NEC NEAX 2000 IPS User Manual
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NEC NEAX 2000 IPS User Manual

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Dterm Series i / Dterm IP
USER GUIDE

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  • Page 1 Dterm Series i / Dterm IP USER GUIDE...
  • Page 2 LIABILITY DISCLAIMER NEC Business Solutions Ltd. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Business Solutions Ltd. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Business Solutions Ltd.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS KEYS AND LAMPS................1 LOGIN OPERATION (Dterm IP only)..........7 LOGOUT OPERATION (Dterm IP only)..........7 TERMINAL SETUP WITH THE FEATURE KEY.........8 TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY ..9 TO ORIGINATE AN INTERNAL CALL..........9 OUTSIDE LINE APPEARANCE ............9 TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS....10 AUTOMATIC IDLE RETURN............10 TO ORIGINATE A CALL USING SPEED CALLING...
  • Page 4 CALL PARK (SYSTEM) ..............19 CALL PICKUP (GROUP) ..............20 CALL PICKUP (DIRECT)..............20 OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE) ..21 TIMED QUEUING (OUTSIDE LINE ONLY) ........21 EXECUTIVE OVERRIDE..............21 LAST NUMBER REDIAL ..............22 CID CALL BACK ................22 CALL FORWARDING-ALL CALLS ...........23 CALL FORWARDING BUSY ............24 CALL FORWARDING -NO ANSWER..........25 CALL FORWARDING DESTINATION ..........25 CALL FORWARDING-LOGOUT (Dterm IP only)......26...
  • Page 5 F ace Layout term (2-LINE NON DISPLAY) Call Indicator Lamp Programmable Keys Feature Recall Conf PQRS WXYZ Dedicated Function Keys Redial Answer Speaker Hold Transfer Microphone Speaker...
  • Page 6 term 4D IP (4-LINE WITH DISPLAY) term Call Indicator Lamp LCD (Liquid Crystal Display ) Soft Keys Exit Help Feature Recall Programmable Keys Conf PQRS WXYZ Redial Answer Dedicated Function Keys Microphone Transfer Speaker Hold Lift Speaker...
  • Page 7 term term 8D and D 8D IP (8-LINE WITH DISPLAY) Call Indicator Lamp LCD (Liquid Crystal Display) Soft Keys Help Exit Programmable Keys Feature Recall Directory Conf Message Dedicated Function Keys Redial PQRS WXYZ Answer OPER Microphone Speaker Hold Transfer Speaker...
  • Page 8 term term 16D and D 16D IP (16-LINE WITH DISPLAY) Call Indicator Lamp LCD (Liquid Crystal Displa y) Soft Keys Exit Help Programmable Keys Feature Recall Directory Conf Message Dedicated Function Keys Redial PQRS WXYZ Answer OPER Microphone Speaker Hold Transfer Speaker...
  • Page 9 term term 32D and D 32D IP (32-LINE WITH DISPLAY) Call Indicator Lamp term Lamp at top corner of D Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. LCD (Note 1) term LCD (Liquid Crystal Display) provides D activity...
  • Page 10 Programmable Keys 13 Redial (Last Number Call/Speed Calling) [Programmable by telephone system administrator Press key to activate redial feature. Press redial (Flexible Line/Feature Keys)] and scroll back through numbers that have been • Station line access dialed. • Trunk line access Until the desired number is displayed.
  • Page 11 term 20 D IP Adapter term term IP adapter can be attached to D Series i 8D/16D/32D terminals. It supports the same tele- term phony service as the original D terminal. term Note 1: Not applicable for D term Note 2: Not applicable for D 8/8D/16D.
  • Page 12 term term 16LD and D 16LD IP (16-LINE WITH MULTI-DISPLAY) Call Indicator Lamp term Lamp at top corner of D Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. LCD (Note 1) term LCD (Liquid Crystal Display) provides D activity...
  • Page 13 Programmable Keys Press the or # (Note 4) key to activate dialing. [Programmable by telephone system administrator 14 Microphone (Flexible Line/Feature Keys)] Built-in microphone is used for hands free operation • Station line access with speakerphone. • Trunk line access 15 Up/Down •...
  • Page 14 21 16LD Display Default status of display. Exit Help Key No. Display Feature Name PICK Call Pick-up Call Forwarding - Don't Answer Call Forwarding - All Calls & E-OVR Executive Override VOICE Voice Call indicate the icon area. For more detailed description, please refer to the next page.
  • Page 15 Detailed Descriptions of User’s status and Icon: F lashing Pa ttern U ser ’s St atus I con • Idle No Icon • Call Hold (Individual Hold/Individual Hold on Call Park Group) Blink N ote • Call Hold (Other Party Hold/Other Party Hold on Call Park Group) •...

