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I-5
I-5
General Description
This feature allows Attendants to transfer calls at their ATTENDANT CONSOLE [A-3] to another
Attendant's Console in systems where MULTIPLE CONSOLE OPERATION [M-4] has been provided.
Operating Procedure
To transfer a call from Attendant Console A to Attendant Console B:
1.
Press the "START" key.
2.
Attendant A dials Attendant Console B identification number, or "0" for all Attendants.
3.
The call is indicated at Attendant Console B or all Attendant Consoles.
4.
Attendant B presses the "ANS" key or "TF ICI" key.
5.
Attendant A presses the "RLS" key to transfer, or may consult first, then release.
Service Conditions
1.
A designated identification number is assigned to each ATTENDANT CONSOLE [A-3] for the
purpose of INDIVIDUAL ATTENDANT ACCESS [I-6].
2.
This feature can be provided on a TENANT SERVICE [T-12] basis.
3.
An Attendant can receive one INTER-POSITION TRANSFER call at a time. An INCOMING
CALL IDENTIFICATION ("TF ICI")[I-2] key can be designated for receipt of these calls.
4.
An Attendant cannot transfer a conference connection to another Attendant.
5.
An Attendant can extend an inter-position transferred call to any other destination.
6.
NIGHT CONNECTION - FIXED/FLEXIBLE [N-1, 2]: When Night Service is active, an Attendant
position call to another Attendant cannot be answered by the night service arrangements. The
calling Attendant hears Reorder Tone.
Interactions
The ASAT number may not be programmed in place of a station number in the ASID and ASGD
commands. See OFF-HOOK ALARM [O-6], ATTENDANT NIGHT TRANSFER [A-19], and PRIORITY
CALL [P-9].
Page 272
Inter-position Transfer
Inter-position Transfer
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
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