Report Transmission Errors - GE MAC 5 A4 Operator's Manual

Troubleshooting
Error Message
Printer error. Restart system.
Contact Service.
Incompatible firmware.
Acquisition error. Fix and retry
printing.
Printer error. Retry. If issue
persists, restart system.
Printer is recovering. Please
wait ...
Cannot perform action while
printing

Report Transmission Errors

Table 97: Errors Encountered During Patient Report Transmission
Error Message
Transmission queue is full. Additional
reports cannot be added to the
queue.
280
Error Condition
Unknown error or hardware
failure in printer
Incompatible printer firmware
Printing stopped due to
acquisition error
Unknown error in printer
Printer recovery error
You have tried to perform
below actions while printing a
patient report:
• Start a test for a new
patient
• Delete the patient report
• Change speed, gain, or filter
• Access User Menu
• Access Orders, Files, or
Queue lists
• Power off, lock, log out,
standby or privacy mode
Error Condition
The transmission
queue has reached
its maximum limit
of 1,000 reports.
MAC ™ 5 A4/MAC ™ 5 A5/MAC
How to troubleshoot:
Restart the system to check
if the error is resolved. If the
error persists, contact your GE
Healthcare Service Support
representative.
Contact your GE Healthcare
Service Support representative
to upgrade the printer
firmware.
Rectify the error with the
acquisition module and retry
printing.
Retry printing. If the error
persists, restart the system.
Wait for the printer to recover.
If the error persists, restart the
system.
Perform only allowed actions.
How to troubleshoot:
Wait for the reports in the queue to
transmit and try again.
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