Verify Dns Settings; Additional Troubleshooting Information - Cisco 8800 Series Administration Manual

Multiplatform phones

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Cisco IP Phone Troubleshooting

https://www.cisco.com/en/US/tech/tk648/tk361/technologies_tech_note09186a00800f0804.shtml

Verify DNS Settings

Select Admin Settings > Network Setup > Ethernet Setup > IPv4 Setup

Check that the DNS Server 1 field is set correctly.

If you have additional questions about troubleshooting your phone, go to the following Cisco website and

navigate to the desired phone model:

https://www.cisco.com/cisco/web/psa/troubleshoot.html

Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

Verify DNS Settings

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