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D-114
Service Conditions (cont'd)
5.
At the time of DAY/NIGHT mode changeover, the call connected to the announcement will be
released, and the calling party receives Reorder Tone. A call will be released as follows,
according to the incoming trunk type:
a.) When a call terminates from a trunk where trunk release cannot be supervised, the trunk
will be released forcefully. (Night Transfer station cannot be assigned.)
b.) When a call terminates from a trunk where trunk release can be supervised, the trunk
will not be released forcefully, but will be released on its own accord. (Night Transfer
station can be assigned.)
6.
This service is not available for incoming calls to an individual Attendant.
7.
When a CO line incoming call terminates to a trunk where call clear cannot be confirmed after
the call has been answered, the incoming trunk and announcement trunk remain connected until
Attendant answers and releases the trunk.
8.
When a call terminates to an incoming trunk, for which this service is not required, the connection
route between the incoming trunk and the announcement trunk is restricted.
9.
The announcement trunk remains connected until the incoming trunk is released. (Timer Control
Release is not used.)
10. In case of multiple connection:
a.) Caller is not connected at the beginning of the announcement.
b.) The announcement trunk is not released by Attendant upon answering or releasing the
incoming trunk.
11. For single connections, this service is not available when the announcement trunks are all busy.
12. When the external announcement machine is used, the announcement starts from the time
when the PBX acknowledges the announcement trunk answer and ends at the time of the
announcement trunk release.
13. Whether to use an announcement trunk for single or multiple connection is determined by the
System Data on a tenant basis.
Announcement is provided after the ring back tone has been heard:
1.
This service requires a PA-4DATA/4DATB (DAT) circuit card or an external announcement
machine.
2.
When the caller is hearing the message or the music, the call is still indicated on the ICI key on
the attendant console. Therefore, the Attendant can answer the call any time by pressing the
"ANS" key or the corresponding ICI key.
3.
The message is sent in the following sequence. Whether to send the second message and after
can be determined in the system data. When the other message is not sent after the first
announcement, the MUSIC ON HOLD [M-7] continues.
RBT
NA timer
8
30 sec
sec
1
Page 228
Delay Announcement - Attendant
1st message
Music
16 or 32 sec
max.
30 sec
2
3
Timing
2nd message
Music
8
16 or 32 sec
max.
sec
30 sec
2
1
Timer for
Timer for
2
NEAX2400 ICS Business Features and Specifications
3rd message
8
16 or 32 sec
sec
3
is programmed in SYS1, INDEX242.
is programmed in SYS1, INDEX245.
NDA-24143, Issue 4
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