GE MAC 5 A4 Operator's Manual page 281

Error Message
Unable to transmit. Incomplete
patient data.
Unable to transmit one or more
reports. Incomplete patient data.
Report transmission is in progress.
Delete job from queue to edit.
Destination unknown
No USB device detected
USB storage is full
USB unknown error
Cannot copy to USB
Hilltop generation unsuccessful
PDF generation unsuccessful
Sapphire generation unsuccessful
Unknown error
Server not connected
DCP not found
5864335-001-1
Error Condition
One or multiple
patient reports
cannot be added
to the transmission
queue because
required fields
in the patient
demographics are
blank or contain
invalid data.
You are trying
to edit a patient
report that is being
transmitted.
The destination is
not found.
The USB flash drive
is not detected.
The USB storage is
full.
The USB flash drive
has an unknown
error.
The report cannot
be transmitted to
the USB flash drive.
The file generation
is unsuccessful.
Unknown error
The server
connection is
unsuccessful.
The DCP connection
is unsuccessful.
MAC ™ 5 A4/MAC ™ 5 A5/MAC
How to troubleshoot:
1. Edit the incomplete patient
report(s) to enter missing
patient data.
2. Retry transmission.
Delete the job from the queue to
continue editing the patient report.
Reconfigure the destination. See
Configure Transmission Settings on
page 164
Verify that the USB flash drive is
firmly inserted into the USB port.
If the error persists, verify that
external USB storage is enabled
and the USB port is enabled.
If the error persists, use another
USB flash drive.
Remove this USB flash drive, and
insert another USB flash drive with
write permissions.
Remove this USB flash drive, and
insert another USB flash drive with
write permissions.
Make sure that the USB flash drive
is firmly inserted into the USB port.
Retry transmission.
Contact your GE Healthcare Service
Support representative if the error
persists.
Contact your GE Healthcare Service
Support representative if the error
persists.
Retry transmission.
Contact your GE Healthcare Service
Support representative if the error
persists.
™ 5 Lite
Troubleshooting
281