Sony 158SVR2000 Setup Manual page 56

Symptom
My SVR Recorder isn't making the
setup phone calls.
561
Troubleshooting
Solution
• Do not use a wIreless phone connectIOn.
• Verify that your phone line IS worktng by connect1Og a phone to the phone cord and
check10g for a dial tone. Make sure the phone cord IS connected to the
SVR Recorder and the wall Jack.
• Try another local dial-1O number from the
Dial In Numbers
screen. For
1Oformatlon on how to change the local dial-1O number and other phone dialing
opttons, refer to the TiVo Viewer's GUIde.
• You may need to change your phone dialing optIOns from the default. After makmg
changes, make a test call (choose "Make Test Call" from the
Phone Connection
screen).
• If you have VOIce mail or other non-standard dial tone, tum off "dial tone
detectIOn"
• If you have call waItmg, disable It by entenng the correct prefix 10 "Call Walt10g
Prefix" (usually "*70,").
• If you use a dial prefix for outsIde lines, set "DIal Prefix" (for example, "9,").
• Your phone line may have low voltage. Try tum10g off "phone availability
detectIOn"
• If you have a caller ID box, try remov1Og It from the line smce some models
mterfere WIth the SVR Recorder modem's ability to make a call.
• If you have a fax machme or computer modem connected to the same line, make
sure they are not usmg the line.
• It could be that you have too much line n01se to make a connectIOn. The
SVR Recorder ships WIth a 50' phone cord. Try a shorter cord, or you can buy a line
nOise filter at your local electromcs store.
• If the recorder repeatedly reports a busy sIgnal trY10g to connect, try choosmg a
different local dial-1O number, or try makmg the call dur10g off-peak hours.