Standard Troubleshooting Procedure - ABB ACS5000 User Manual

10.3.4. Standard troubleshooting procedure

If a fault shuts down the drive, proceed as follows:
1) DO NOT switch off the auxiliary supply voltage or try to reset a fault message
before all information at the time of the occurrence of the fault condition has
been saved.
2) Select the fault history display on the CDP control panel, but do not clear the
buffer!
For more information, see Chapter 9, "CDP control panel", page 138.
3) Identify the fault and make a logbook entry.
4) Save the content of the data logger when a PC is available that has the
DriveWindow or DriveDebug tool installed.
The data logger provides information (eg, waveforms of voltage, current, torque)
for efficient troubleshooting.
5) Contact ABB service if a fault cannot be rectified.
When calling ABB service, it is recommended to have the following data available at
the time when the fault occurred:
• Operating, ambient and load conditions
• Unusual events
6) After the fault has been rectified, start the drive as described in Chapter 8,
"Operation", page 122.
PRODUCT
ACS5000W gen. 2
DOCUMENT KIND
User manual
PREVENTIVE AND CORRECTIVE MAINTENANCE
DOCUMENT ID.
3BHS799208 E01
REV. LANG. PAGE
J en 163/186