Display Call Statistics Window; Call Statistics Fields - Cisco 7800 Series Administration Manual

Display Call Statistics Window

• PC port config—Indicates speed and duplex of the PC port.
• PC port link—Indicates speed and duplex of the PC port.
Display Call Statistics Window
You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics
of the most recent call.
Note You can also remotely view the call statistics information by using a web browser to access the Streaming
Statistics web page. This web page contains additional RTCP statistics that are not available on the phone.
A single call can use multiple voice streams, but data is captured for only the last voice stream. A voice stream
is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though
the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data
overwrites the former call data.
To display the Call Statistics screen for information about the latest voice stream, follow these steps:
Procedure
Step 1
Press Applications
Step 2 Select Status > Phone Status > Call Statistics.
Step 3
Press Back.

Call Statistics Fields

The following table describes the items on the Call Statistics screen.
Table 22: Call Statistics Items for the Cisco IP Phone
Item
Receiver Codec
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Troubleshooting
Description
Type of received voice stream (RTP streaming audio
from codec):
• G.729
• G.722
• G.711 mu-law
• G.711 A-law
• OPUS
• iLBC