View The Customization State In The Configuration Utility - Cisco 7800 Series Administration Manual

Multiplatform phones
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View the Customization State in the Configuration Utility

Item
Rcvr Lost Packets
Voice-Quality Metrics
Cumulative Conceal Ratio
Interval Conceal Ratio
Max Conceal Ratio
Conceal Seconds
Severely Conceal Seconds
Latency
View the Customization State in the Configuration Utility
After the RC download from the EDOS server completes, you can view the customization state of a phone
using the web interface.
Here are the descriptions of the remote customization states:
• Open—The phone has booted for the first time and is not configured.
• Aborted—Remote customization is aborted due to other Provisioning like DHCP options.
• Pending—The profile has been downloaded from the EDOS server.
• Custom-Pending—The phone has downloaded a redirect URL from the EDOS server.
• Acquired—In the profile downloaded from the EDOS server, there is a redirect URL for provision
• Unavailable—Remote customization has stopped because the EDOS server responded with an empty
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
210
configuration. If the redirect URL download from the provisioning server is successful, this state is
displayed.
provisioning file and the HTTP response was 200 OK.
Cisco IP Phone Troubleshooting
Description
Missing RTP packets (lost in transit).
Total number of concealment frames divided by total
number of speech frames that were received from start
of the voice stream.
Ratio of concealment frames to speech frames in
preceding 3-second interval of active speech. If using
voice activity detection (VAD), a longer interval might
be required to accumulate 3 seconds of active speech.
Highest interval concealment ratio from start of the
voice stream.
Number of seconds that have concealment events (lost
frames) from the start of the voice stream (includes
severely concealed seconds).
Number of seconds that have more than 5 percent
concealment events (lost frames) from the start of the
voice stream.
Estimate of the network latency, expressed in
milliseconds. Represents a running average of the
round-trip delay, measured when RTCP receiver
report blocks are received.

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