GE MAC 5 A4 Operator's Manual page 279

Table 95: Printer Errors Encountered During Printing via Network Printer
Error Message
Network printer offline
Network printer toner low
Network printer media empty
Network printer paper jam
Network printer
authentication failure
Network printer unknown
error
Table 96: Common Printer Errors
Error Message
Low Battery. Printer is
disabled. Connect power cord.
High printer temperature.
Printer disabled. Contact
Service.
5864335-001-1
Error Condition
• The network printer is
power off.
• The network printer is not
connected to network
• Network Printer IP address
changed
The cartridge of the network
printer is nearly out of use.
The network printer paper tray
is empty.
Paper in the network printer is
jammed.
Network printer requires a
username and password to
accept printing job.
• User did not configure
username and password in
network printer correctly
• Network printer username
and password changed
Unknown error in printer
Error Condition
Low battery
High printer temperature
MAC ™ 5 A4/MAC ™ 5 A5/MAC
How to troubleshoot
Turn on the network printer,
connect it network, and check
network printer IP Address is
same as configured on MAC 5
device.
Replace the cartridge in the
network printer
Insert sufficient paper in the
paper tray.
Carefully remove the stuck
paper from the printer and
verify that the remaining
papers are loaded correctly in
the tray.
Correct username and
password on the MAC 5 device.
Restart the system to check
if the error is resolved. If the
error persists, contact your GE
Healthcare Service Support
representative.
How to troubleshoot:
Connect the power cord.
Restart the system to check
if the error is resolved. If the
error persists, contact your GE
Healthcare Service Support
representative.
™ 5 Lite
Troubleshooting
279