Cisco 8831 Quick Reference Manual

Making Calls

When making calls outside your
dealership, enter a 9 and then the
10-digit number. You do not need to
enter a 1 for long distance calls.

Ending Calls

There are multiple ways to end a
call on your phone.

Answering Calls

There are multiple ways to answer
calls on the phone.

Muting Calls

Placing Calls on Hold

Note: When a call is on hold for an
extended period of time, you will
see and hear both visual and
audible alerts.
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©
2014 ADP, Inc.
Cisco 8831 IP Conference Phone

Quick Reference Guide

Dialing a Number
Do one of the following then dial the number:
§
Press the New Call softkey.
§
Press the (unlit) Speakerphone
Redialing Numbers
Press the Redial softkey. The phone dials the number it last called.
Calling Internal Extensions from the Voice Enabled Directory
1. Dial your voice-enabled directory extension, usually 8090.
2. At the voice prompt, speak the name of the person you want to call.
§
If the system finds a single match, it plays the greeting for the person and
automatically transfers you to that person's extension.
§
If there are multiple matches, the system plays the greeting for the first
matching person. If the greeting matches the person you want to call, speak
Yes, and you will be connected to the person's extension; if not, speak No, and
the system presents the greeting of the next matching person.
§
If the system cannot find a match, try speaking the name again, or just the
person's first or last name.
Perform one of the following options to end a call:
§
Press the End Call softkey.
§
Press the lit Speakerphone
Answering a Ringing Call
To answer a ringing call, do one of the following:
§
Press the unlit Speakerphone
§
Press the Answer softkey.
Call Waiting
If a second call arrives while you are on another call, the name of the second caller
displays and the LEDs on the Sound Base flash green. To answer the second call
and put the first call on hold, press the flashing amber line button
button again to switch between the two calls.
You can mute your phone using the Mute button. This allows you to listen to all
parties on a call but prevents them from hearing any noise coming from your line.
Press Mute on either the Display Control Unit or the Sound Base to toggle Mute
on and off. When Mute is on, the Mute button and the LED indicators glow red.
1. Press the Hold softkey. The hold icon
2. To resume the held call, press the Resume softkey.
September 23, 2014
button.
button.
button.
displays.
1
. Press the line
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