Lan Connection Failure - Verizon FiOS-G1100 Quantum User Manual

TROUBLESHOOTING
TIPS
Using the tip of a ballpoint pen or pencil, press and hold the Reset
•
button on the back of your Gateway for three seconds.
• Access the GUI and navigate to the Advanced Settings page. Select
the Restore Defaults option. After saving your configuration, if
desired, click the Restore Defaults button. For additional details,
refer to the Restore Defaults section of this guide.

LAN CONNECTION FAILURE

10.0c/
To troubleshoot a LAN connection failure:
• Verify your Gateway is properly installed, LAN connections are
correct, and that the Gateway and communicating network devices
are all powered on.
• Confirm that the computer and Gateway are both on the same
network segment.
If unsure, let the computer get the IP address automatically by
initiating the DHCP function, then verify the computer is using
an IP address within the default range of 192.168.1.2 through
192.168.1.254.
If the computer is not using an IP address within the correct IP range, it
will not connect to your Gateway.
• Verify the subnet mask address is set to 255.255.255.0.