Honeywell ACUIX User Manual page 110

Troubleshooting
92
The picture is blurry.
• Check the video ground connections.
• Check for ground loops.
• Check camera focus.
The dome cannot find home or cannot go to a preset.
• Ensure that no wires are interfering with the pan and tilt movements of the
scan assembly.
• Ensure that the pan and tilt belts are properly seated on their respective
sprockets and are not loose.
The pan and tilt movements are jerky.
• Ensure that no wires are interfering with the pan and tilt movements of the
scan assembly.
• Ensure that both control data lines are connected.
• Ensure that the wiring to the motor is intact.
The picture appears to zoom for no reason.
• On cameras equipped with electronic image stabilization (EIS), when EIS is
enabled, the image on the monitor appears zoomed in. When a pan or tilt
command is received, EIS is disabled while the dome moves to its new
position. After the dome stops, EIS is re-enabled after a five second delay.
The lens is out of optical focus.
• Ensure that the lens cap has been removed.
• Send the dome to preset 98. This resets the camera lens.
• Clean the lens and dome, if needed (see
Take care when cleaning the lens and dome that you do not scratch the
optical surfaces.
The picture is inverted or of poor quality (UTP video only).
• Swap the video+ and video− wires of the UTP cabling at either the dome
terminations or the monitor terminations.
• Adjust the video lift and gain settings using the OSD. The lift setting boosts
the high frequency in the video to compensate for signal loss over the
length of the cable. The gain setting amplifies the video to compensate for
the resistance of the cable.
Cleaning the Dome on page 85).