D-Link DGE-560SX User Manual page 4

6.2 System Requirements .................................................................................. 127
6.3 Running D-Link NetXtreme User Diagnostics ............................................... 128
6.4 Diagnostic Test Descriptions ........................................................................ 131
6.5 Diagnostic Test Messages ............................................................................. 136
Chapter 7: Troubleshooting ....................................................................................... 139
7.1 Hardware Diagnostics .................................................................................. 140
7.1.1 BACS Diagnostic Tests Failures .......................................................... 140
7.1.2 BACS Network Test Failures............................................................... 140
7.2 Troubleshooting Checklist ............................................................................ 141
7.3 Checking for Network Link and Activity ....................................................... 142
7.4 Checking if Current Drivers are Loaded ....................................................... 142
7.5 Testing Network Connectivity ...................................................................... 143
7.6 Software Problems and Solutions ................................................................ 144
7.6.1 How to Add a Third-Party OEM Network Adapter to a RIS Installation
.................................................................................................................... 144
7.6.2 RIPREP Utility Problem ...................................................................... 145
7.6.3 Linux and ASFIPMon ......................................................................... 147
7.6.4 Broadcom Boot Agent ....................................................................... 147
7.6.5 Broadcom Advanced Server Program (BASP).................................... 147
7.6.6 Miscellaneous ................................................................................... 148
Information in this document is subject to change without notice.
© 2011 Broadcom Corporation. All rights reserved.
Broadcom, the pulse logo, Connecting everything, the Connecting everything logo,
NetXtreme, Ethernet@Wirespeed, LiveLink, and Smart Load Balancing are among the
trademarks of Broadcom Corporation and/or its affiliates in the United States, certain other
countries, and/or the EU. Microsoft and Windows are trademarks of Microsoft Corporation.
Linux is a trademark of Linus Torvalds. NetWare is a trademark of Novell Corporation. Intel is
a trademark of Intel Corporation. Magic Packet is a trademark of Advanced Micro Devices, Inc.
Red Hat is a trademark of Red Hat, Inc. PCI Express is a trademark of PCI-SIG. Any other
trademarks or trade names mentioned are the property of their respective owners.
D-Link DGE-560SX User Guide
4