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CP-7942G
Cisco CP-7942G Manuals
Manuals and User Guides for Cisco CP-7942G. We have
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Cisco CP-7942G manuals available for free PDF download: Software Manual, Manual, Datasheet
Cisco CP-7942G Software Manual (210 pages)
Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)
Brand:
Cisco
| Category:
IP Phone
| Size: 5.17 MB
Table of Contents
Communications Manager
1
Table of Contents
5
Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network
11
Related Documentation
12
Cisco Product Security Overview
13
Document Conventions
13
Understanding the Cisco Unified IP Phone 7962G and 7942G
16
Chapter 1 an Overview of the Cisco Unified IP Phone
17
What Networking Protocols Are Used?
18
What Features Are Supported on the Cisco Unified IP Phone 7962G and 7942G?
21
Feature Overview
21
Configuring Telephony Features
22
Configuring Network Parameters Using the Cisco Unified IP Phone
22
Providing Users with Feature Information
22
Understanding Security Features for Cisco Unified IP Phones
23
Overview of Supported Security Features
24
Understanding Security Profiles
26
Identifying Authenticated, Encrypted, and Protected Phone Calls
27
Establishing and Identifying Secure Conference Calls
27
Establishing and Identifying Protected Calls
28
Call Security Interactions and Restrictions
28
Supporting 802.1X Authentication on Cisco Unified IP Phones
29
Overview
30
Required Network Components
30
Best Practices—Requirements and Recommendations
30
Security Restrictions
31
Overview of Configuring and Installing Cisco Unified IP Phones
31
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
32
Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager
32
Installing Cisco Unified IP Phones
35
Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G
35
Understanding Interactions with Other Cisco Unified IP Telephony Products
39
Manager
39
Understanding How the Cisco Unified IP Phone Interacts with the VLAN
40
Providing Power to the Cisco Unified IP Phone
41
Power Guidelines
42
Power Outage
42
Obtaining Additional Information about Power
43
Understanding Phone Configuration Files
43
Understanding the Phone Startup Process
45
Adding Phones to the Cisco Unified Communications Manager Database
46
Adding Phones with Auto-Registration
47
Adding Phones with Auto-Registration and TAPS
48
Adding Phones with Cisco Unified Communications Manager Administration
49
Adding Phones with BAT
49
Using Cisco Unified IP Phones with Different Protocols
49
Converting a New Phone from SCCP to SIP
50
Converting an In-Use Phone from SCCP to SIP
50
Converting an In-Use Phone from SIP to SCCP
50
Deploying a Phone in an SCCP and SIP Environment
51
Determining the MAC Address for a Cisco Unified IP Phone
51
Before You Begin
53
Network Requirements
53
Chapter 3 Setting up the Cisco Unified IP Phone
54
Cisco Unified Communications Manager Configuration
54
Understanding the Cisco Unified IP Phone 7962G and 7942G Components
54
Network and Access Ports
54
Handset
55
Speakerphone
55
Headset
55
Audio Quality Subjective to the User
56
Connecting a Headset
56
Disabling a Headset
56
Enabling a Wireless Headset
56
Using External Devices
56
Installing the Cisco Unified IP Phone
57
Attaching a Cisco Unified IP Phone Expansion Module
60
Adjusting the Placement of the Cisco Unified IP Phone
61
Adjusting Cisco Unified IP Phone Placement on the Desktop
61
Securing the Phone with a Cable Lock
61
Mounting the Phone to the Wall
62
Verifying the Phone Startup Process
63
Configuring Startup Network Settings
64
Configuring Security on the Cisco Unified IP Phone
65
CHAPTER 4 Configuring Settings on the Cisco Unified IP Phone
67
Configuration Menus on the Cisco Unified IP Phone
67
Displaying a Configuration Menu
68
C H a P T E R 4 Configuring Settings on the Cisco Unified IP Phone
69
Unlocking and Locking Options
69
Editing Values
69
Overview of Options Configurable from a Phone
70
Network Configuration Menu
71
Device Configuration Menu
77
Unified CM Configuration Menu
77
SIP Configuration Menu (SIP Phones Only)
78
SIP General Configuration Menu
79
Line Settings Menu (SIP Phones Only)
80
Call Preferences Menu (SIP Phones Only)
80
HTTP Configuration Menu
81
Locale Configuration Menu
82
NTP Configuration Menu
83
UI Configuration Menu
83
Media Configuration Menu
85
Ethernet Configuration Menu
88
Security Configuration Menu
88
Qos Configuration Menu
89
Network Configuration Menu
90
Security Configuration Menu
93
CTL File Screen
94
Trust List Menu
96
802.1X Authentication and Status
96
CHAPTER 5 Configuring Features, Templates, Services, and Users
99
Telephony Features Available for the Cisco Unified IP Phone
99
C H a P T E R 5 Configuring Features, Templates, Services, and Users
100
Configuring Corporate and Personal Directories
112
Configuring Corporate Directories
113
Configuring Personal Directory
113
Modifying Phone Button Templates
114
