C H A P T E R 7 Viewing Model Information, Status, And Statistics On The Cisco Unified Ip Phone; Status Messages Screen - Cisco 7945G Administration Manual

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
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To display the Status menu, press the Settings button and then select Status.
To exit the Status menu, press the Exit softkey.

Status Messages Screen

The Status Messages screen displays the 10 most recent status messages that the phone has generated.
You can access this screen at any time, even if the phone has not finished starting up.
the status messages that might appear. This table also includes actions you can take to address errors.
To display the Status Messages screen, follow these steps:
Procedure
Press the Settings button.
Step 1
Select Status.
Step 2
Select Status Messages.
Step 3
To remove current status messages, press the Clear softkey.
To exit the Status Messages screen, press the Exit softkey.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7965G and 7945G
Message Description
BootP server used The phone obtained its IP address from a
BootP server rather than a DHCP server.
CFG file not found The name-based and default
configuration file was not found on the
TFTP Server.
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1(3)
OL-17755-01
Expansion Module(s)—Displays the Expansion Module(s) screen, which shows information about
the Cisco Unified IP Phone Expansion Module, if connected to the phone. For more information,
see the "Expansion Module(s) Screen (SCCP Phones Only)" section on page
Possible Explanation and Action
None. This message is informational only.
The configuration file for a phone is created when the
phone is added to the Cisco Unified Communications
Manager database. If the phone has not been added to the
Cisco Unified Communications Manager database, the
TFTP server generates a
CFG File Not Found
Phone is not registered with
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Cisco Unified Communications Manager.
You must manually add the phone to
Cisco Unified Communications Manager if you are not
allowing phones to auto-register. See the
Phones with Cisco Unified Communications Manager
Administration" section on page 2-11
If you are using DHCP, verify that the DHCP server is
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pointing to the correct TFTP server.
If you are using static IP addresses, check
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configuration of the TFTP server. See the
Configuration Menu" section on page 4-5
assigning a TFTP server.
Status Menu
7-9.
Table 7-2 describes
response.
"Adding
for details.
"Network
for details on
7-3