Cisco 8832 Manual
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Your Cisco IP Conference Phone 8832 and 8832NR
The Cisco IP Conference Phone 8832 and 8832NR provide high-definition (HD) audio performance and
360-degree coverage for medium to large conference rooms and executive offices. The conference phone has
sensitive microphones that let you speak in a normal voice and be clearly heard from up to 10 feet (2.1 m)
away.
Figure 1: Cisco IP Conference Phone 8832
New and Changed Information, on page 2
Phone Setup, on page 4
Self Care Portal, on page 14
Phone Firmware and Upgrades, on page 21
Energy Savings, on page 22
Additional Help and Information , on page 23
Your Phone
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Summary of Contents for Cisco 8832
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Page 1: Table Of Contents
Additional Help and Information , on page 23 Your Cisco IP Conference Phone 8832 and 8832NR The Cisco IP Conference Phone 8832 and 8832NR provide high-definition (HD) audio performance and 360-degree coverage for medium to large conference rooms and executive offices. The conference phone has sensitive microphones that let you speak in a normal voice and be clearly heard from up to 10 feet (2.1 m) -
Page 2: New And Changed Information
The phone also supports an optional set of two wireless expansion microphones. The Cisco IP Conference Phone 8832NR (non-radio) version does not support Wi-Fi or wireless expansion microphones. The phone can be used for a 20 x 20 foot (6.1 x 6.1 m) room and up to 10 people. When you add the expansion microphones, coverage extends to a 20 x 34 foot (6.1 x 10 m) room and up to 22 people. - Page 3 New and Changed Information for Firmware Release 12.5(1)SR3 The following table shows the changes that were made for Firmware Release 12.5(1)SR3. Table 3: Cisco IP Conference Phone 8832 User Guide Revisions for Firmware Release 12.5(1)SR3 Revision New or Updated Section...
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Page 4: Phone Setup
Your Phone Phone Setup Table 4: Cisco IP Conference Phone 8832 User Guide Revisions for Firmware Release 12.1(1) Revision New or Updated Section Updates to support for Cisco IP Conference Connect to the Network, on page 4 Phone 8832 PoE Injector Support for Wireless Microphone •... - Page 5 Your Phone Connect to the Network • PoE deployment: Connect the phone to the Cisco IP Conference Phone 8832 PoE Injector and connect the injector to the network with an Ethernet cable. • Non-PoE deployment: Depending on your location, use one of the following options: •...
- Page 6 Figure 4: Wi-Fi Network Connection Set Up Wi-Fi Client The Cisco IP Conference Phone 8832 can access a Wi-Fi network. You need a power adapter to power the phone. The Cisco IP Conference Phone 8832NR cannot be used with a Wi-Fi network.
- Page 7 Enter your Wi-Fi credentials and press Connect. Connect to a Preconfigured Wi-Fi Network You can connect your Cisco IP Conference Phone 8832 to the network using Wi-Fi, but, for security, enter your username and password. But, the Cisco IP Conference Phone 8832NR does not support Wi-Fi.
- Page 8 Your Phone Install the Wired Expansion Microphones Procedure Step 1 Reset service mode through Settings > Admin Settings > Reset Settings > Service mode. Step 2 Press Select when prompted to change the service mode. Step 3 Enter the service domain and press Continue. Step 4 Enter your username and password.
- Page 9 Your Phone Install the Wireless Expansion Microphones Install the Wireless Expansion Microphones The conference phone provides the option of connecting two wireless expansion microphones. Note You must use either two wired microphones or two wireless microphones with the phone, but not a mixed combination.
- Page 10 Your Phone Unpair a Wireless Microphone Step 4 Press Mute on the wireless microphone until the microphone LED blinks white. If the pairing succeeds, the phone screen displays a success message. Step 5 (Optional) Press Cancel to revert to the Wireless microphones menu. Related Topics Wireless Expansion Microphone, on page 20...
- Page 11 Your Phone Charge a Wireless Microphone Figure 6: Wireless Microphone Charging Cradle Installation Related Topics Wireless Expansion Microphone, on page 20 Charge a Wireless Microphone Before you begin Install the wireless microphone charging cradle. For more information, see Install the Wireless Microphone Charging Cradle, on page Procedure Step 1...
- Page 12 Your Phone Install the Conference Phone in Daisy Chain Mode with the units or a pair of wireless microphones with the units, but not a mixed combination of the microphones. When a wired microphone is connected to one of the units, it unpairs any wireless microphones that are connected to the same unit.
- Page 13 Replace Your Existing Phone with a New Phone You can change your phone model. The change can be required for a number of reasons, for example: • You have updated your Cisco Unified Communications Manager (Unified CM) to a software version that doesn't support the phone model.