Modifying a Phone Button Template for Personal Address Book or Fast Dials
114
Configuring Softkey Templates
115
Setting up Services
116
Adding Users to Cisco Unified Communications Manager
116
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager
116
Managing the User Options Web Pages
117
Giving Users Access to the User Options Web Pages
117
Specifying Options that Appear on the User Options Web Pages
117
Chapter 6 Customizing the Cisco Unified IP Phone
119
Customizing and Modifying Configuration Files
119
Creating Custom Phone Rings
120
Ringlist.xml File Format Requirements
120
PCM File Requirements for Custom Ring Types
121
Configuring a Custom Phone Ring
121
Creating Custom Background Images
121
List.xml File Format Requirements
122
PNG File Requirements for Custom Background Images
122
Configuring a Custom Background Image
123
Configuring Wideband Codec
124
CHAPTER 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
126
Model Information Screen
126
Status Menu
126
Firmware Versions Screen
126
C H a P T E R 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
127
Status Messages Screen
127
Network Statistics Screen
132
Firmware Versions Screen
134
Expansion Module Status Screen
135
Call Statistics Screen
136
C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely
140
CHAPTER 8 Monitoring the Cisco Unified IP Phone Remotely
140
Accessing the Web Page for a Phone
140
Disabling and Enabling Web Page Access
141
Device Information
142
Network Configuration
143
Manager
144
Network Statistics
147
CHAPTER 9 Troubleshooting and Maintenance
154
Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process
154
Manager
154
C H a P T E R 9 Troubleshooting and Maintenance
155
Checking Network Connectivity
155
Identifying Error Messages
155
Verifying IP Addressing and Routing
155
Verifying TFTP Server Settings
155
Cisco Callmanager and TFTP Services Are Not Running
156
Verifying Cisco Unified Communications Manager Settings
156
Verifying DNS Settings
156
Creating a New Configuration File
157
Registering the Phone with Cisco Unified Communications Manager
157
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
158
Cisco Unified IP Phone Resets Unexpectedly
158
Verifying the Physical Connection
158
Identifying Intermittent Network Outages
158
Verifying DHCP Settings
159
Checking Static IP Address Settings
159
Verifying the Voice VLAN Configuration
159
Verifying that the Phones Have Not Been Intentionally Reset
159
Eliminating DNS or Other Connectivity Errors
159
Checking Power Connection
160
Troubleshooting Cisco Unified IP Phone Security
160
General Troubleshooting Tips
161
General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
164
Resetting or Restoring the Cisco Unified IP Phone
165
Performing a Basic Reset
165
Performing a Factory Reset
166
Using the Quality Report Tool
166
Monitoring the Voice Quality of Calls
167
Using Voice Quality Metrics
167
Troubleshooting Tips
168
Where to Go for more Troubleshooting Information
169
Cleaning the Cisco Unified IP Phone
169
Appendix
171
Providing Information to Users Via a Website
171
How Users Obtain Support for the Cisco Unified IP Phone
171
Giving Users Access to the User Options Web Pages
171
Appendix A Providing Information to User Via a Website
172
Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials (SCCP Phones Only
172
How Users Access the Online Help System on the Cisco Unified IP Phone
172
How Users Get Copies of Cisco Unified IP Phone Manuals
172
How Users Access a Voice Messaging System
173
How Users Subscribe to Services and Configure Phone Features
173
How Users Configure Personal Directory Entries
174
Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer
174
Appendix
177
Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
177
A P P E N D I X B Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
179
Appendix
183
Supporting International Users
183
Adding Language Overlays to Phone Buttons
183
Installing the Cisco Unified Communications Manager Locale Installer
183
A P P E N D I X C Supporting International Users
184
Support for International Call Logging
184
Appendix
185
Technical Specifications
185
Physical and Operating Environment Specifications
185
Appendix D Technical Specification
186
Cable Specifications
186
Network and Access Port Pinouts
186
Appendix
189
Basic Phone Administration Steps
189
Example User Information for These Procedures
189
Adding a User to Cisco Unified Communications Manager
190
Adding a User from an External LDAP Directory
190
Adding a User Directly to Cisco Unified Communications Manager
190
Configuring the Phone
191
Performing Final End User Configuration Steps
194
Appendix E Basic Phone Administration Step
191
I N D E X
197
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Cisco CP-7942G Manual (14 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 1.22 MB
Cisco CP-7942G Datasheet (5 pages)
Cisco Unified IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.18 MB
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