Call Features Configuration; Enable Call Transfer; Call Forward; Enable Call Forwarding On Voice Tab - Cisco 7800 Series Administration Manual

Cisco IP Phone Administration

Call Features Configuration

Enable Call Transfer

Before you begin
Access the phone administration web page. See
Procedure
Step 1 Select Voice > Phone.
Step 2
Under Supplementary Services, choose Yes for each of the transfer services that you want to enable:
• Attn Transfer Serv—Attended call transfer service. The user answers the call before transferring it.
• Blind Transfer Serv—Blind call transfer service. The user transfers the call without speaking to the
Step 3
To disable a transfer service, set the field to No.
Step 4 Click Submit All Changes.

Call Forward

To enable call forwarding, you can enable the feature in two places: on the Voice tab and the User tab of the
phone web page.

Enable Call Forwarding on Voice Tab

Perform this task if you want to enable call forward for a user.
Before you begin
Access the phone administration web page. See
Procedure
Step 1 Select Voice > Phone.
Step 2 Under Supplementary Services, choose Yes for each of the call forwarding services that you want to enable:
• Cfwd All Serv—Forwards all calls.
• Cfwd Busy Serv—Forwards calls only if the line is busy.
• Cfwd No Ans Serv—Forwards calls only if the line is not answered.
caller.
Access the Phone Web Page, on page
Access the Phone Web Page, on page
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
Call Features Configuration
80.
80.
129