  • Page 16: Rear View

    Rear View term 4D IP Network Specification Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual selection supported.
  • Page 17 term 8D IP, 16D IP, 16LD IP, 32D IP PC(X) Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal. Network Specification Interface : Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch Internet Layer: IPv4 Protocol : Peer to Peer only...
  • Page 18 term 4D IP Adjustable Removable Base Quick Disconnect Button...
  • Page 19 Base View term 8D IP, 16D IP, 16LD IP, 32D IP External AC Adapter Optional Adapter Power over Ethernet Switch Note: Adjustable/Removable base has been Removed Power Method Equipment to be used Switch Position Industry Standard IEEE 802.3 af Power Switch AC Adapter <Default>...

  • Page 21: Keys And Lamps

    KEYS AND LAMPS Function Keys Hold Press key to place an internal or external call on hold. Transfer Allows the station user to transfer established calls to another station, without attendant assistance. Speaker Controls the built-in speaker which can be used for Hands Free dialing/monitoring.
  • Page 22 Used to activate or deactivate the Microphone. The Mic LED will illuminate when Mic is on. Message To search Message Waiting. Directory Press key to display the directory of Dial by Name for Station Speed Dialing. UP/DOWN Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.
  • Page 23 Programmable Keys These are examples of Dterm® features available by pressing the programmable keys. Some features may be programmed by the user. Keys must be programmed by the telephone system administrator. AICM Press key to activate Automatic Intercom. CB (Call Back) Press key to activate.
  • Page 24 MICM Press key to activate Manual Intercom. S&R (Save and Repeat) Press key to store a number or redial a stored number. SECONDARY APPEARANCE (Sub line) A programmable extra extension key, other than Primary extension. Press key to see status of extra extension. Soft Keys (Factory Assigned Features) Headset Press the Soft Key below "Headset"...
  • Page 25 To Use Soft Keys Four soft keys are indicated in the LCD According to the status of the Multiline Terminal. Press the SCROLL (>>>>) key to scroll the desired key if there are other functions available. Press a desired key under the indicated 4 Soft Keys on the LCD.
  • Page 26 Lamps Call Indicator Lamp term Lamp at top corner of D Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. term Liquid Crystal Display (LCD) provides D activity information plus date, time and Soft Key operation. Some function keys have a built-in Light Emitting Diode (LED) that lights or flashes according to the activity of that function key.

  • Page 27: Login Operation (Dterm Ip Only)

    LOGIN OPERATION (Dterm IP only) (1) Automatic Login Mode (Authentication by MAC Address) When starting up the Dterm IP, the LCD LOGIN: displays the login screen. PASSWD: CANCEL BK SET Enter the Station Number of the Dterm IP following “LOGIN:” Press the soft key.

  • Page 28: Terminal Setup With The Feature Key

    TERMINAL SETUP WITH THE FEATURE KEY Microphone On/Off The MIC lamp shows the status of the built-in microphone. To change microphone status: Press Soft Key associated with the MIC Display or press Feature and 1. To select ringer tone The Dterm Series i has 14 ringer tones that you can select.

  • Page 29: To Originate An Outside Call Via Extension Line Key

    To preset ringer volume NOTE: Access to feature is based on data assignment. Press Feature and 0. Ringer activates. Press down or up Key. Ringer volume decreases or increases. Press Feature Key to stop ringing. TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY Lift handset or press Speaker key, receive dial tone.

  • Page 30: To Originate A Call Using One-Touch Buttons

    TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS NOTE: With DTP-32D Press desired Speed Call button, or press Speaker Speed Call. To program: NOTE: (Available only on Dterm stations with speed calling keys.) Press Conf button. Conf flashes Press desired One-Touch button, Speaker button LED lights steady.

  • Page 31: To Originate A Call Using Speed Calling (Individual/Group)

    TO ORIGINATE A CALL USING SPEED CALLING (INDIVIDUAL/GROUP) Press the Redial button. Enter via dial pad the desired speed calling number (00-99). NOTE: Access to feature is based on data assignment. ACCOUNT CODE To Enter: Lift handset or press Speaker, receive dial tone. Enter feature access code, receive service set tone.

