Honeywell 35 Series User Manual page 129

Questions
There is no video. The screen is in
black.
The displayed video is not full in
the monitor.
There is no HDMI output.
The video is not fluent when I view
in multiple-channel mode from
the client-end.
I cannot connect to the IPC
After I reset the NVR resolution,
my monitor cannot display.
After I login the Web, I cannot find
the remote interface to add the
IPC.
There is IP and gateway, I can
access the internet via the router.
But I cannot access the internet
after I reboot the NVR.
Daily Maintenance
•
Use the brush to clean the board, socket connector and the chassis
regularly.
•
The device shall be soundly earthed in case there is audio/video
disturbance. Keep the device away from the static voltage or induced
voltage.
•
Unplug the power cable before you remove the audio/video signal cable.
•
Always shut down the device properly. Use the shutdown function in the
menu, or you can press the power button in the rear pane to shut down
the device. Otherwise it may result in HDD malfunction.
•
Make sure the device is away from the direct sunlight or other heating
sources. Keep the sound ventilation.
•
Check and maintain the device regularly
Honeywell 35 Series Network Video Recorder User Guide
Solutions
• IPC IP address is not right.
• IPC port number is not right.
•
IPC account (user name/password) is not right.
•
IPC is offline.
Check current resolution setup. If the current setup is 1920*1080,
then you need to set the monitor resolution as 1920*1080.
• Displayer is not in HDMI mode.
• HDMI cable connection is not right.
• The network bandwidth is not sufficient. The multiple-channel
monitor operation needs at least 100M or higher.
• Your PC resources are not sufficient. For 16-ch remote monitor
operation, the PC shall have the following environment: Quad
Core, 2G or higher memory, independent displayer, display card
memory 256M or higher.
• Make sure that the IPC has booted up.
•
IPC network connection is right and it is online
•
IPC IP is in the blocklist.
•
The device has connected to the too many IPC. It cannot
transmit the video.
•
Check the IPC port value and the time zone are the same as the
NVR.
•
Make sure current network environment is stable.
• The default resolution is 1920*1080, if you set higher
resolution, you should make sure the monitor support that
resolution, otherwise you should login to Web interface to
switch the default resolution.
Clear the Web controls and load again.
Use command PING to check you can connect to the gateway
or not. Use telnet to access and then use command "ifconfig–a"
to check device IP address. If you see the subnet mask and the
gateway has changed after the reboot. Upgrade the
applications and set again.
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