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C-30
C-30
General Description
This feature allows a station user to pick up a call to any other station in the system by dialing a specific
CALL PICKUP-DIRECT code.
Operating Procedure
To pick up an incoming call:
1.
Lift the handset; receive Dial Tone.
2.
Dial the CALL PICKUP - DIRECT code; receive Special Dial Tone.
3.
Dial the specific station number to be picked up; incoming call is connected to user station.
Service Conditions
1.
This feature is provided on a per-line basis, based on the station CLASS OF SERVICE -
INDIVIDUAL [C-15].
2.
A station in a fully restricted class cannot answer a central office incoming call using CALL
PICKUP - DIRECT.
3.
If the ringing call is a result of CALL BACK [C-1], CALL HOLD [C-6] recall, or OUTGOING
TRUNK QUEUING [O-2] recall, it cannot be picked up by any station.
4.
This feature cannot be accessed from the ATTENDANT CONSOLE [A-3].
5.
The stations in this procedure can belong to the different TENANT [T-12] groups. A TN2 can pick
up a TN1 call.
6.
A busy station can accomplish CALL PICKUP - DIRECT by placing an existing call on CALL
HOLD [C-6].
7.
CALL PICKUP - DIRECT cannot be accessed while in the CONSULTATION HOLD-ALL CALLS
[C-17] mode.
Interactions
1.
After answering via CALL PICKUP-DIRECT, the CALL TRANSFER-ALL CALLS [C-11] feature
can be used.
2.
A STATION MESSAGE DETAIL RECORDING [S-10] CALL PICKUP-DIRECT record is created
showing the station dialing the CALL PICKUP-DIRECT code and the call picked up.
Page 162
Call Pickup - Direct
Call Pickup - Direct
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
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