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Page 14: Self Care Portal
Your Phone Self Care Portal Before you begin Your administrator needs to set up Cisco Unified Communications Manager to enable the phone migration. You need a new phone that hasn't been connected to the network or previously configured. Procedure Step 1 Power off the old phone. - Page 15 Your Phone Speed-Dial Numbers Features Description Additional phones Specify the additional phones such as your mobile phone that you want to use to make and receive calls with the same directory numbers as your desk phone. You can also define blocked and preferred contacts to restrict or allow calls from certain numbers to be sent to your mobile phone.
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Page 16: Cisco Ip Conference Phone 8832 Buttons And Hardware
In this scenario, the speed-dial number is 95556543,1234,9876,,56789#. Related Topics Calls That Require a Billing Code or Authorization Code Phone Keypad Characters, on page 19 Cisco IP Conference Phone 8832 Buttons and Hardware The following figure shows the Cisco IP Conference Phone 8832. Your Phone... - Page 17 Cisco IP Conference Phone 8832 Buttons and Hardware Figure 11: Cisco IP Conference Phone 8832 Buttons and Features The following table describes the buttons on the Cisco IP Conference Phone 8832. Table 6: Cisco IP Conference Phone 8832 Buttons LED bar Indicates call states: •...
- Page 18 Your Phone Conference Phone Navigation Volume button Adjusts the speakerphone volume (off hook) and the ringer volume (on hook). When you change the volume, the LED bar lights white to show the volume change. Conference Phone Navigation Use the Navigation bar to scroll through menus. Use the inner Select button of the Navigation bar to select menu items.
- Page 19 Your Phone Phone Keypad Characters Icon Description Missed call Wi-Fi Network Icons If your phone is connected to the Wi-Fi network, you see these icons. Table 7: Network Icons Icon Description Wi-Fi connected and the number of bars indicates the signal strength. There is no Wi-Fi connection Phone Keypad Characters The phone keypad allows you to enter letters, numbers, and special characters.
- Page 20 Wired Expansion Microphone The Cisco IP Conference Phone 8832 supports two wired expansion microphones, available in an optional kit. Use the expansion microphones in larger rooms or in a crowded room. For best results, we recommend that you place the microphones between 3 feet (0.91 m) and 7 feet (2.1 m) away from the phone.
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Page 21: Phone Firmware And Upgrades
Your Phone Phone Firmware and Upgrades Figure 13: Wireless Microphone Figure 14: Wireless Microphone Mounted on the Charging Cradle When the conference phone is in a call, the expansion microphone LED around the Mute button is lit green. When the microphone is muted, the LED is lit red. When you press the Mute button, the phone and the expansion microphones are muted. -
Page 22: Energy Savings
Your Phone Postpone a Phone Upgrade Occasionally, your administrator upgrades the phone firmware for you. This upgrade happens in the background even if you are using your phone. Postpone a Phone Upgrade When new firmware is available, the Ready to upgrade window is displayed on your phone and a timer begins a 15-second countdown. -
Page 23: Additional Help And Information
Accessibility Features The Cisco IP Conference Phone 8832 provides accessibility features for the blind, and for the visually, hearing, and mobility impaired. Because many of these features are standard, users with disabilities can access them without any special configuration. - Page 24 Your Phone Hearing-Impaired Accessibility Features Figure 15: Hearing-Impaired Accessibility Features The following table describes the hearing-impaired accessibility features on the Cisco IP Conference Phone 8832. Table 9: Hearing-Impaired Accessibility Features Item Accessibility Feature Description LED bar The phone screen displays the current state and the LED bar displays: •...
- Page 25 Your Phone Vision-Impaired and Blind Accessibility Features Item Accessibility Feature Description Visual notification of phone state and The phone screen displays the current state. message-waiting indicator When you have a message, a message is displayed on the phone screen. Your phone also provides an audible message-waiting indicator.
- Page 26 Your Phone Vision-Impaired and Blind Accessibility Features Figure 16: Vision-Impaired and Blind Accessibility Features The following table describes the vision-impaired and blind accessibility features on the Cisco IP Conference Phone 8832. Table 10: Vision-Impaired and Blind Accessibility Features Item Accessibility Feature...
- Page 27 Your Phone Mobility-Impaired Accessibility Features Item Accessibility Feature Description Mute button Alerts you to an incoming call. The LED flashes during incoming calls. • This button is located between the LED bar and the screen. Colors indicate your phone's status: •...
- Page 28 Key 5 has a nib, which you can use to locate other key positions. Third-Party Accessibility Applications Cisco works closely with partners to provide solutions that complement the accessibility and usability of Cisco products and solutions. There are third-party applications such as real-time captioning on Cisco IP Phones, Your Phone...
- Page 29 Text Telephones for the Deaf (TDD/TTY), Real Time Text (RTT), hearing/voice carry over (HCO/VCO), audible caller ID, inline amplifiers for handsets for louder call sound, “busy lights”, audio/visual emergency notifications through Cisco IP Phones (supporting users with disabilities), etc. For more information about third-party applications, contact your administrator.
- Page 30 Report All Phone Issues You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to report problems to your administrator. If you see a message that the PRT upload has failed, the problem report is saved on the phone and you should alert your administrator.