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Service Conditions (cont'd)
d.) When the called station does not answer (threshold value: 30 seconds), except when
CALL FORWARDING - DON'T ANSWER [C-3] is set on the called station.
e.) When the called station is busy, except when CALL FORWARDING - BUSY LINE [C-2]
is set on the called station.
Note:
The second announcement is not provided for the ISDN trunk.
6.
During the first or second announcement, the system can receive DTMF signals. However, when
a DTMF signal is included in the recorded announcement, the announcement stops (first digit
reception). Then, after providing the second announcement, either redial or forced release is
selected (inter-digit time-out).
7.
After the first or the second announcement, the system does not return any tone until register
time-out.
8.
For the first or second register time-out, either transfer to Attendant, or forced release can be
selected by the System Data. However, forced release is executed, regardless of the above-
mentioned system selection, for CO lines for which release cannot be monitored. Call
termination to the Night Transfer station and TAS connection is not available.
9.
To provide or not provide the second announcement can be selected in System Data. When
second announcement sending is not designated, the system sends out a Dial Tone. The call is
single/multiple connected to the second announcement trunk, and Ringback Tone is not
returned before sending the second announcement.
10. When a call encounters "announcement trunk busy/blockout" status in a single connection to the
second announcement, the system returns Dial Tone.
11. TANDEM SWITCHING as AUTOMATED ATTENDANT is a service for trunk-to-station
connection, tandem connection is not available. When tandem connection or AUTHORIZATION
CODE [A-20] service is required, this service is activated by changing the incoming routes to that
of REMOTE ACCESS TO SYSTEM [R-2].
12. If the calling party does not dial the desired station number after the first announcement, the call
can be transferred to the Attendant after a predetermined period of time (prepause time-out), and
the calling party receives Ringback Tone. However, if the Attendant is not available, Reorder
Tone is returned.
13. When an incoming call has terminated to a station, the following services are available:
CALL FORWARDING - ALL CALLS
CALL FORWARDING - BUSY LINE
CALL FORWARDING - DON'T ANSWER
CALL PICKUP
CALL WAITING - TERMINATING
STATION HUNTING
14. A PA-4DATA (DAT) card is required for this service.
15. (Series 6100 software enhancement) The length of the announcement depends on the key
setting of the PA-4DATA circuit card. In case of multiple connection, it is fixed at 30 seconds. In
case of single connection, it may be the length of the actual message (including pause) to the
maximum of 64 seconds. When the message ends, the announcement trunk is released.
16. Since the period of time to be provided the announcement is 30 seconds at the maximum, the
announcement message should be recorded within 30 seconds.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Automated Attendant
[C-5]
[C-2]
[C-3]
[C-7, C-30]
[C-12]
[S-7, S-8, S-9]
A-82
Page 45
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