Sony 158SVR2000 Setup Manual page 211

44
NEW!
There are very few or no
shows listed in the TiVo Live Guide,
or when I look for programs to
record. When I change the channel,
the Channel Banner always says
~1~
"To be announced'" '
I can't add some or aU of the
channels I
receive to a
channel
list
because they are not listed on the
Channels You Receive screen.
NEW!
I can't find
my
program in
the TiVo Live Guide, even though I
know it's
on.
ubleshooting
If you are still having problems, call the TiVo Customer Care, at the phone
number on page 40.
Someone in your household may have placed the Recorder in Standby mode.
Press the TiVo button to return to normal mode from Standby. (See page 28 in
"What's New in Messages & Setup" for details on Standby mode.)
Your Recorder probably does not have full program guide infonnation. For
details, see the question "I can't find my program in Search By Title or Search
Using WishLists, even though 1know it's on," on page 45.
Have you changed your satellite or cable provider, or changed your subscription
package? If you have, you should repeat Guided Setup to specify your current
cable or satellite provider and lineup. From TiVo Central, select Messages &
Setup, then System Reset, then Repeat Guided Setup. Press THUMBS DOWN
three times, and then press ENTER. You may need to check all of the available
selections to find the right one since cable providers are often
chan~ing
their
names and lineups. For a complete instJUctions on Guided SehIp, see Chapter 4
of this guide.
If you have not changed your cable or satellite provider, go to Messages &
Setup, then My Preferences, then Customize Channels, then Channel Lineups.
Look at your cable or satellite bill, or make your best guess at what your lineup
is called. Select it here, then check the channels in the Channels You Receive
list. If they look wrong,
try
another Cable Lineup. If that does not work, call
TiVo Customer Care at 1-877-367-8486.
You can choose which channel list the TiVo Live Guide will use to display the
program schedule. The channel carrying the program you are looking for may
not be in the channel list you're using. Press ENTER while the Live Guide is
visible to choose another channel list. (For details see page 7 in "Introduction
and What's New While Watching Programs.") You can also add and remove
channels to the "Channels You Receive" and "Favorites" channels lists. (For
directions, see page 26 in "What's New in Messages & Setup.")