Configure The Phone To Monitor Multiple Users' Lines; Configure A Line Key On The Phone To Monitor A Single User's Line - Cisco 7800 Series Administration Manual

Configure the Phone to Monitor Multiple Users' Lines

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If the phone is registered to a BroadSoft server, you can set up the phone to monitor multiple users, with a
single set of configurations.
Configure the Phone to Monitor Multiple Users' Lines
If the phone is registered to a BroadSoft server, you can configure the phone to monitor the entire BLF list.
The phone assigns available line keys in sequence to monitor the BLF list entries, and starts showing the status
of the monitored lines on the BLF keys.
Before you begin
• Make sure that the phone is registered to a BroadSoft server.
• You set up a BLF list for a user of the phone on the BroadSoft server.
Procedure
Step 1
On the phone administration web page, go to Admin Login > Advanced, Voice > Att Console > General.
Step 2 Configure BLF List URI, BLF List, and Use Line Keys For BLF List as described in
If you allow users to configure individual BLF keys (see
on page
Step 3 Click Submit All Changes.

Configure a Line Key on the Phone to Monitor a Single User's Line

You can configure busy lamp field on a phone line when a user needs to monitor a coworker's availability to
handle calls.
You can configure the busy lamp field to work with any combination of speed dial or call pickup. For example,
busy lamp field alone, busy lamp field and speed dial, busy lamp field and call pickup, or busy lamp field,
speed dial, and call pickup can all be configured to work together. But speed dial alone requires a different
configuration.
Before you begin
Access the phone administration web page. See
Procedure
Step 1
Select Voice > Phone.
Step 2 Select a line key on which to configure a busy lamp field.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
164
157), we recommend setting BLF List to Hide.
Meaning
Error in BLF key configuration.
Enable Users to Configure Features on Line Keys,
Access the Phone Web Page, on page
Cisco IP Phone Administration
General, on page 299.
80.