Executives And Assistants; Synchronization Of Executive-Assistant Settings; Dial Plan For Executives And Assistants - Cisco 8800 Series Administration Manual

Executives and Assistants

Step 3
Click Submit All Changes.
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Executives and Assistants
You can set up executives and their assistants to share control of calls.
You configure users as executives and assistants in BroadWorks. The BroadWorks configuration also sets up
the relationships between the executives and assistants. For more information, see the BroadWorks
documentation.
After the BroadWorks configuration, you configure the following phone settings.
• Enable the synchronization of executive-assistant settings between the phone and the server.
• Update the dial plan to enable users to dial service activation codes.
• Configure a line key for the Executive / Assistant menu access if necessary.
• Change the service activation codes if necessary.
• Change the programmable softkeys if necessary.
Important
• Executives and assistants cannot share phones. Do not configure extensions on the same phone for an
• The executive-assistant feature is recommended for private lines.
• The number of calls that an assistant can initiate in parallel is limited to the Call Appearances Per Line

Synchronization of Executive-Assistant Settings

Executive and assistant functions require settings to be synchronized between the phones and the server via
Feature Key Synchronization (FKS). Once you enable FKS, executives can access the Settings > Assistant
menu on the phone. Similarly, assistants can access the Settings > Executive menu.
To enable FKS, see

Dial Plan for Executives and Assistants

The dial plan for executives and assistants must include the following digit sequences:
•
•
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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DND and Call Forwarding Status
Enable Feature Key Sync, on page 228
executive and an assistant.
setting under Miscellaneous Line Key Settings on the phone web page > Voice > Phone tab.
Enable Feature Key Sync, on page
or a variant that includes the expression, to enable users to dial # codes.
#xx
or a variant that includes the expression, to enable users to dial * codes.
*xx
Sync, on page 227
228.
Cisco IP Phone Administration