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C-7
C-7
General Description
This feature permits a station user to answer any calls directed to other lines in the user's preset CALL
PICKUP - GROUP by dialing a Pickup code.
(Series 6200 software enhancement) A station user can be assigned to an additional CALL PICKUP
group, referred to as EXPANDED CALL PICKUP GROUP.
Operating Procedure
To pick up an incoming call:
1.
A station within the CALL PICKUP GROUP rings.
2.
Lift the handset; receive Dial Tone.
3.
Dial the CALL PICKUP code; the call is connected to the station.
To pick up an incoming call (Consultation Hold):
1.
A station within the CALL PICKUP GROUP rings.
2.
The station flashes the switchhook; receives Special Dial Tone.
3.
Dial the CALL PICKUP code; the call is connected to the station.
4.
The first party is put on CALL HOLD [C-6] status.
(Series 6200 software enhancement) To pickup an incoming call within the EXPANDED CALL PICKUP
GROUP:
1.
A station within the EXPANDED CALL PICKUP GROUP rings.
2.
Lift the handset; receive Dial Tone.
3.
Dial the access code for EXPANDED CALL PICKUP; the call is connected to the station.
Service Conditions
1.
This feature may be provided on a per-line basis via System Data.
2.
Any station assigned a fully restricted CLASS OF SERVICE-INDIVIDUAL [C-15] will be unable
to answer incoming Central Office calls using this feature.
3.
A CALL PICKUP GROUP is defined as those stations having the ability to pick up each other's
calls using the CALL PICKUP feature.
4.
An individual station can be assigned to only one group.
5.
A maximum of 50 stations can be assigned to one group per system. A maximum of 20 stations
per group for all other groups may be assigned. There is no limit to the number of groups per
system.
6.
If the CALL PICKUP GROUP code is dialed while two or more situations within the group are
ringing, the switching system will connect the calls in the order of priority assigned to the call
pickup chain.
7.
CALL PICKUP GROUP cannot be used to answer OUTGOING TRUNK QUEUING [O-2] or
CALL BACK [C-1] from another station.
8.
A busy station can accomplish Call Pickup by flashing the switchhook and then dialing the CALL
PICKUP GROUP code. The call in progress will automatically be placed on HOLD.
9.
CALL TRANSFER – ALL CALLS [C-11]: The ability to pick up the recall of CALL TRANSFER –
ALL CALLS when CALL PICKUP – GROUP is activated is not available.
Page 118
Call Pickup - Group
Call Pickup - Group
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
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