Internal Support Website Overview; Phone User Support; Ip Phone Manuals - Cisco 8831NR Administration Manual

Internal Support Website
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Internal Support Website Overview

If you are an administrator, you are likely the primary source of information for conference phones in your
network or company. It is important to provide current and thorough information about the conference phone
to end users.
We recommend that you create a web page on your internal support site that provides end users with important
information about the conference phone.

Phone User Support

To successfully use some of the features on the conference phone (including services, and voice messaging
system options), users must receive information from you or from your network team or be able to contact
you for assistance. Make sure to provide end users with the names of people to contact for assistance and with
instructions for contacting those people.

IP Phone Manuals

You should provide end users with access to user documentation for the conference phones. Each conference
phone user guide includes detailed user instructions for key conference phone features.
There are several conference phone models available, so to assist users in finding the appropriate documentation
on the Cisco website, Cisco recommends that you provide links to the current documentation. If you do not
want to or cannot send users to the Cisco website, Cisco suggests that you download the PDF or epub files
and provide them to end users on your website.
Internal Support Website Overview, on page 139
Phone User Support, on page 139
IP Phone Manuals, on page 139
IP Phone Features User Subscription and Setup, on page 140
User Voice Messaging System Access, on page 140
User Personal Directory Entries Setup, on page 141
Cisco Unified IP Conference Phone 8831 and 8831NR Administration Guide
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