfer - To transfer an unattended call to another phone press the Transfer soft key on the phone. This puts the call into hold and you will hear a dial tone. -
Page 17: Voice Mail
________________________________________________________________ Voice Mail If you have configured your system to take Voice mail messages via your account on the portal website – see Setup and User Guide – you can access the messages directly from your phone without having to go online. A full description of all the options available can be found in the Setup and User Guide under the Picking up messages via an external phone section. -
Page 18: Advanced Phone Features
________________________________________________________________ 4.3. Advanced Phone Features Call Waiting Call Waiting On To turn Call Waiting on dial service code *56 on your phone handset. There is no confirmation given, but Call Waiting will remain active until turned off. If you are on another call when a third party calls, Call Waiting will let you know there is an incoming call by momentarily ringing your phone and flashing the Voice Mail Notification strip at the top of the phone handset and if you have another line available it will also flash that line button. -
Page 19: Call History
________________________________________________________________ Parking a call Answer a call on your phone Press the park soft key, you will need to scroll the LCD screen to the right. This puts the call on hold and the caller will either hear music if you have selected the Music on Hold option for the particular phone or they will hear a message requesting them to “Please wait while your call is being transferred”.