Diagnosis / faults and alarms
10.4 Service and Support
10.4
Service and Support
Technical support
We offer technical support in both German and English for deploying products, systems, and
solutions in drive and automation technology.
In special cases, help is available from professional, trained, and experienced specialists via
teleservice and video conferencing.
If you have any questions, please contact our hotline:
Phone
Fax
Internet
Phone
Fax
Internet
Phone
Fax
Internet
10.4.1
Spare parts
The spare parts available for the ordered cabinet unit can be found in the spare parts list.
This list is provided on the customer DVD.
530
Time zone Europe/Africa
+49 (0) 911 895 7222
+49 (0) 911 895 7223
http://www.siemens.com/automation/support-request
Time zone America
+1 423 262 2522
+1 423 262 2200
techsupport.sea@siemens.com
Time zone Asia/Pacific
+86 1064 757 575
+86 1064 747 474
support.asia.automation@siemens.com
Converter cabinet units
Operating Instructions, 03/2012, A5E03263466A