  • Page 32: Authorization Code

    AUTHORIZATION CODE To Enter Without Account Code: Lift handset or press Speaker, receive dial tone. Enter feature access code, receive service set tone. Enter Authorization Code (up to 10 digits). Receive dial tone, dial desired number. ORIGINATING A VOICE CALL Lift handset.

  • Page 33: Manual Intercom

    MANUAL INTERCOM To initiate: Lift handset or press Speaker, press MICM, ring back tone is heard. Each press of MICM key sends tone bursts. To answer MICM key flashes, indicating an incoming call. Ring tone may also be heard. Press MICM. Lift handset or press Speaker, LED lights solid green.

  • Page 34: Dial By Name Using System Speed Dialing

    DIAL BY NAME USING SYSTEM SPEED DIALING To initiate: Press the soft key. Enter up to the first four characters of a name using the keypad. Press the UP or DOWN key to start the search. The name and the number are shown on the LCD. If more than one name matches the letters entered, scroll through the matches with the UP or DOWN soft key.

  • Page 35: To Save A Name & Number To Station Speed Dialing

    TO SAVE A NAME & NUMBER TO STATION SPEED DIALING To register name & number: Press the DIRECTORY Press the UP or DOWN key to select buffer to be programmed Press the FEATURE Using the key pad enter the name Press the FEATURE Using the key pad enter the number...

  • Page 36: To Place A Call On Exclusive Hold

    NOTE: Hold shows as a flashing green LED on your phone. The same line on other phones shows as a flashing red LED. Recall shows as a flashing green LED on your phone and flashing red LED on other phones with the same line. TO PLACE A CALL ON EXCLUSIVE HOLD Press Hold...

  • Page 37: To Transfer A Call

    TO TRANSFER A CALL After conversing, ask party to hold. Press Transfer key. Receive interrupted dial tone. Dial destination station's extension, hang up or wait for answer. CONFERENCE With call in progress, ask party to hold. Press Transfer, receive interrupted dial tone.

  • Page 38: Call Back (Station)

    CALL BACK (STATION) Lift handset or press Speaker. Dial desired station number and receive busy tone or ring back tone. Press Call Back or dial and receive service set tone. Restore handset. When busy station becomes idle or the station that did not answer initiates or answers a call or accesses a feature and then becomes idle, the setting station is alerted by ring and flashing LED.

  • Page 39: Camp-On (Call Waiting Method)

    CAMP-ON (CALL WAITING METHOD) Example: Station 2000 is in conversation with 2008. Station 2001 dials 2000, receives busy. Station 2001 can notify station 2000 that call is waiting. To activate call waiting (Station 2001): Station 2001 press Speaker. Receive dial tone.

  • Page 40: Call Pickup (Group)

    To park a call from terminal without LCD: While call in progress, press Transfer and dial the Call Park access code, or press CALL PARK. Dial Call Park location number (00-19) and receive service set tone. (If park location is busy, dial the next location number.) Restore handset.

  • Page 41: Outside Line Queuing (From Extension Dial Tone)

    OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE) If outside line is busy Press Speaker of lift handset dial outgoing access code (e.g.9). Receive Busy indication. Press Call Back key. Call is placed in queue for next available Outside Line. Replace handset. When Outside Line is available, setting station is alerted by...

  • Page 42: Last Number Redial

    LAST NUMBER REDIAL To recall the last number dialed: Press Redial. Receive special dial tone. Press #. The number dialed will be redialed and displayed. NOTE: Each time the Redial key is pressed the numbers dialed for the last five calls are displayed sequentially. CID CALL BACK To search, call back, or erase a Calling Number using soft-keys: Lift the handset or press...

  • Page 43: Call Forwarding-All Calls

    CALL FORWARDING-ALL CALLS To Set: Press Speaker. Receive dial tone. Press FD-A or dial Call Forwarding access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. LED lights (at your station if FD-A key was used).

  • Page 44: Call Forwarding Busy

    CALL FORWARDING BUSY To set: Press Speaker. Receive dial tone. Press FD-B or dial Call Forwarding Busy access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FD-B LED lights (at your station or at the Dterm of the sub line station you are setting).

  • Page 45: Call Forwarding -No Answer

    CALL FORWARDING -NO ANSWER To set: Press Speaker. Receive dial tone. Press FD-N or dial Call Forwarding No Answer access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FD-N LED lights (at your station if FD-N key was used).

