Internal Support Website; Phone User Support; Ip Phone Manuals - Cisco 8831 Administration Manual

Internal support website

If you are a system administrator, you are likely the primary source of information for conference phones
in your network or company. It is important to provide current and thorough information about the conference
phone to end users.
Cisco recommends that you create a web page on your internal support site that provides end users with
important information about Cisco Unified IP Conference Phone 8831.
Consider including the following types of information on this site:
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Phone user support

To successfully use some of the features on the conference phone (including speed dial, services, and voice
messaging system options), users must receive information from you or from your network team or be able
to contact you for assistance. Make sure to provide end users with the names of people to contact for assistance
and with instructions for contacting those people.

IP Phone Manuals

You should provide end users with access to user documentation for the conference phones. Each conference
phone user guide includes detailed user instructions for key conference phone features.
There are several conference phone models available, so to assist users in finding the appropriate documentation
on the Cisco website, Cisco recommends that you provide links to the current documentation. If you do not
want to or cannot send users to the Cisco website, Cisco suggests that you download the PDF or epub files
and provide them to end users on your website.
Phone user support, page 141
IP Phone Manuals, page 141
IP Phone features user subscription and setup, page 142
User Voice Messaging System access, page 142
User Personal Directory entries setup, page 143
Cisco Unified IP Conference Phone 8831 Administration Guide for Cisco Unified Communications Manager 9.0
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