  • Page 46: Call Forwarding-Logout (Dterm Ip Only)

    To cancel: Press Speaker. Receive dial tone. Press FD-DC or dial Call Forwarding Destination cancel code. Dial station number to cancel. Press Speaker. Call Forwarding Destination is canceled. CALL FORWARDING-LOGOUT (Dterm IP only) To Set: Press Speaker. Receive dial tone. Press FD-L or dial Call Forwarding Logout...

  • Page 47: To Save And Repeat A Number

    TO SAVE AND REPEAT A NUMBER To save Press Speaker. Dial desired telephone number. Press S & R. Dialed number is now stored. S & R LED lights. To repeat Press Speaker. term Press S & R. automatically redials the programmed number.

  • Page 48: Boss/Secretary Calling

    To answer (Station B) Station B dials Meet-Me answer code, and they are immediately connected. NOTE: Access to feature is based on data assignment. BOSS/SECRETARY CALLING Secretary Lift handset, press boss' ringing line. Ask calling party to hold. Press boss' line again. Voice Call is automatically established. Announce the call to the boss.
  • Page 49 Secretary Lift handset to answer Outside line, ask caller to hold. Press Boss' line. Outside line is placed on hold, Boss hears burst of tone and Boss' Answer key flashes. Boss Hears burst of tone, Answer key flashes. display indicates: Option 1 Boss presses Answer...

  • Page 50: Do Not Disturb

    DO NOT DISTURB To set Press Speaker Receive dial tone. Press or dial access code. LED lights. To cancel Press Speaker Receive dial tone. Press DND. LED goes out. TIMED REMINDER Example: Station 2000 wants to be reminded of a 9:00 a.m. meeting. To set Press Speaker.

  • Page 51: Privacy Release

    PRIVACY RELEASE term Example: D Station B is engaged in a conversation, and allows term Station A to enter the call in progress. Station 2000, while engaged in conversation, presses Conf key. Conf key flashes. Station 2001 lifts handset or presses Speaker. Station 2001 presses the line appearance of Station 2000.

  • Page 52: Message Key

    To cancel Press Speaker. Receive dial tone. Dial Return Message schedule cancel code. Receive set tone. Press Speaker. NOTE : Access to feature is based on data assignment. MESSAGE KEY To search, call back, or erase a Message using soft-keys: Lift the handset or press Speaker key.

  • Page 53: Name Display

    NAME DISPLAY term NOTE: Display D A name with up to 8 characters can be entered to display the name term on other D telephones when making a call. Press Speaker Receive dial tone. Dial the Name Assignment access code and receive special dial tone.
  • Page 54 Index Establishing a Broker Call........17 Account Code............11 Exclusive Hold............16 Answering a Camped-on Call ......... 18 Executive Override..........20 Answering a Message..........32 Answering a Voice Call Hands Free ....... 12 Exit ................5 Authorization Code..........12 Automatic Intercom ..........12 Forced Account Code ..........
  • Page 55 Name Display ............33 Return Message Schedule........31 Number Save and Repeat........27 Saving and Repeating a Number......27 Off-hook Trunk Queuing.......... 49 Speed Calling – System.......... 14 Originating a Call Using Speed Calling Speed Calling Call Origination (Individual/Group)............ 11 (Individual/Group) ...........
  • Page 56 LCD Indication 15:39 Time elapsed, trunk type and number for outside call DND SET/CANCEL Time elapsed for parked call Do Not Disturb set or cancelled Direct Dial Pad ON/OFF Parked call retrieved from a remote station, showing Dynamic Dial Pad status the number of the station that parked the call E-HOLD XXXX...
  • Page 57 LCD Indication (continued) HOLD XXXX Station placed on hold MSG XXXX HH:MMPM Message waiting (calling station and time of mes- sage) MESSAGE BUSY Intercom call with called or calling party number Called station message memory Busy – cannot store Automatic Intercom addition messages Manual Intercom Dial Intercom...
  • Page 58 LCD Indication (continued) OVERRIDE Overriding intercom call through bridging SPEED SET Automatic Intercom Speed Calling number saved in memory Dial Intercom Manual Intercom OVERRIDE XXXX Executive Override TRANSFER Ready to transfer a call TRANSFER XXXX PICK UP XXXX Transferred station or trunk number Call Pickup of station within group showing called and Page Call Transfer calling stations...
  • Page 59 The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd. Stock #: 4392813 Copyright ©2004 NEC Business Solutions Ltd Issue 3 D ocument No. AD-29000801 October 2004 Doc ID: NEC-7596...

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